Update. Nothing has changed. I wish Dr. Sorenson would read these reviews. The staff from the front desk so unfriendly. And still cannot get through on phone lines. I was seen there recently and waiting room empty. Where is management? A lot of people sitting around doing nothing . Awful read more

This guy is a clown. Nothing but a quack. Isn't interested in treating people with actual pain problems. Tries to sell you on Tens machine implanted under your skin, without even looking at your problems. His nurse practitioner see's you less than two minutes and tells you they can't help you. Newsflash Dr. Quackhole, x-rays and MRI's don't lie ! Did you even review them ? I highly doubt it ! Don't waste your time with this Quack ! read more

They could actually return my 7:00/8:00 A.M phone calls made to them sooner than 4:30 OR NOT until the next day IF AT ALL

I have heard amazing things about this doctor and called to inquire to make an appointment. However, he is not currently taking new patients, which is understandable. Whomever their receptionist was who answered my call was extremely dismissive and rude on the phone. She cut me off with every question I had asked and made me seem like a burden with calling the place she WORKS AT. I am glad to hear the doctor is amazing, but the office staff needs to be reconsidered. I am shocked at the way I was spoken to. read more

Dr. Brandon Sorenson is an excellent pain and spine management Doctor. He has a his wonderful assistant Diana along with nurse Brooke, who is so sweet and kind. As for his NP Jennifer Nelson who was the best, but she is no longer there. There are some receptionist & NP who work there and do not honor or represent Dr. Sorenson's practice so be aware please and report it to Dr. Sorenson or Diana if one of these receptionist or NP mess up, by communication & lack of empathy or not being attentive to your concerns. This should not have any reflection on Dr. Sorenson and the rest of the great employees who work alongside him. He gives excellent care and concerns of the patients history and onset of health issue's. ( Dr. Sorenson is an excellent honest doctor, and he will not and is not a shady uncaring doctor. He is a God-fearing Christian doctor, whom I have trusted over several years now.) Thank you Dr. Sorenson and excellent sta read more

Brandon Sorensen, MD - Contact Info. for Dr. Brandon Sorenson. - Pain Management Near Me - Visalia, California

IF YOU'RE LOOKING FOR QUALITY CARE/MANAGEMENT OF YOUR PAIN-LOOK ELSEWHERE. Pacific Spine & Pain Management specializes in pain management and under the supervision of Dr. Sorensen. Dr. Sorensen had an amazing quality of care towards his patients. His new office is located on Noble/Akers. I have been a pt for approx 5+ yrs and was receiving my rx to manage pain from 2 forms of arthritis. I have been on this specific pain medication for over 20 yrs without any issues. This rx for pain management was never misappropriated by me in that time frame. My office experience was great w/the PAs and office staff for the first few yrs. Their staff would have me see a PA ea req'd visit with an appt w/Sorenson every 3rd visit. Since their move to this new office, I was only sched w/PA's. Michelle at front desk stated appts w/Dr. Sorenson are no longer available to established pts as he only sees new pts & only does procedures now; so I can no longer comment on experience w/Sorenson as Michelle at front desk will no longer refer established pts to Sorenson. I was recently dx'd w/a third form of arthritis and have been w/o my pain rx for over 2 yrs and the only solutions PA's/front would give was intentional misinformation I researched and found to be utterly false. This clinic specializes in pain management and is not managing pain or giving pts any other options. I feel bad that an amazing dr is getting negative reviews due to the intentional misinformation (lies) by angry staff and he's not aware of how his established pts are being treated. I can't in good conscience refer anyone to this clinic. read more

I have been a Patient at Pacific Pain and Spine since 2013 and have had very good results until the last few months. Brandon is a great Doctor, but his Front Counter Lady is not very good at her job. I just went in for an appoint to have a Shoulder Injection with my appointment card in hand. I was advised I didn't have an appointment even though I was called last Friday to remind me of my appointment. She tried to tell me my appointment wasn't until 11-20. I used to be able to see Brandon for my Bi-Monthly appointments, now he only performs procedures. It appears to me that the Front Counter Lady is a big issue there. I have no way to talk to Brandon, maybe someone will show him this review. read more

