I have only great things to say about Immediate Care. The staff are professional, helpful, and kind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!! read more

Very efficient and Anthony, the physician's assistant was very caring and attentive, asked the right questions and guided me in the right direction. Front staff was always helpful. read more

Immediate Care Center, in my experience, has always provided great type of care/care quality/office experience for any medical issues I have been seen there for. No negative experiences in medical care to date.....until yesterday; Monday, 30 Dec 2024. Negative and humiliating experience with the young lady seated at the front desk. Please note that the lobby was literally standing room only-extremely understandable that ICC was extremely busy and I was happy to patiently wait until I could be seen. ICC was doing their best to accommodate the overwhelming influx of patients & was suggesting patients wait in their vehicles or at home; again, happy to wait as this was no fault of ICC. (Lots of patients who picked up the usual holiday bugs going around) When this particular young lady called me up to collect what I expected to be the usual insurance info & reason for visit; I was unaware I was about to be publicly humiliated. Please recall that the lobby was extremely full (still standing room only) and there's no privacy as entire lobby could hear any/all discussions occurring at the front desk . I was publicly informed that I had an outstanding balance I was completely unaware of. I responded that I was entirely unaware of this. She was even more thorough to advise me in front of entire lobby "audience" that I had received four statements and she repeated the amount of the outstanding balance. As I was unaware of this balance, wouldn't logic dictate that I had never received any of the four statements. I inquired if my secondary insurance had been billed and I was informed that ICC didn't have a record of my secondary insurance which I repeatedly mandatorily provided each time insurance info was requested by ICC. I offered to return home & return with the same 2 ins co cards I've had for 30 yrs and that I provided ea time ICC requested. I was informed that ICC care would be denied until I paid entire outstanding balance in full and that I could apply for a refund from my secondary insurer. I was there for a severe ear infection and instead of medical attention, the only attention I received was being publicly shamed in front of the entire lobby by a young lady who lacked the decency and common sense to conduct this privately. Had this same disparaging experience occurred to someone else yesterday, I would have appropriately brought this issue to the attention of an office manager/supervisor....privately. read more

I first came in during Covid for a test. I have since been in a few more times like last week. You do get in nearly immediately and the Medical Assistant so sweet and her Pink glasses so cute . Dr Anthony is a good listener and very personable. I think he may end up being my new primary. I almost hate to share how wonderful they are for fear they will get to busy . The only reason for a 4 and not a 5 because nobody is perfect . read more

Love that you don't need an appointment!! Both times I've gone I felt that I got amazing care even beyond the initial reason for visit. Will definitely keep using them for incidental issues. read more

The best walk-in clinic I've ever been to. Clean for starters. Everyone is so nice, friendly and caring. Something that is hard to find in healthcare these days. We actually use them as our primary doctors office. You can tell they care about their patients. read more

If I could give a higher Yelp rating for Immediate Care Center, I would. The team here is super friendly & supportive. The quality of care is top notch & I'll never go anywhere else. I usually see Anthony, but have also been treated my Marc as well. They really take their time to listen & understand the patient which seems rare these days. I have NEVER received this kind of care at another medical office in Visalia. They are the BEST!! read more

I disliked going to the Dr. until one of my coworkers recommended me here. This facility and the staff are fantastic. I get can everything taken care of in one visit. It's unfortunate I have so many issues but now being pretty much caught up with labs and important rule outs that stressed me out, I'm at ease and truly happy I found a place thats quick and has wonderful service. Thank you so much Immediate Care Center staff!! read more

zero stars new management or something. was put in a room for a hour and a half after closing and nobody came into the room while i head a-lot of people outside the door just chatting away. Never felt mistreated in any Dr office besides this one. read more

Waited an hour and a half to be seen for routine bloodwork, when I asked for a co-pay refund I was referred to practice manager Karina which possesses a very condescending attitude and was unable to express a simple apology for the wait, instead I was greeted with attitude after asking about a signature.I too work in the healthcare industry and know that this type of wait, especially for an urgent care is both unacceptable and subpar. I've been a patient of this practice for few years but experienced disappointment today. read more

Supposedly open at 9 so I took my time getting there only to find out they opened well before that and the waiting room is packed already. Had I known I would have got there sooner. My daughter was put on the list at 9:05am. After sitting in my car for nearly an hour with a sick kid, they called to inform me that a form was missing so my daughter was never even added to the list. Nearly a 2 hour wait time before she was finally seen. Very unorganized and very poor communication, I would go somewhere else. read more

