No regard for quality of life care. Didn't stand up for my needs, no consideration for what I want…read morehim to know about why I request some medications I do. Makes desicions quickly without my input, Doesn't respond to most of the questions I ask.

Dr Gerges arbitrarily changed my insurance to a heath management service that doesn't provide…read moreservices in the city I live in. Dr Gerges backed down to a pharmacist who refused to fill a prescription for me prescribed by his staff.

We had a great medical experience with Dr Verma,always friendly an professional so sorry He's…read moreretiring the medical staff is great also,Hopefully we will see the same with the new Dr taking over the office

I am so appreciative of everything Dr. Verma has done for me. He helped me get healthy and was…read morealways patient and answered any questions I had. He is one of the kindest doctors I've ever met and is very personable and friendly. He is just all around a nice guy and you can tell he cares about his patients.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

I have been seeing Dr. Chen since 2004 for my specialized medical condition. Dr. Chen is very…read moreknowledgable and update in his field of practice and has given me good care, and guidance on keeping healthy. The staff are courteous and effective with good follow-up on medications, testing and appointments. There are no perfect situations, but if you want good quality health care with a group of people who treat you like a person then. Dr. Chen is the doctor you want to see. He has two offices one in Visalia and one in Hanford.

He is thorough, kind and takes time to explain what is going on. Never more than a 15 minute wait--…read moreand was so helpful with my cancer, thyroid disease and brain surgery.

Caring, compassionate and extremely thorough. He's seen me through many different situations. His…read morestaff is professional. If you have an emergency they'll try to work you in. He's an excellent diagnostician too. He has several offices and all of his PAs and other doctors work hand in hand to help you with your health issues. He's very well respected in the medical community.. I can't praise him enough!

I am so tired of trying to get prescription refills from my pharmacy only to have this office tell…read moreme they never heard from the pharmacy. Someone is lying. Why does it have to be so complicated. . Dr Pap is leaving and don't think I'll be coming back here. Too stressful.

I saw Dr. Pap for about two years and there were multiple times when she left uncomfortable…read moreconditions untreated and failed to call prescriptions in to my pharmacy. I had an appointment over a month ago and I'm still waiting for a prescription to be called in, I have called to check on it twice and they still have not called to follow up. When I voice concerns to her, she invalidates them. When it comes to health concerns, she gives me only one option for treatment and does not listen to my questions or concerns. Also, after having blood work done and receiving a huge bill from my insurance company, I was told she could have classified the lab work in a different way in which it would have been completely covered by insurance. My quality of life has gone down due to a lack of treatment for certain medical concerns. Please do not place something as important as your health in her hands.

i'm so upset never available…read morehave an abnormality in my mammogram we'll get back to you is their response what is wrong with this office? do they not care about their patients?

I have only been to visit this doctors office once as a patient, and that was enough for me. My…read morevisit was with his partner, Dr. Laura Russo Herrera, and while she was very competent, quick to see me, and willing to listen, their billing leaves something to be desired. I have had to go back to the office 2 times to discuss my visit and my husbands visit because it kept being billed incorrectly, and since they use a third party Biller, things are not being handled by that office specifically. I was advised to pay my bill with a check, since the Biller doesn't always process the credit cards, which you can only pay with via mail, correctly, and when I did, it took over a month for the check to clear because said Biller only visits the office once a month. My visit kept being claimed through my insurance as a prenatal visit, when I went in for a wellness screening. While the staff is friendly enough, their inability to make sure these things get taken care of make me feel that they are incompetent. And I'm sure that isn't the case entirely, but what else can I view it as if I went in to visit in July, and am still dealing with this into mid November. Overall I am a very unsatisfied patient.

Really appreciated the time and attention, listened to me, and yet explained the problems. Hope to…read morecontinue under his care..

Great cardiologist! He takes the time to listen to everything you have to say and answer all…read morequestions. He explains everything. His staff was very nice and helpful. Very short wait time in office.

This is an internist doctor that looks at your history every time he sees you. He will also be…read morehonest with you but very caring.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Very efficient and Anthony, the physician's assistant was very caring and attentive, asked the…read moreright questions and guided me in the right direction. Front staff was always helpful.