Today I went in for a cortisone injection in my back .. I waited over an hour to finally get seen. I had to go asked them what's going on ? The lady at the front desk is so damn rude! No smile , no answer , no sorry we're running late ! 10 mins later I get pulled back to a room and waited another 30 mins . I finally went out again and asked another person how much longer ! She said they were behind but she was sorry. She was much nicer. I was finally pulled in for my procedure and Sr Sorensen apologized for being behind and I told him I understand but, next time can his front office let me know when they are behind and give me the option to reschedule or stay. On the way to check out the young lady at the reception desk was not nice very rude and not even a smile ! Please if you're going to work with people and hate your job please go find another career! Being rude is ugly and when you don't smile it's ugly ! I decide not to go back again ! read more

I became a patient of Dr. Brandon during the summer 2023. I have visited his office several times since, for pain management. His staff are friendly and helpful. I highly recommend! read more

I'm back again, and I'm a different person. I cannot believe how, Dr. Aaron Cagle at Pacific Spine & Pain Center, changed my life completely. I'm not joking. This isn't what I call a fairytale post, I can finally go back to school! I can finally be what I've always been wanted to be. No debilitating head pain, my vertigo has almost all left, my body pain is way under control and I'm laughing and smiling again. Year 2021 has already showed me that covid will not stop us from moving on and upward, and keep going forward. Thank you so much Dr. Aaron Cagle, I am always improving with you and everyone notices. Thank you again. A quote by Winston Churchill - "Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." So please please listen to your doctors, especially great ones. You will win the fight against pain. I promise you that. read more

I love Dr Sorensen! I've been his patient for years. Unfortunately, this office has a deficient communication system. The main issue is trying to get to Dr Sorensen. When other clinics, in places like UCSF, are implementing messaging systems for patients and providers, this clinic has basically given zero percent chance of reaching the providers. read more

I had Dr. Sorenson give me shots in my back. I have had back pain for many years and had to retire from my job due to injury sustained on the job. This doctor is the first that had relieved my pain. Narcotics never relieve pain, just mask the pain. Dr. Sorenson's injections do the job. I have had injections by others but he is the best! The pain relief lasts longer than anywhere else I have gone. I am a patient for life! read more

Biggest joke EVER! Constant lying and cover up. Received the wrong epidural ordered by Cedar Sinai. Dr Sorensen said he never saw the original prescription. Blamed it on his PA. I was in excruciating pain for 2 years. He said it wouldn't cause pain. There are thousands of documented cases of bad epidurals. Constant lies..one after another. He's having trouble keeping up with them. Takes on way to many patients because he is GREEDY. Mic drop read more

In April 2021 I made an appointment with Dr. Sorenson. Unfortunately I had to cancel due to three emergency surgeries on my colon. When I called back to reschedule my appointment I was told by Melanie (believe that's her name) in scheduling that they were not taking any new patients. I tried to explain I was just rescheduling my April appointment. I don't care what great reviews they have. I'm 68 years old and in horrible pain. This girl was so incredibly rude, mean and condescending. She talked over me and I have to say I have never been treated with such disrespect. If Dr. Sorenson has staff like this, I would not see him given the chance. His staff reflects him. So Melanie or Meghan or whatever her name is in scheduling you should be ashamed. Would you talk to your mother like that? I say yes. You should be fired you nasty person. Elizabeth Kilpatrick Reedley, Ca 93654 _________________________ read more

Does he take medical patients? Drs here in Madera do not have a good pain management and drs keep giving me partial of my medication looking for a good pain management I'm really need the help my Dr now isn't helping me out with finding a good pain management any information would be great full.plus my Dr will and can send over a referral. read more

Dr Sorenson is awesome, so is Aaron. I really hate to score this low of a review, but the front receptionist is the rudest person I've ever had to deal with. She's horrible and seems as if she hates her job. Please guys find a new face and attitude for the front desk especially when everyone has to deal with her read more

I have been on pain management for 17 yrs & with Dr Sorensen for 7 yrs in this time I have never had a negative urine test, ever, I was accused of taking codeine & released, no conversation, no discussion your guilty until proven innocent, I work decades in the medical field, I don't always tell my Dr's everything always, I asked their office to send a release to my pharmacy to let my pms cover my meds until I find a new pain doc they have not as of 3/22 when I called to ask them they hung up on me twice I am out of meds now my pain is in unbelievable along with withdrawals I can't even go to ER cause they won't send my release, the possibility of harming myself is paramount, I have nothing bad to say about Dr Sorensen office they are awesome but the unprofessional way it was handle by my PA was shocking, I'm I'm getting a hair folical drug screen which goes back 6 months soon it will be negative I did nothing, sorry I typed in PMD & it said pms lol I would never discourage anyone to not go to this office they are great but I felt everyone should know this could happen to them as it did to me, thank you read more