I had been sick , very sick for the past several days. I was weak and very dehydrated. Hi had already seen two different doctors Who provided this information and very basic service. I found out for a friend that the immediate care Center provided a different type of service that I needed. when I arrived there, I was not disappointed. The place was spotless. everyone was so nice. They gave me exactly what I needed and even provided a blanket. i'll be back. read more

Dr. Sizemore and his wife are the very best. They always go out of there way to help and are concerned with every level of care. I truly appreciate the in house lab work. I highly recommend this office as a walk in clinic and regular practice. I have been with them for 7 years. read more

Needed a check up, since I hadn't been to my doctor in over 5 years, so I'd thought I'd give this place a try. I was very impressed... Ambiance: A+ Front Desk Reception: A+ Nurse: A+ Shawn FNP: A+ Everything was great about my experience here. I actually am going to be switching over here for primary care, as with my doctor, (which rhymes with Tetz), I had trouble scheduling appointments, waited for an hour in the waiting room with every appointment, and always was treated like a number instead of a person by his office staff. Over here at Immediate Care, there are no appointments, and they are fast. I will be coming back. Thanks again Immediate Care. Steve out. read more

Immediate Care Center - Waiting Lounge - Family Practice Near Me - Visalia, California

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Very impressive with their services. Staff are polite and courteous. They are ready to assist you based on whatever your financial status are and will make every effort to help you on your real medical needs without making unnecessary test or procedures that could easily break your bank unlike any other place Ive been or look into. They will even provide you with quality referrals that they believe can truly help you along the way. On the top of this, Mark did a fantastic and thorough assessment of my case during my visit. He put time and much attention defining what quality HealthCare should truly be all about! read more

Staff is nice until you have an issue with something they have done. Then they become rude and condescending. The Doctors are always very nice but it's not worth the 3 hour wait. People walking in after us were called before us. I was told they all called ahead. Which is not true because I'm close enough to hear them sign in. Won't be going back. read more

Me and my Family get Excellent care here. They are all very professional and courteous. Wait times are very minimal, always in and out and they listen and always takes care of our needs! Five Stars!! read more

We've used this place many times in the past but it has become VERY apparent that they do not value their patients time. It is extremely frustrating to hear people having cheerful conversations while you've been stuck in a room for over 40 min. Thinking to myself is that my doctor I'm waiting to see just chilling and shooting the shit!?!? Nobody came to check on us or let us know that we were up next. Even after I opened the door they are all just sitting and typing on computers. ZERO sense of urgency for people who have been sitting and waiting. If you are going to serve the community during an pandemic I would hope that you have more than one person available to see the many people who need it. Like I get it people are sick and they need a doctor but taking advantage of the fact that people SOME people will wait and wait and wait to be seen isn't fair. Beyond frustrated that I've wasted my entire evening and still have a sick child that wasn't able to sit and sit and sit ... read more

I cannot say enough good things about Immediate Care Center because this business is simply amazing! Highlights: the building is new, decorated nice, always very clean and inviting, and I HAVE ALWAYS RECEIVED 5+ STARS CARE from every staff member and physician they employ. But I will say hands down that Dr. Marc Sizemore, and his wife Valarie, shine the most there! These two people have been assisting me and my family, for many years now in dealing with everything from mild to complex health situations. EVERY TIME they have provided the greatest wisdom, care, and assistance in helping resolve any issues that were presented in our health. I always have, and always will recommend this amazing business to anyone looking for a great family health care provider, or family physician. YOU WILL BE EXTREMELY PLEASED IF YOU TRUST THIS REVIEW. read more

I can't say or write enough good things about Immediate Care Center and their staff. I have been here more times than I'd like to admit, and every experience has been made to be a pleasant one, no matter how severe my situation. Typically, Marc Sizemore sees me. On a occasion, I have been seen by Valerie Sizemore. They are both exceptional PA's! They really take their time with you and make sure that all of your needs are met. If any testing is required, it is all done locally through Kaweah Delta. I've received results as quickly as four hours! Truly amazing service by each of the staff members, from check-in to check-out to lab work. As a patient, you are treated with compassion and empathy by knowledgeable providers and nursing staff. Like I said, I can't say or write enough good things about ICC. I highly recommend this establishment. It is extremely clean, short wait times, friendly and helpful staff, and you will leave knowing you've been helped as much as they possibly can. Thank you, ICC! I am forever grateful for all the help and care you've provided me over the years. read more

I have gotten great care here. Both for urgent matters and for more chronic ones. Marc Sizemore is awesome. So is the lady (sorry forgot her name) that does the referrals. read more

