Great customer service! Costco definitely has the best prices for frames! I would definitely…read morerecommend

This location has the worst customer service when it comes to booking an appointment. I've called…read moreover 5 times and they hang up. I can't make an appointment online. When I go in person they said I need to call and make an appointment. No walk ins or make appointments.

I like this place, it was pretty efficient to go in for an eye exam and get an updated…read moreprescription. Made a reservation and was seen by the optometrists within 15 mins top, and she explain each test prior to the examination. Then I got my prescription and was out of there in 20 mins.

Dr. Quick is knowledgeable, professional, experienced, understands what is important to me, and…read morepleasant. I didn't have to wait. I didn't feel rushed and her exam was thorough. Great practice!

Very kind and helpful service, with reasonable pricing with good quality products…read more Glasses come out ready very quick from the store's skillful owner. Totally worth your visit.

I found out about this place through a friend who has been going here for years. I called to make…read morean appointment, saw the optometrist and then was prescribed contact lenses/ picked frames for a new pair of glasses. The process was seamless from beginning to end. Everyone was nice and the price was affordable/super fair. The owner helped me pick glasses that suited my face structure but also was mindful of my budget. In addition, there was a promo for the contacts (buy 6m and get 6m free) and at the end, he even through in one-day contact samples as well. All in all, a great experience!

It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

Wow -- I'm blown away! Dr. Au and his staff are AMAZING!…read more I'm such a chicken when it comes to anything involving my eyes, but from the very first phone call, the ladies at the front desk made me feel completely at ease, and even excited to come in for my eye exam. My husband and I came in simply because it was time for our checkups, and the whole experience exceeded our expectations. We went in thinking we might need contacts, but thankfully we're at a level where they weren't necessary (yay!). The exam itself was thorough, efficient, and surprisingly easy. Even the dreaded air test for glaucoma, which I usually hate, was quick and painless. The paperwork was clear and easy to complete, which was such a relief compared to other offices where forms feel overwhelming or confusing (almost punitive LOL). I also loved the office ydecor. It's full of travel souvenirs and sports memorabilia, which gives the space so much personality and warmth. I really appreciate offices that feel personal and welcoming rather than cold or sterile. Dr. Au is truly exceptional. He's patient, funny, and genuinely caring. What really stood out to me was that he took the time to get to know us: our lifestyle, habits, and reasons for coming in, and offered personalized advice that actually felt doable. I felt seen and heard, which is honestly rare and so refreshing in healthcare. I just moved back to the South Bay, and I'm so happy to say I've officially found my eye doctor. Dr. Au and his entire team are the best. I'll absolutely be referring friends and family- highly, HIGHLY recommend!

