I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Thank you again Christian Brothers! Thank you for helping me with maintaining my 14 year old…read moreExplorer at a very reasonable price. It was leaking a nasty red fluid and it turned out that the differential on the front passenger side was leaking. Now there is no more stink.

Friendly, reliable service - consistently!! My husband and I have been going to this location for 3…read moreyears now and they have been great. If they can't do the work they will refer us to the local dealership that can do it for our vehicles too. So glad we found them! I also like that their waiting room is quiet & super clean, that they've been using masks during the pandemic.

My car needed some work done. I found that the parts were on backorder everywhere else. I called…read moreAAMCO, and they got me in on the same day and replaced the part. They required a deposit before they would order the part. I am satisfied with the service here. Not much of a comfortable waiting area, and that's the only downside.

Took our car here to get a professional looked at. kept it in the shop for about 3 days. Told us…read morenothing is wrong with it. They even deleted a code.

I am writing to express my deep appreciation for the exceptional service I received at Peak Auto…read more My car had been experiencing frequent engine stalls and cranking issues that occurred regardless of whether the engine was hot, cold, moving, or stationary. This became a significant safety concern when the brakes and steering failed simultaneously. Despite the OBD not registering any codes and the fuel line appearing normal, your team took on the challenge. Even though the intermittent cut-off was difficult to reproduce, your perseverance and meticulousness paid off. After two and a half days of thorough investigation, you identified the crankshaft sensor as the culprit. I am incredibly grateful that you only charged me for the repair cost, essentially donating the extensive diagnostic time and effort. My car is now running smoothly, and more importantly, I no longer worry about being stranded or losing control of the vehicle while driving it. I trust no one else with my car repairs. Thank you for your dedication and professional service.

I recently had the radiator fail on my Subaru Outback. I thought we were done for but John and the…read morestaff at Peak saved the day. One day, new radiator and oil change and AC service back on the road!!! Thank you Peak Auto I'm a solid customer!

I have been taking my Mercedes to CW Performance since 2018 and always receive excellent service…read more An extremely honest and professional business. The front desk technicians are knowledgeable and professional. Excellent customer service and support. Kudos to the mechanics, technicians, management and owner... Well done!

. Unfortunately I looked at the reviews and believed that I could trust this shop to be transparent…read morewith pricing. A couple red flags I should have noticed from the start was how they refused to quote me for the job. I got several quotes around RTP to bench mark the replacement of the transfer case chain and this was the only shop that wouldn't provide me a quote unless I dropped off my SUV and it would be a 160 diagnostic fee. I physically went into the shop to speak with David the service advisor and he mentioned how they were experts in MB, we discussed the common issue with the stretching of the borgwarner transfer case chain and it gave me confidence that these guys knew what they were doing. He also told me that they would not be the cheapest shop, but they will price accordingly. Prior to coming into the shop I asked David to provide me with a clear answer on the break down of parts and labor associated with the repair. They were not able to do that and kept beating around the bush giving very arbitrary numbers. The parts itself is 100 bucks and a liquid gasket is 10 bucks, so labor ended up being 1700! David was not able to give me the break down and at one point to me the gasket was priced at 50-100 dollar range. In the end it wasn't worth my time to argue with these guys as they continue to give me the sales pitch of "we sell a solution and do not provide a break down of labor cost" I can clearly see why they use that line because based on my calculations their labor rates are 300-400 per hour. When I picked up my SUV I got the invoice and asked for a break down of the repairs. Adam came out and discussed with me how they don't break down the cost and how they provide a solution. He asked if they came in at a lower price would I be so concerned about the transparency and pricing break down. I, of course, would not be as concerned about the breakdown because the math would have worked out. Even if you were priced at a 30% premium to other independent shops that would be reasonable, but in the end their pricing was as much as MB dealership prices which break down their parts and labor cost. Even McLaren breaks down their parts and labor cost, so I am not sure why it was such a big deal. In the end the pricing was reduced from 1793 plus tax for the repair to 1700. Lesson learned for me to not blindly trust any shop if they are not willing to quote for a specific repair.

My daughter scheduled a trip check, battery check and have them look at her front tires due to a…read moreclicking noise. She was heading out of town the next day and wanted some peace of mind. Bill, put the car in the lift and did his inspection after he checked the engine area. He brought my daughter to her car and showed her a couple areas of concern That will need to be addressed in the future but not critical at this point. My daughter was really impressed with Bill's professionalism and willingness to explain things to her. She is a grad student at NCSU and needs to develop a relationship with an honest and reputable service center. From what she told me, it looks like she's found it. I trust my daughter's car to Bill and his staff. These folks have earned a strong reputation in Cary. They are definitely worth a look.

I was taking my daughters car for an oil change, but were I wanted to go was closed. Found this…read moreplace on Yelp and I am so glad I did. Very friendly, family operation that is a full service mechanic shop. Prices were reasonable and they took me out to the car and pointed out a couple of things. One we were aware of, but not the other. They actually told me the new issue was not anything they would recommend fixing. How is that for an honest mechanic! I will be sending them all my business in the future as well. Highly recommend!!