Best clinic in town hands down! I don't have the best of luck, so have had to visit on many different occasions. I always get the best care from all the staff. It's hard to find a place where care is consistent all around, but it is definitely top notch here. read more

What a difference a year makes! I went in yesterday for a bad cough/sinus issues. The building is in disarray, understandably as they are in the process of moving. I first waited about 10 minutes before someone even came to the front counter to check me in. Then after being called, an obviously new "student" nurse practitioner introduced himself and did a minimal exam. Then he had to go check with the NP, leaving me in the room a while. He comes back with an NP, Monica, who proceeded to do a similar exam. And wow! She made me feel stupid and I can only imagine how she makes this poor student feel if this is how she talks to people. Very rude and condescending. Good luck with the new building if this is how your staff treats their patients. I've been going here since it opened...I won't be returning. read more

They listen they care. They go above and beyond some MDs I know. Great care. Quick fast and Prompt. Marc and Valerie make a awesome Team! read more

They helped my daughter, and were so nice and friendly. 2nd time there and have received great service.

This clinic provides the BEST care I have ever received you will find compassionate providers who truly listen and work with you to get to the bottom of your issue. Marc and Val are outstanding! read more

The best urgent care center ever!! My husband and I have been to Immediate Care Center several times when we couldn't get into our Primary Care. The Nurse Practitioners there, Marc, Valerie and Anthony, are caring, well informed, and thoughtfully address concerns. We recommend them wholeheartedly. read more

Second time I've been here, and so far the best clinic I have been to in visalia. Fast and get to you right away. Definitely will be coming here whenever I need to. read more

I have been here twice and have had a great experience. Staff is very courteous and helpful. I never felt rushed and always felt comfortable. It is also the most beautiful care center I have been too. I sure was grateful for not having to wait long at all compared to other places I have been. read more

I was helped promptly and then competently helped by the PA, Will. When an X-Ray was needed, I quickly got that done. When I didn't hear anything for a day, I called and was told that they had the results and there is no break. No Break? Why haven't I been told? "We don't notify when the results are negative" AMAZING! I Should Have Been Called. Terrible Service! read more

I love this place! I went in today @ 4:35 and was out with my prescription @ 5:00. Every time I have been here the staff and Dr's are so nice and friendly. read more

Minimal wait times, clean clinic, friendly staff, professional & warm atmosphere, amazing medical care! My family is medically complicated and used to solely rely on the care of costly medical Specialists. Not anymore! Exceptional level of patient intuition and interaction at this clinic. Marc is who we usually see. He is down to earth which produces a depth of understanding & patient connection. Don't mistake this for less then perfection! He always brings his "A" game, which means he comes with a wealth of knowledge for all kinds of medical conditions & medications...it's obvious Marc is not only learned but continues to study in order to remain on top of his game. He's the health partner our family needed to link up with & has empowered us tremendously! read more

Rude-Rude-Rude charged me a bogus co-insurance when my insurance doesn't require a co-pay. Something very gross about being seen in a room that features wicker lawn chairs with outdoor cushions that have Visual stains that appear to look like blood or other bodily fluid. I will never return. read more

My family and I have been to ICC dozens of times because of the quality and convenience of care. Kathleen is outstanding. She treats her patients with care and kindness, and her bedside manner is only equalled by her professionalism. My experience with Shawn was equally positive, as have been the experiences of my family. We can't recommend ICC high enough. read more

I've come here a couple of times and I have seen the same practitioner, Kayla. She is very friendly and seems to genuinely care! All the medical assistants are just as kind. I was surprised when I received a call a week after one of my appts; they were just checking to make I was doing better! I will continue to come here when I can't wait for an appt with my regular dr. read more

Was seen very soon and was seen with lots of respect and made me feel comfortable and not embarrassed at all, great staff

Be very careful , The billing is rarely correct. and it is very difficult to have them correct billing issues. (just expect to pay more) read more

This is a great place! Helped me right off tbe bat!!!! The people are very nice and do their very best to help. Awesome. Will recommend tbis to all my family and friends. Go HERE before ANY ER. read more

I was not see so I can't say much on the doctor. Just not very pleased with the non smiling rude Hispanic girl at the front desk who did not smile once an was not helpful at all. I left irate a booked an appointment with my doctors assistant. I may return sometime I do hear great things about this place . Today first impression was not good 9/3 read more

Staff is welcoming, nice and extremely helpful from beginning to end. I was recommended here by family members and friends whom have been here for primary care as well as urgent care needs; I always leave this place feeling comfortable, content and reassured that the issue at stake will be taken care of. I highly recommend this place! read more