I think Dr. Sorensen is a nice person and I do believe he's a very good doctor. I am a chronic pain patient and I don't think he and his staff are able to meet my needs. I ran into a paperwork problem with his office staff that I did call numerous times to prevent a paperwork bottleneck but I have a feeling my phone calls were ignored. The last straw was when the office manager refused to take responsibility for not having my paperwork done in time for my insurance to cover my prescription meds. The office manager actually denied any responsibility and in fact laughed at me once I started reciting the multiple times I called to follow up. I found that very rude and very unprofessional. Speaking of unprofessional, I asked for the doctor to call and somehow he thinks it's ALL my fault and that I need to come back and apologize to the office manager who dropped the ball literally four times on getting my insurance ironed out. you can bet that's not going to happen! The total at my pharmacy should be around $80 per month for co-pay, right now they want almost $600 because of Dr. Sorensen's staff not doing their job and I am in a tough spot because I'm out of meds. I tried calling Dr. Sorensen and discussing it, but he had already made up his mind that it was my fault after listening to his office manager Who apparently lied about the interaction in order to enhance her side of the situation. It's my opinion that it's simply not wise to base your opinion on what the truth is after only hearing one side of the story. As and employer myself, I always like to get all sides of the situation before I react but that's not how Sorensen runs his business is probably not the best way to handle the situation. He was not interested in what I had to say and in fact was quite discourteous with me on the phone while I was being very calm and professional. So if you are a chronic pain person, like a major accident recovery person, Dr. Sorensen may not be the best choice for you. Also, some members of his office staff are fabulous, others seem to not be as focused on the patient as they should. Just my observations as a guy who's had 27 surgeries over the past 15 years. I am always so relieved and impressed when a medical professional jumps in and responds in an honest and professional manner to a negative yelp review. In this case, it's my opinion that The staff Dr. Sorensen was relying upon was not only doing a bad job but was somehow impressing the doctor that they were doing a great job. Because of my vast experience in dealing with pain clinics from my chronic condition, I know good staff and bad staff and I only hope the folks at Sorenson's office reflect and build on what I and others have posted and become a better facility for helping people. read more

I have been Dr. Sorensen's patient for a few years now. It wasn't until recently that I realized that I've been seeing him on a monthly basis for over a year now (when his front office staff had me update my general info. patient form.) Ever since that appointment I've been thinking/reflecting about everything (hurdle) Dr. Sorensen & I have been through. To be honest I do not have the words to express how grateful I am to Dr. Sorensen for my pain management care or rather the "priceless" return to my daily life/routine he's given me. What I find myself being the most grateful for is that I am treated with respect, understanding, professionalism and as a human being not just by him, but by all the medical personnel and office staff at his medical establishment. If you're a chronic pain patient you know what I mean. I've been a chronic pain patient for 22 years now because of a terrible MVA accident I was involved in as a teenager in high school. Looking at things through my eyes (a true chronic pain sufferer/patient) the past 22 years I've come to this conclusion... If patients are honest, respectful, compliant and cooperative with their treatment options provided by their pain management Doctor and give continuous (honest) feedback on their results, a positive outcome with their pain relief management WILL be achieved. Dr. Sorensen & his staff are some of the best when it comes to pain management in the valley. read more

I am so happy with Pacific Spine and Pain Center. We see Dr. Armin Deroee and Pa. Jennifer Nelson and they're so thorough, their staff is friendly, facility is always welcoming. They have provided excellent care for my mom read more

Dr Sorensen has been so helpful with the pain in my neck. My condition is non operable because 5 or 6 of the discs are involved. His injections give me so much needed relief. His personal attention is wonderful, makes me feel relaxed. Would recommend him to everyone read more

Dr. Sorensen is a wonderful doctor. He is kind and attentive to his patients. I have received excellent treatment from him, and I'm so thankful to be under his care. Thanks to him, my pain is finally under control. read more

Brought my mom to see Dr Sorensen. He is the nicest guy but be prepared to take your whole day. He always runs very behind. He's a young doc and needs to get his time management under control. Our time is just as valuable as his is!! read more

