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    De La Cerna Jaime MD

    5.0 (1 review)

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    5
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    19

    11 years ago

    This is an internist doctor that looks at your history every time he sees you. He will also be honest with you but very caring.

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    Holvik Family Health Center - Celebrating Docs bday

    Holvik Family Health Center

    2.7(27 reviews)
    2.2 mi

    Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

    I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

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    Visalia Family Practice Medical Group

    Visalia Family Practice Medical Group

    2.7(10 reviews)
    1.0 mi

    Dr. Holvik is a good Doctor Who Genuinely Cares About his Patients…read more I have been a patient of Dr. Holvik's since he came to Visalia to practice medicine. I have always received the best professional care from him and his staff. When you schedule an appointment to see Holvik or his other medical staff your waiting time is minimal.  He doesn't overbook his schedule so he can take the necessary time to see you and to listen to your concerns and to address your symptoms the best way any doctor could. Over the years, Holvik has proven to embody a wealth of wisdom, knowledge, and experience.  I'm writing this because it saddens me to read about the loss of someone's father.  Losing the one you love is always hard to deal with but placing blame on a doctor's actions or a lack thereof is not fair either.  I hope in time you will see Holvik provided the best professional care your father could have ever received.  Holvik would have diagnosed the disease, but it would have taken time for testing to find out what was causing your father's symptoms and diagnosing his disease. My observation is Holvik has always delivered high quality health care in the diagnosis and treatment of disease.  I and many others patients who know him believe he has the ability and judgement wherein you may place your trust in him to do what is best.

    had a very frustrating and disappointing experience with a front desk employee named Marsha…read more She entered my daughter's date of birth incorrectly, which caused issues at her doctor's appointment and wasted our time. I want to be clear -- I provided the correct information, and the member ID was accurate and already in their system. My daughter even showed it in person. When I called to have the mistake corrected, instead of helping, Marsha was rude, argumentative, and passive-aggressive. She insisted that I gave the wrong member ID, which was not true, and continued to argue with me rather than resolving the issue professionally. Her tone was inappropriate, and others could hear the interaction, which is unacceptable in a medical setting. Mistakes can happen, but the way this was handled was completely unprofessional. Patients should not be blamed for staff errors or treated with disrespect when trying to fix an issue. I hope management addresses this, because this experience was not okay.

    De La Cerna Jaime MD - physicians - Updated May 2026

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