Debra Alexander is a scam artist and can be vindictive. I went to see her for contacts in December…read more2025 because I wasn't given a contact exam during my regular visit. I wasn't aware that a contact visit was separate because my eye doctor in CT always did both at my yearly visit. When I came in I had my eye exam and ordered my box of contacts. Then I came back in March for my regular yearly exam. Before I came in I received many messages telling me to wear my contacts at the visit. I thought why should I? I already had my eyes checked for contacts. When Alexander came in the exam room there were no pleasantries and she just immediately sat down and started asking me how my vision was and she put the letters on the wall. She changed the letters and each time I could not see them at all. I immediately panicked because I couldn't see anything and she had flipped the letters many times. I thought I drove here and could see fine and I was sitting in the lobby reading on my phone just fine. I didn't know what was wrong with me that I couldn't see. When I asked questions, but she didn't answer she just kept on with her test. When she was done she said I had a different prescription in both eyes and that I would need two new different boxes of contacts. She had me take out my new contacts I had just worn to the office and throw them away. I refused to do that so she gave me a case to put them in and I put her contacts in she was prescribing me. I told her they were uncomfortable. She wanted me to try them for a few days and let her know as soon as possible if I liked them so I could bring my other prescription contacts in. She then took me out to the front to place an order with the tech. Mean while as I'm trying to keep up with her I'm thinking wait a minute when am I going to be checked for glasses? I wanted to use my insurance for glasses. I tried to ask her but she went back in the technician office and she said she would be back. I hoped then I would get a chance to say I want to use my insurance for my new prescription for lenses. I didn't even want to change my frames because she doesn't have a good selection or very many choices of glasses for women. The glasses selection cater more to men. The tech came out and I asked her if the doctor was coming out and she told me no and that she was seeing her next patient. Alexander told me she would be right back. The tech started talking to me about the contacts and placing my order. I was very confused and frustrated and I told the tech I feel very scammed. I told her I had just come in the office and had my eyes checked in December how is it my eyes dramatically changed in a few months and now I'm going to need two new boxes(a different prescription for each eye), which is going to cost me even more money and these are not the same brand and they probably cost more because they were a contact that dealt with stigmatism and bifocals. I told the tech I didn't come in to have my eyes check for contacts. She said well it's because it says in your records that I complained that I should have had my eyes checked for contacts during my yearly visit. I had that conversation on the phone with the receptionist and she explained that they are separate visits. I understood once she explained it but clearly I was being punished and scammed at my yearly visit. I told the tech right then that I felt scammed and that I didn't want to order the new contacts and that I would stay with the contacts that I just received in January. I was happy with them and I wanted to use my insurance for new lenses in my present frames. The tech said she would report my feeling scammed and how I was treated by Alexander to the office manager. I thought to myself what for? She works for her what is she going to do. Once I got my glasses I requested my records so I could go else where. The receptionist told me that she would let Alexander know. I said ok but why can't I just come in and pick up my records. She told me that Alexander needed to look over them and clean them up. I found that very suspicious. Why do they need to be cleaned up. I asked for the last 3 visits and it took 5 days to get them. I went in and picked them up and left. When I got home I looked at them and saw that my December visit was not included. I went back the next business day and requested my records for that visit. They then had to get permission. I told them I wanted the records for the visit but they asked me did I want my contact prescription. I said well yes I want that included but that I wanted all the information on that visit like what I had been given for my other visits and I showed them the records that I had been given. After they talked to Alexander I was only given my contact prescription and not the test records of that visit broken down. How convenient that I wasn't given those records to compare my December visit with my March visit. Very Calculating!

I'm writing this BECAUSE I've had THE GREATEST eye doc in the industry!!! Debra Alexander is the…read moresweetest, most competent, eye doctor I've had in YEARS! If you want GREAT ATTITUDES from EVERYone in the office, sign up here! EVERY time I go there, I leave w/ a smile because the PEOPLE are sooooo pleasant!!!

Dr. Amy Kim at Del Amo Fashion Center in Torrance was fantastic. My pediatrician recommended her,…read moreand even though I didn't have an appointment, she was kind enough to see me as a walk-in. She is warm, friendly, and extremely knowledgeable. Plus, the prices were very reasonable with my insurance coverage. I highly recommend her to anyone looking for a great optometrist!

Excellent service from start to finish The staff is very friendly and efficient (especially Lou)…read more The doctor took the time to explain everything clearly. Highly recommend Mark & Ethan!!

I would give a zero star if I could for this practice. Do not waste your time going to this place…read more The staff are completely incompetent insolent and impolite. They do not know what Customer Service and doctors are from mediocre optometry schools. You might as well pay $20 more at a more reputable places in the South Bay this place is beyond disgusting I do not recommend it at all.

Dr. Nancy was welcoming, knowledgeable & professional at my appointment yesterday. She has a…read morewonderfully calm presence that immediately put me at ease. She took the time to explain everything & answer all my many questions. The entire visit felt relaxed and comfortable, and I didn't feel the least bit rushed. Her genuine care & love for what she does was evident. I am grateful to have found such an amazing doctor. Highly recommend!

My Optometrist of 50 years retired so my sister referred me to her Optometrist. The parking is…read morelimited but I was able to find a spot. This was my first visit. I had filled out the paperwork online so I just had to check in to the front desk and wait. Amanda greeted me and did a short vision test. Then Dr Darin Chun proceeded to do a thorough test on my eyes. He talked about the tests and was easy to talk to. From his observations, he recommended that I see a Retina Dr. He gave me the business card of a Dr that he recommended. I went to the front desk to pay the bill for the visit. They don't take United Healthcare for my insurance so I had to pay the entire amount out of pocket. It took about 1 hr for the visit since this was my first visit. In my car I was able to call the retina Doctor and make an appointment to see him on the next day. Overall my experience to my new Optometrist went well. The staff and Dr Chun were friendly & professional. They made me feel comfortable & not stressed out. If you need an Optometrist, I recommend that you see them. I traveled over 50 miles to get here but it was worth it.

Just update their business hours but they no longer offer Saturday but still close and my choice of…read moreoptometrist