Dr. Sorensen and his staff are great. After nearly three years of chronic pain I am finally feeling back to my normal self thanks to his care. It is sometimes hard to get through on the phones, but if you leave a message, they have always called me back. read more

I have always been very impressed with their service but today I had an appointment at their new location and my navigator sent me to the wrong building. It's a one-way street so I had to go around two blocks before I could get back on Noble to get back to it. There's no sign out in front so I was two minutes past my 15 minute grace period (even though I called well before that). They canceled my appointment anyway. I live half an hour away so it's an hour travel wasted. That policy should not be in force when you have a new location and there's no signage out front. I have to come back tomorrow so I am not happy today. read more

I started coming to them in the fall of 2016 because I have a blown disc in my back. From the very first meeting I had with Brandon, I felt comfortable and confident they could take care of me. For the last year I've had multiple visits with Ike who is also great and with Brandon, who does my epidurals. I've never had any side effects with the treatment I got and have highly recommended to anyone I hear who needs a pain specialist. read more

Dr Sorensen and his staff has always gone above and beyond with service. I would definitely recommend them to anyone. They are very sweet and make you feel welcomed. read more

I put my trust in Dr. Sorensen and left my care in his hands. I'm very disappointed in the care I received. I had ongoing issues after having two back surgeries and a fusion. I agreed with his plan of care and tried epidural injections. Injections that have worked for the last two years after surgery. After my pain continued to get much worse he ordered and MRI to check hardware placement in July. I was told I would receive a follow up and would get an appointment once the results came in to go over results/options. I never got a call back and when I called the front staff told me he's very busy and it would be 3+ months. It's not my fault they wouldn't schedule a follow up when I was seen in office. I requested to see anyone for my results and stressed I was getting much worse. The staff told me the soonest I could be seen was the end of February and they have a lot of patients in the same scenario. I have never heard of a doctor having enough reason to order costly imaging but not follow up with results. I took my care into my own hands and had the imaging study sent to my primary doctor, got in to see my provider and have been sent to see a neuro surgeon on an urgent basis. My MRI showed post-op hardware changes and herniation of a new disc and that's why I am in so much pain. I was confident in the care and Dr. Sorensen seemed as if he genuinely cared but I and disappointed my health was jeopardised because of the offices inability to have a better standard of care for their patients. I will no longer being receiving care in this office and feel they truly disregarded my concerns. Overall I am the one that has to suffer because of their inability to adequately care for patients. I would not recommend this office to anyone who truly needs help with legitimate pain. read more

Hands down one of the worst places I have ever encountered. PA Paul Ike Campos who works there is one of the most unprofessional doctors my family has ever met. His ability to listen to patients and concerns are nonexistent. Having read other reviews I can tell we are not the only ones. If you are in chronic pain STAY AWAY from this place. You are better off ANYWHERE else. read more

This is my first ever internet review. I felt an obligation to write this do that hopefully no one else will have to feel the way that I do right now. Let me start off by saying that saying that Dr Sorenson and the PA Jennifer Nelson are wonderful and have always treated me with kindness and respect and have shown a willingness to help me. My warning today is for the PA Paul "Ike" Campos. I have never in all of my 42 years been so humiliated and made to feel like such a piece of sh*t as he did to me today. He was only concerned with an "inconsistent" piss test and he had no desire whatsoever to learn about me or my pain issues or what I needed. He made me feel like a junky who was only there for pain pills. Shame on you Mr. Campos, you have no business being in the medical profession! read more

Great experience with both Dr Deoree and Dr. Sorensen. I would recommend all my family to either physician. Well worth the 45min North Fresno to Visalia drive. read more

Awesome dr., takes time to listen to my concerns and works with me to find a plan that works for me. I have found pain specialists in the past are only there to monitor drugs...period. Dr. Sorenson works on finding a solution to the issue and not to just drug you up and mask the pain. He has a great bed side manner; is professional as well as personable, which is a hard combo to find. His PA, Erica is great too! I don't mind seeing her...she provides great care too! Only dr. I will go to in Visalia, all other docs are out of town. read more

I have been a patient at Pacific Spine for over 8 years and I can tell you that Dr Sorenson and his entire staff are top notch. Having broken my neck and living with life long pain is overwhelming and burdensome, but thanks to Dr Sorenson and Pacific Spine, my pain is manageable and I'm able to live a full life. Thank you! read more

