Tried this after a sushi din din tonight. Because Sushi and ice cream ya know. Something about sushi makes me crave ice cream after. Why have I not been aware there was a Haagen Daz stand alone store all of this time?! I've just been going to Target for Haagen Daz almond ice cream bars. Fresh is SO MUCH better! My nine year old son had 2 generous scoops of cookie dough in a waffle cone. Too delicious to be pictured. I had the Banana Split. Omggggg just yummy yummy yummy ... Great service. So kind. So nice. We had no wait. Wish we would have known about this place sooner!! read more

Häagen-Dazs - Banana Split Dazzler Sundae with Raspberry Sorbet & Pineapple Coconut Ice CreamPineapple - Juice Bars & Smoothies Near Me - Carlsbad, California

I got a milkshake yesterday and it was terrible and milky, customer service was terrible. The workers and managers tried to deny giving me another ice cream for the same amount due to their mistakes. I then asked for a refund and manager tried to refuse that as well. Will never go here again. read more

Banana splits are my favorite! The fresh fruit mixed in with the ice cream is amazing! Definitely recommend visiting Hagen Dazs for your next sweet treat read more

Häagen-Dazs - Banana Split - Juice Bars & Smoothies Near Me - Carlsbad, California

My fault for trying this place again. I was alone and ordered a chocolate milk shake. It was thin and too milky, very disappointing for $11. I have ordered this at down Disney and it was the best milkshake ever. I don't know why this location insists on being terrible. read more

Häagen-Dazs - Belgian chocolate milk shake - Juice Bars & Smoothies Near Me - Carlsbad, California

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My first time at a Hagen-Dazs location. Not a giant shop, but they have all the classic flavors and more. Service is quick and the line moves fast. It is very efficient inside, no where to sit, you get in and get out. Samples are provided on request which is nice. I selected two classic flavors, one of which I had not tried from this brand, vanilla and cookies & cream. Not the biggest scoops so the value is modest. The flavors were as expected, I always enjoy the density of this brand ice cream. read more

Häagen-Dazs - 2 scoops - Juice Bars & Smoothies Near Me - Carlsbad, California

Quick service, good for a quick snack. We got a banana split, 2 scoop, just right to share for a couple. Will be back, they have great flavor options too. read more

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Got a banana split 10 minutes ago, I didn't find problem until starting eating fruits part! The strawberry and pineapples are all rancid and tastes disgusting! My stomach is queasy now. But I already drove away, so I called them to refund and asked them to throw those yucky fruits away, now waiting for the response. read more

Häagen-Dazs - Juice Bars & Smoothies Near Me - Carlsbad, California

Good ice cream. Confused the hell out of the employee but she was nice and the prices for the sizes are not too expensive

Great service with friendly smiles. The ice cream is fresh. The location is small but it's kept clean.

HORRIBLE!!! This review is not about how the ice cream tastes because I love Häagen-Dazs ice cream. This is because of the small amount the lady gave me is RIDICULOUS!!!! I attached the photo of my ice cream that I didn't even eat and it's THAT small plus more expensive then other Häagen-Dazs places! Skip this one and drive to UTC mall because it's way better and you get way more! read more

Häagen-Dazs - This is one scoop! They ripped me off!!!! Never coming to this one again!! - Juice Bars & Smoothies Near Me - Carlsbad, California

Tiny little store with a long line. But the ice cream so so delicious that it's worth the wait. Staff are helpful and friendly. Store has a great location. read more

Under new management and all positive reviews are for old management! This used to be the only ice cream shop my daughter could get ice cream from as she has food allergies and she could have the gelato. Under old management they would open a new container if other containers had been contaminated with dairy. Now under new management they refused to open any new container and so we could not get ice cream. We told them that old management did this and they said this is new management and showed no sympathy or solution to my daughter's tears. This was absolutely unacceptable customer service and new management is horrible and should not be supported. read more

After a grueling day of shopping at the Carlsbad Premium Outlets it was time for a treat. I made my way to ice cream heaven. The young woman behind the counter had a 1000 watt smile and a charming personality. I got scoops in a cup. Coffee and also cookie dough. Both had a rich and full flavor. Haggen Dazs knows how to do coffee ice cream right. I also ate some of my wife's strawberry ice cream which was even better than what I was eating. It's a bit more expensive than other ice cream but I still love it; Haagen Dazs has some exceptionally delicious ice cream! read more

Häagen-Dazs - Juice Bars & Smoothies Near Me - Carlsbad, California

Haagen-Dazs is a classic and has the purest, finest ingredients. I haven't seen a store in the longest time and it reminds me of my daughter when she was a little girl when I would always treat her to her favorite mint chip parfait when on vacation. My boys wanted ice cream when we were leaving for home from our Legoland trip and my oldest son wanted to try something different from what they had in the theme park. We were also doing a Starbucks run before leaving but a coffee frappe made with coffee ice cream, espresso syrup, soda water, and their chocolate drizzle is so much better any day.. read more

