I am so tired of trying to get prescription refills from my pharmacy only to have this office tell…read moreme they never heard from the pharmacy. Someone is lying. Why does it have to be so complicated. . Dr Pap is leaving and don't think I'll be coming back here. Too stressful.

I saw Dr. Pap for about two years and there were multiple times when she left uncomfortable…read moreconditions untreated and failed to call prescriptions in to my pharmacy. I had an appointment over a month ago and I'm still waiting for a prescription to be called in, I have called to check on it twice and they still have not called to follow up. When I voice concerns to her, she invalidates them. When it comes to health concerns, she gives me only one option for treatment and does not listen to my questions or concerns. Also, after having blood work done and receiving a huge bill from my insurance company, I was told she could have classified the lab work in a different way in which it would have been completely covered by insurance. My quality of life has gone down due to a lack of treatment for certain medical concerns. Please do not place something as important as your health in her hands.

No regard for quality of life care. Didn't stand up for my needs, no consideration for what I want…read morehim to know about why I request some medications I do. Makes desicions quickly without my input, Doesn't respond to most of the questions I ask.

Dr Gerges arbitrarily changed my insurance to a heath management service that doesn't provide…read moreservices in the city I live in. Dr Gerges backed down to a pharmacist who refused to fill a prescription for me prescribed by his staff.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

I have been seeing Dr. Chen since 2004 for my specialized medical condition. Dr. Chen is very…read moreknowledgable and update in his field of practice and has given me good care, and guidance on keeping healthy. The staff are courteous and effective with good follow-up on medications, testing and appointments. There are no perfect situations, but if you want good quality health care with a group of people who treat you like a person then. Dr. Chen is the doctor you want to see. He has two offices one in Visalia and one in Hanford.

This is an internist doctor that looks at your history every time he sees you. He will also be…read morehonest with you but very caring.

I've been a patient of Dr. Boniske's for about 4 years now (I think!) and I have nothing but good…read morethings to say about him and his staff. I have had to see Colleen, his PA, a few times throughout my treatment, but she has never hesitated to pull him into the room to do a group consult. I have no problem at all recommending them to anyone. As for his support staff, they have always been kind, courteous, and professional with my wife and I.

Wow this man was very professional very understanding and knows what he's talking about and what…read morehe's doing he is an awesome doctor I highly recommend anybody to go to him and I will continue seeing this doctor

i'm so upset never available…read morehave an abnormality in my mammogram we'll get back to you is their response what is wrong with this office? do they not care about their patients?

I have only been to visit this doctors office once as a patient, and that was enough for me. My…read morevisit was with his partner, Dr. Laura Russo Herrera, and while she was very competent, quick to see me, and willing to listen, their billing leaves something to be desired. I have had to go back to the office 2 times to discuss my visit and my husbands visit because it kept being billed incorrectly, and since they use a third party Biller, things are not being handled by that office specifically. I was advised to pay my bill with a check, since the Biller doesn't always process the credit cards, which you can only pay with via mail, correctly, and when I did, it took over a month for the check to clear because said Biller only visits the office once a month. My visit kept being claimed through my insurance as a prenatal visit, when I went in for a wellness screening. While the staff is friendly enough, their inability to make sure these things get taken care of make me feel that they are incompetent. And I'm sure that isn't the case entirely, but what else can I view it as if I went in to visit in July, and am still dealing with this into mid November. Overall I am a very unsatisfied patient.

I have seen the doctor in this office at least six times and the experience has always been good…read more The doctor takes the time to answer my questions and does his best to fulfill my requests. The staff are friendly and courteous and helpful. What I enjoy most is that Dr. Dhillion does not schedule you for any appointments unless needed. Maybe the only negative is the waiting room is very small, but then you really don't have to wait to long to be called in the exam room. After several appointments and visits to the hospital during my stay two months ago, I have come to appreciate Dr. Dhillion's services.

Dr Tomooka has been my son's pediatrician since birth for the past 10 years. He is always easy to…read moretalk to and available. He was patient with us even when we were new parents . He is very knowledgeable and likes building a relationship with his clients. Always a professional and easy to book an appointment with. I highly recommend and trust him.

Dr Tomooka is an experienced and very friendly physician. I choose Lance based on my experience…read moreworking with him several years ago. My wife and I feel comfortable with Dr Tomooka caring for our new daughter. The check in was very fast, we only waited in the waiting room for 10 minutes before we were called back to a room. The check up was very fast and scheduling our next appt was also very fast. Im glad to call Dr Tomooka my daughters physician. Steve out