I am extremely happy with the care that I continue to receive from Dr Sorensen and his staff. I have been referred to a number of Drs in the past who didn't seem to listen to me or care about the pain I was in. Dr Sorenson took the time to listen to me and help me manage my pain. I would recommend Dr Sorensen to anyone who is in pain. He goes above and beyond to help his patients. read more

I waited for months to get an appointment with Dr. Sorensen only to be scheduled with a very young girl named Elizabeth I think. Who sounded kind of like a trained parrot by here evaluation and the options they have for injections and obviously listened to nothing I said. Like the fact that I have no Insurance an can not afford the injections. Which I might add she had no idea of the cost. When I asked her do you have any idea how much the injections cost ? She said she could go ask for me. The question was Rhetorical I already knew because I have wanted to get them for some time. Not to mention the amount I would need since the pain is so wide spread an moves around from day to day. I was diagnosed Lupus many years ago and suffer from chronic pain like everyone else with Lupus. She said although I see the notes about the Lupus on your medical reports, she proceeded to tell me that the only way she could prescribe me my current pain medication is with a recent report from my Rheumatologist which I might add is a small prescription for Norco. Seriously if I was currently seeing a Rheumatologist why would I go to a pain specialist. So I was getting ready to go out the door she asked me. " Well while your here would you like to go ahead and have the urinalysis done in case you change your mind? " Seriously why what part of I can not afford injections did you not get. I also might add that I also have Arthritis on my upper spine an Calcific tendonitis. An the only reason why I had the doctor refer me here is because of all of the laws now I was afraid I would eventually have to go to a pain specialist anyway. Oh well hopefully it doesn't come to that. Very frustrating. Unless you have insurance don't bother. P.S. I asked her not to to mess with my right arm and shoulder to much while she was doing her examination because of the extreme pain that comes with Calcific Tendonitis when it moved or has pressure on it in certain ways. So she proceeds to grab my should an push on it. It took all I had not to scream out in pain but I couldn't stop the tears because of the pain she caused. With any luck HOPEFULLY she will develop it at sometime in her life. An one can only hope someone does the same thing to her. read more

I have been very pleased since finding Dr. Sorensen and Dr. Deroee. I have had a great experience every time I go to their office. Dr. Sorensen takes the time needed to help with my chronic pain and the staff is friendly and always willing to help me when I need an appointment on certain days of the week (due to my hectic work schedule). I will be recommending him to anyone that wants compassionate care. read more

I was quite surprised to learn that Yelp removed my previous post about Dr. Sorensen! My solution is to write a review monthly to make sure he gets the recognition he deserves! I just had another lumbar injection by him and once again he exceeded my expectations! He is always professional and polite. He is easy to talk to and never belittles you. He knows the drug seekers from the true medical diagnosis. He is a humble doctor and I wouldn't change a thing about him! After all that being said, his office is freezing so be prepared! read more

Amazing Dr and staff! Everyone is so professional and caring. They really make you feel like a person not health problem. Every time I go in there I'm greeted immediately and everyone is friendly and respectful. I'd recommend Dr Sorensen to everyone!!!! He's kind,caring, professional and treats people with respect. You don't feel like you are just another number in his office. read more

The wacky phone system that made me so cranky is gone and has been replaced by a friendly human. I like Dr. Sorensen. I feel he takes time to be sure I understand what he is recommending. I trust him and will continue as his patient. I went on a quest of sorts to learn if surgery would resolve my problems. This took months of waiting for appointments for tests and for the evaluations of back surgeons. The answer is, "no". Pain management is now the best answer for me. I feel very fortunate to have the care of Dr. Sorensen. read more

Both Dr Brandon Sorenson and PA Erika have been very helpful in diagnosing my rare spinal disease and treating me with very conservative care. They always take time to listen and give concern regarding my treatment. They have stayed in contact, when needed, with my Neurosurgeon in Dallas. Office visits are scheduled in emergency situations to accommodate my needs. They remain very careful explaining medication, careful to address concerns I have regarding treatment of specific medication. They carefully monitor levels of medication as this was a huge concern of mine. I feel I am able to trust they are careful in prescribing the lowest levels to affect my illness. Dr S has a magnificent office staff. They are however over burdened with phone calls, which is a wonderful "problem" for any business to have to balance. I recommend Dr S and staff to my friends. Trust Pacific Spine if you are in need of a professional and caring staff read more

Brandon Sorensen, MD - Pain Management Near Me - Visalia, California