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Went with my family to get ice cream on 6/10/2021. Although we were inside the store at 7:15pm, the employees claimed they close at 7pm. Online, it shows they close at 7:30pm. Disappointed and never taking the family here again. Menchies across the street, now has a forever customer! read more

Great place with unique flavors. The staff was super friendly and a pleasure to talk to. I got a bourbon flavored ice cream milk shake that was friggin' amazing. I would go back here and suggest this place to others. read more

I don't like rude customer service. Especially when they don't speak the language. To have repeat my order multiple times, even after pointing to a large poster of the item I want usually would have been enough for me to get up and leave - however, I was craving ice cream and chocolate. Craving it like a junkie going thru withdrawals. I ordered their Midnight Dazzler. Well, after multiple attempts that is. Then when I was handed my order, I started eating it before my order was rung up. I wish I hadn't because when I was told it cost $7, had I not touched it, I would have refused it. That much for a shake in my opinion, is ridiculous. Not that it wasn't good. I liked it. I didn't love it because I kept expecting the unexpected considering it was a $7 shake. I still do love their ice cream but I'll pass on their store prices and just stick with picking up their pints at the supermarket. read more

3 rd time I come during the week in the middle of they day and they're closed . I tried calling to ask when they will open , the line sounds busy i tried a different number I found online and didn't take me to a human being. This is really annoying. I need ice cream daily and this is the closest ice cream near by . This is a Tuesday 12:05 pm . Been outside 15 minutes maybe. At least this time they have a hand written sign "B back soon" but when is that??? This really sucks. read more

Häagen-Dazs - Closed in the middle of the day - Juice Bars & Smoothies Near Me - Carlsbad, California

Mmmm! Ice cream! This Haagen Dazs is located in the outlet mall and is quite small. There are three cases of ice cream and sherbet and all the staples are there. I chose a scoop of mint and a scoop of cookies and cream. The two flavors meshed perfectly together. Can't go wrong with a mint cookie! The regular size will cost you $4.50 and that's without a waffle cone, which is another .90 cents. It's definitely not a cheap ice cream spot but it is delicious and worth stopping by for special treat. read more

There's not a lot of quality junk food at the Carlsbad Outlets, so Haagen Dazs is my choice. Ice cream: Really good, nice and creamy, not too sweet. Service: Friendly and relatively quick. Cost: Way overpriced. Free sprinkles: Awesome but doesn't make up for the absurd cost of the ice cream. read more

Häagen-Dazs - Juice Bars & Smoothies Near Me - Carlsbad, California

It should be automatic that this place gets a 5. There is absolutely no way to score this place low, unless you hate ice cream, in which case never talk to me again. The flavors are delicious the ice cream is soft and creamy without being too soft. The worst is when you get ice cream and it's already melting before they even hand it to you! Not the case here! My go-to here is the Oreo milkshake! They make it creamy and it's still thick, but not too thick where you can't sip it through a straw! Every time I've been here the staff has been awesome and I'll keep coming back! I love ice cream forever! read more

gross . literally started coughing three times while making my sundae . not even turned her head to avoid coughing over it just did it like it was nothing . that's disgusting . read more

Personally, I love ice cream! I have tried a lot of different brands of ice cream and Haagen-Dazs is one of my favorite brands of ice cream because of their higher quality. This store is part of the Carlsbad outlet and right next to Starbucks. Upon entry, the worker asked me if I would like any samples. The workers were pretty friendly. However, I did notice that the floor was not super clean. In addition, I have observed piles of bananas in the back of the counter. Those bananas were ripe and some of them turned black. I am unsure whether ripe bananas give a better taste to the ice cream milkshake since they are sweeter than unripe bananas. I got the low-fat vanilla shake and it tasted pretty decently. Will come back here again if I am shopping at Carlsbabd outlet. read more

Häagen-Dazs - Low fat vanilla shake - Juice Bars & Smoothies Near Me - Carlsbad, California

I came yesterday to purchase some ice cream around 1:00 pm something. There was a young girl very nice with great customer service very helpful. After my purchase I received a coupon " scratcher" I was excited because knowing I was going to be around the outlet for a while with my family. A came back again around 6 or 7, the moment I came inside there was two young ladies just standing there talking. I asked if they were open, they both looked annoyed and not wanting to be at work. I continue to order I asked one of the girls if I could use the scratcher, with no expression she told me "yea" I told her if she could repeat the toppings for my niece. She looked at me with this face, like "really". I tried not to get mad, so I told her if I could purchase the small but with the cones with different flavors, I continue to talk and out of nowhere she interrupted me with a very rude tone not letting me finish ( which I was getting there) "what cone do you want". When I was done ordering I was at the register the other girl came out of nowhere and told me "can you move so I could charge the little girl". I was in shocked because knowing that I was first and I was ready to head out. As for that girl I don't know if she's in charge, a little advice being loud is not having great customer service. One last thing... next time girls y'all should wait and keep your comments to yourself about customers because I heard everything about me. read more

