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    Wei-Tzuoh Chen, MD

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    Holvik Family Health Center - Celebrating Docs bday

    Holvik Family Health Center

    2.7(27 reviews)
    2.0 mi

    Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

    I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

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    Holvik Family Health Center - Christie working hard

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    Marco, Joanne and Doc

    Wei-Tzuoh Chen, MD - internalmed - Updated May 2026

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