I can't recommend Lifetime Audi Parts enough! They're fantastic!…read more I live in CO and ordered a transmission through a 3rd party and had some issues with it after my mechanic installed it. I called and texted the 3rd party numerous times to ask for a refund, send the transmission back or get some other kind of resolution. The 3rd party never replied. HOWEVER, I found out where the transmission came from (Lifetime Audi Parts) and called them. I spoke with Mark and he was SO HELPFUL AND RESPECTFUL AND HONEST. He said he'd refund my money which he did within days and apologized for the 3rd party even though it wasn't Lifetime Audi's fault. Lifetime Audi Parts is run by people with knowledge, experience and integrity. I highly recommend them.

Great customer service. The gentlemen up front were knowledgeable and the service was quick and…read morepainless. If I ever need Audi parts I will be sure to drop by Lifetime Audi Parts.

Our car randomly didn't accelerate after waiting at a red light, then finally went. When we got…read morehome to our destination, we turned the car off and tried to start it again, but it wouldn't start. Dash lights flickered, air came on, and electrical worked in the car, but engine would not start. I suspected the alternator or starter since it appeared the battery was working. Long story short we got our car towed and taken to Massey Brother's. They took it in on a Thursday at noon and it was ready the next day. They were quick and honest with our repairs. I'd totally recommend this business. Thanks again!

I've trusted my Jeeps with Massey since I moved to NC in 2013. They know what they're doing and…read morehave never hesitated to explain everything in full detail. I always, always get a call about price before they start repairs. And the turnaround is crazy fast. My Jeep is 10 years old so I told them to just give it the once over along with it's yearly inspection. I knew I needed new brakes, was having issues with a tire sensor and the actuator door on my ac/heat was going. It also failed inspection due to bad tires. They got all of the work done in 24 hours. I just always feel safer on the road after seeing them. They're just good people.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.

I have bought three Audi's here since 2015. The sales experience for me has been top notch. No…read moreissues with the finance teams, but I typically lease and buy new. I am an Audi fan and have own six in my life. In general I mostly brought my cars in for scheduled or pre-paid maintenance and have had no concerns with the service department, had a few goofy things where a volume button popped off the central dash and mentioned it while bringing in my A5 for a service interval and when I picked it up they musta searched for the knob and reattached it or had one and swapped it in and it. was fine. Recently purchased my third Audi, since I've not had one since 2018 I will update this after my first service experience, but to me I never experienced issues with the service teams not doing what they wanted. I wonder if many people review their dealers though and most of the reviews here are for people who had a bad experience and wanted to report it.

Great car lousy operations can't get service 2 to 3 weeks booked out. What good does it do to buy a…read morecar from a dealer when they cannot service after the sale?

Brought my daughter's 2007 Mini in for service; picked Reliable based on 5-Star Yelp ratings. The…read moreratings are correct. Scheduling the appointment is a breeze - used the online appointment scheduler, was confirmed in minutes. Drop-off is easy as well, you can use a key drop and leave the car after-hours. As a first time customer, it eased my mind when I saw that the shop is filled with all kinds of imports - Mercedes, BMW, Lexus .. and Mini. So these guys are specialists. I got a call before 10AM with an estimate (shop opens at 8). I'd had repairs estimated at the Mini dealer beforehand, so had an idea of the work that needed to be done. Reliable diagnosed the issues spot-on, and did the work for less than half what the dealer quoted. I had warning lights on the dash - check engine and brake. The check engine light turned out to be a loose wire on the oxygen sensor. The brake light turned out to be a faulty brake pad sensor. I could easily have been told that I needed a new oxygen sensor - or new brakes. And I would have taken that at face value. I'm always leery when working with a mechanic; since I'm not mechanically inclined I have to take their word on whatever repairs they recommend. And I've been burned in the past by paying for repairs that in retrospect weren't really needed. My experience here demonstrates that Reliable is a trustworthy business. Reliable Import Service is a reputable & honest repair shop and I recommend them.

Short version: Charged way too much [see photos] to fix problems the car DIDN'T HAVE, not seeing…read morewhat did need to be fixed, horrible communication (at least 5 days of feeding me nonsense) drained my battery dead and ran the engine/drove the car long enough to put at least 2 quarts of oil inside the exhaust, DROVE THE CAR WITH ZERO OIL ACTUALLY IN THE ENGINE and apparently SABOTAGED (they had no reason to pull that hose off) [see photos] the car when I told them I was taking it to a different mechanic!!!! Long version: On 1-19-22 my 2017 VW Golf was towed in for repair (I was pretty sure the turbo was blown and told them) I asked them to take a look and give me a estimate when they found out and they called me on the 20th telling me the head needed to be rebuilt and would cost over 5K, I asked if the turbo looked ok and they acted like they didn't want to even check until I committed to the other stuff and I asked them to email me the estimate and tell me if the turbo would need to be replaced and if so how much that would run before they started working on it (they never did) so I called them back on the 21st and asked what they found and once again if they would give me some kind of written estimate, they didn't check so I asked them to confirm no major repairs (like replacing the turbo) would be necessary once again on the 24th and they said they would call me on Tuesday the 25th and let me know (I told them I didn't want to do a $5,500 repair just to turn around and have to pay another 5K to fix something they missed (THE F'ING TURBO). Sooo on the 26th after never hearing from them I called and asked what was up, they said they didn't want to get too deep into checking if I wasn't going to have the repairs done.. but I guess they didn't want to actually tell me that so they held my car for 7 days and apparently did nothing so I went there and told them I wanted to take my car out the kid at the desk said he had to talk to his manager, after a few minutes he came back and told me it would take about a hour to get it back together, I said if you never did any work to the car why would it take a hour, "I need my car now, the tow truck is on its way" so they jumpstarted my car and DROVE it out of the shop (if the head was damaged so bad why did they drive it) I asked why the battery was dead the kid said his manager accidently left the car on.. On top of all that they charged me $125.65 just to play games with me, kill my battery and run all the oil out of the blown turbo and run the engine for god knows how long with absolutely no oil in it (something even I know better than to do). BTW I got my car fixed for a fraction of the price this shop was going to charge me (the turbo was broken). UPDATE: even though they didn't want to do any actual work on the car to diagnose what was wrong with it until I agreed to pay FIVE THOUSAND DOLLARS TO FIX SOMETHING THAT WASNT BROKEN they did have time to disconnect the hose in the picture costing the future mechanic time and stress, after doing the repairs he had to inspect the car to check for other signs of sabotage. I should have been a Karen and called the cops but I didn't know how crooked they where until after

They wanted $65.00 dollars labor to change a blinker bulb, I did it myself in 3 minutes at home…read more And they are the rudest people I've ever dealt with...just obnoxiously rude! They'll never see a dime from me or any of my family or neighbors!

I've been bringing my vehicles to Bayleaf Tire and Auto for 15 years and I'll never go to anyone…read moreelse for repairs or maintenance! Chris and his crew are good people. I highly recommend them.

Super glad to have found this shop and have been very satisfied with their service on my plug-in…read morehybrid whereas other mechanics have been a disappointment. Personable, knowledgeable, friendly and professional staff who seem to love what they do. Nice little waiting area. I will be back!

This is the best place I have ever taken my car in my life and I am 65 years old. The staff are…read morehonest, polite and very informative. They went above and beyond to help me deal with a difficult diagnosis and working with my warranty company which was a hug headache. They even recommended that another shop would work best for me and my situation. Matt also treats his staff really well which makes them more motivated and helpful. They are a little bit more expensive than my regular guy but I will be taking my car to Matts from now on.

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.