Häagen-Dazs - Juice Bars & Smoothies Near Me - Carlsbad, California

Best ice cream hands down. Amber always has a fantastic attitude and is always smiling when my friends and I come in. She made a point to educate me how the ice cream is made with all natural ingredients and now I appreciate it even more. Zoey is awesome too and always takes care of me. I'm spoiled now and won't go anywhere else. read more

This Häagen-Dazs shop is located right next to starbucks in the outlet mall. My husband and I are obsessed with their "Rocky Road" dazzler sundae, but instead of the rocky road ice cream it comes with we substitute the caramel cone flavor. Out of this world! There is usually a little bit of a line but it moves fast! Worth the wait! read more

Everyone knows Haagen-Dazs has great ice cream-- especially the coffee one. We stopped here tonight to savor the flavor. My friend ordered a scoop of Baileys-- I ordered a blended drink, however was told NO because they closed in 10 minutes and he had already washed it. LAME. Save your money and get a pint at the grocery store instead of having to deal with this donkey face. read more

tried the java chip ice cream with waffle cone. it was good and creamy but nothing special. service was good and acceptable. basic selection of flavors. read more

Häagen-Dazs - java chip ice cream on waffle cone - perfect treat in summer - Juice Bars & Smoothies Near Me - Carlsbad, California

LOVE Haagen-Dazs now they have ice cream cookie sandwiches! Two delicious cookies snuggling your favorite ice cream! This place is small so be prepared to wait outside when it's busy. Every time I've been the staff has been very friendly. read more

Had the best milkshake here. The girls that work here were soooooo friendly.. shout out to amber and Jenny for this masterpiece read more

Häagen-Dazs - The girls behind the masterpiece - Juice Bars & Smoothies Near Me - Carlsbad, California

I always rate ice cream five stars but I think my oldest granddaughter got the worst. She got Dulse de leche and said it had no flavor. The reason I rated This ice cream shop a three star was because of her ice cream and that they need more citress to there Flavors. Maybe that was just my own opinion. Ice cream is the bomb but today was not a good experience read more

I love all the flavors and the service is always good willing to treat you with some samples and a warm friendly smile. I always stop here when I come shopping. read more

STILL NO ESPRESSO BEANS !!! How is this place still hanging up their coffee frappe poster!!! Plus the lady, she was the heavier one, that helped us was unfriendly and seemed irritated... My bf wanted coffee ice cream but she said there's not enough ice cream for a serving...in my head I was like "I'm pretty sure there's more in the back" she's just being LAZY!!!! ...She charged my boyfriend $7 almost coming out $8 for ice cream that was half the cup size and he's had this before and it was never that little of a serving.!!!! read more

Häagen-Dazs - NO ESPRESSO BEANS TO MAKE THIS - Juice Bars & Smoothies Near Me - Carlsbad, California

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We walked in and the floor was filthy. Ice cream and broken cones on the floor. there was no one behind the counter. A young lady was in the back and looked out but did not initially come out. When she finally did we mentioned the mess all over and she said she was to busy to clean. I have no idea how they got an A but the heath department should re visit this place. I would stay away until they get and keep this place clean. read more

Ice cream is always amazing. Haagen Dazs really does have the best. We live in the area so we come often. Staff and store are hit or miss. Sometimes friendly and helpful sometimes no personality. Store needs to be cleaned better, that is the one complaint. Needs a deep clean and an interior face lift. Prices are high but ice cream is the very best. This trip we had Garrett as the employee. He was friendly and accommodated our large family of 6 in a timely manner. Our ice cream, shakes and Sundays looked the photos hanging in the store. read more

Really disappointed with the service at this location. Came in with my mother and sister to get a nice refreshment. While ordering the manager brought in a group of 10 or more new staffers into the small store. While trying to continue ordering they were engulfing the counters leaning everywhere to fill out paperwork. They were also touching their faces and pulling at their masks. My mother who has COPD decided to step out as she was uncomfortable. When I expressed my own discomfort as I has asthma I was given attitude by the manager and told that they all had masks on and dismissed as overreacting. As a customer no one should be insulted or made to feel insecure when addressing a discomfort during a pandemic. Then once outside I heard her turn to her staff member and tell her that "people are too sensitive during all of this." I will not be recommending this location at all. So disappointed. read more

I got a Oreo Milkshake which I enjoyed quite a bit until... After it melted it started to loose it flavor and tasted like ice. Other than that I don't have much to rave about. The place has Great service too! I would recommend this place to people interested, why not? read more

Love love a good scope of ice cream in a fresh cone!! Perfect place for a summer sweet!! Ask for Sierra!! She's so nice!! She has great recommendations!! read more

Friendly service. Good stuff. What more can you ask for? My tip is to get the shake instead of the scoop of ice cream. I could've sworn she put at least five HUGE scoops into my shake. YUM!!! read more

They're out of half of their ice creams and their fridges keep shutting off. They're too busy talking to an off duty coworker to help customers or realize he's the only one who knows how to fix the fridges. They weren't out of strawberry so I guess 2 stars?? read more