Very dirty, food from days before. Only had one staff member walking around and he was not looking…read moreat the trampolines or the blow up spots. I felt like I had to spray my nephews down with Lysol. Obviously I didn't but I made sure to wash them as soon as I got home. Of course they had fun but I was eternally screaming from how dirty it was everywhere.

Great kids place. Grandkids had sooo much fun here on their day off! Lots of energy. Friendly staff.read more

HUGE assortment of open jumping, bouncy houses and climbing! Staff friendly when I came in w my…read morekiddos today. Reserved online and paid for and signed waivers. This will help w wait times for excited kiddos. Place is clean and again, HUGE!

This is our go to place on Fridays during cold season. Close to home and my kids love It here. I…read moreGet our tickets on groupon. Definitely worth it

Had a great time at Funtopia with my kids. So many climbing walls, it was a good time (especially…read morethe Christmas theme for the winter). I had the chance to check out their party rooms as they were running kind of a family open house for their Christmas time. Lots of fun challenges for the kids as they put snowflakes and cookies on the climbing walls for kids to collect for a prize. They had a food buffet showcasing some of their food options pizza, pizza puffs, meatballs, chicken tenders. Salad and hot chocolate. The staff was super friendly and good with the kids. We had a great time. The party space accommodates several groups at the same time.

Great variety of activities for all ages. Plus, there are tables for parents to hang out or work…read more Free wifi!

A parents dream!! Comfy couches, plenty of tables, hours of fun! What more could you ask for!!…read more Stopped here after a friend suggested it. It was the perfect "go run around" place!! Girls had the best time! Came out when they needed water and even got a small little prize as we were heading out! Bathrooms and locker area was so clean! Staff were deep cleaning the baby area, SO impressed with the attention to detail!!

We visited 2 Hours of Freedom on a Sunday afternoon for a 4 year old birthday party. The…read moreinflatables are well maintained and clean for such a busy place. It was nice, as an adult, to not completely sink in once I stepped onto the inflatable to supervise mAll, I'm not sure I've EVER seen a bathroom of a children's play place so clean before!! Props to the owners and staff. Definitely an upgrade from the children's bouncy place that was here a decade ago. The staff was friendly as well.

If you want to host a birthday party with a RUDE, UNPROFESSIONAL manager go for it. It was a…read moreproblem on Sunday instead of solving the problem she made it worse. Screaming and making the guest feel uncomfortable and unwelcome. I called to complain to a superior never received a response. What made me feel sad about this situation the other worked said she is very rude and they are used to her acting that way. How can people be comfortable working with a manager like this? I hope if you guys HOST a party you guys don't have the same problems.

When you're looking for stuff to do with your kids, you have 3 main questions:…read more 1. Will my kid have fun? 2. Will it make my kid tired enough to sleep? 3. Can I do this without spending a fortune? Next Level checks all 3 boxes. The giant attraction of Next Level is a huge cargo net-type thing that kids love to climb through. It's pretty amazing. I've never seen another attraction like that. There's also a large play structure with stairs and slides and a zipline and tunnels and such. Another area has the popular giant foam building blocks. There are two large inflatable-surrounded trampolines. Next Level has a small play area for very little kids - the other attractions are probably too tricky unless your kid has a great sense of balance and agility. I appreciated that they had a small air hockey table available for $1 per play. The larger air hockey table is $2 to play. The seating area has mostly large picnic-style tables. Everything seemed very clean and well maintained. The bathroom even smelled like cleaning products, which is a great sign. The price is reasonable, but I docked a star because they don't allow outside food. The perfect play place allows for snacks to keep the kiddos fueled up. Still, my kids had a great time at Next Level. It's perfect for kids in the 4-6 age range.

On a cold autumn Saturday, I had dad brain and totally misread a text message, leaving us without…read moreplans for the day. We were a bit far from home and our kid was getting restless, so I looked up nearby indoor playgrounds and ended up here. It was $25 since it was a weekend until they closed at 6pm. Our kiddo had a fun time! It's not as gargantuan as some other playgrounds, but they have a baby and toddler area, and it's multi-story so there's a lot of climbing and sliding. They also have an area with a bunch of riding vehicles, and most fun of all was the ball room. I thought a place called ball factory would have more...balls? But the ball room is basically a room with air cannons that let you load and shoot these soft play balls around the room. It's surprisingly pretty fun even for the adults to fire off a few rounds. And as someone who has been to a few of these indoor playgrounds, I'm grateful you don't have to buy their proprietary socks. Like I went to one place that wanted grippy socks - and we had grippy socks, but they weren't theirs! Some places need better insurance policies I guess, so I'm glad the Ball Factory isn't insanely strict. What's also nice is there's a Polish grocery next door, so I grabbed a few items while my wife stayed here. Our only gripe is there could be more seating in the play area for us parents to catch up on our phones, but at least the food area has a lot of space. And kids even get a free ball on the way out! Overall I think we'll come back, but we'll be sure to eat lunch before and dinner after since outside food isn't allowed.

My kids hand a great couple of hours today enjoying the different set ups across the large space…read more The place was clean and well staffed. There is plenty of space to run around and it doesn't feel crammed even when they are hosting a birthday party like one today. Check in was easy and the punch card offers a good deal at $100 for 4 weekday and 2 weekend punches. I also scored a $5 discount for becoming a member and another $5 by getting a coupon their website and that made it totally worth it. There is good food selection of pizza, hot dogs, chicken nuggets , popcorn, ice cream and slushies but we don't eat today so I can't comment on quality and taste but hope to be back soon.

I've been here a couple times and my kids love it! There's a section for 2 and under, a bigger…read moresection that I think goes up to age 7 and then the main area to explore. My kids love the giant ball pit. I think they have 4 birthday party rooms. When I recently attended for a birthday party, the employees seemed very helpful. They also have a little dance floor where they celebrate the birthdays. I did like that I didn't have to sign a waiver again the 2nd time and that they're kept on file.

I know it was a bad first impression but the minute we walked in there was a physical altercation…read morewith a few kids. The slow reaction time from the staff was concerning. Then we go into the play place and it was FILTHY. I did go around 3pm but regardless you can tell the place is not cleaned well. There was dirty built up all over the mats and the little dance area was so filthy. Throughout the time I was there around 2 1/2 hours i saw one staff member sweeping up & the rest of the crew were in the manager office along with what looked like the managers. I would avoid throwing any party here. They gave the person that had the party here the room 40 minutes after arrival. The service was sub par. Avoid this dirty place and go to another kids play area.

Came here for the first time for a birthday party so I wasn't sure what to expect. The place was…read morerecently renovated so things did not seem that dated. There was a variety of different areas to play in, different pretend areas- veterinary, building and grocery. There was a big climbing structure to get into with a variety of different obstacles inside. And there was a water play area. Overall a lot of variety for the space. The things were well maintained. The room was also kept pretty warm.

They raised the prices as of October 2025 and parents still have to pay just to get in…read more Would love if the could partner with a local disability services vendor to run a small cafe. It would be more on par with the other indoor spaces.

I've been coming here for a while, and my kids always have a blast -- which is pretty much why I…read morekeep returning. Staff now is chill, checks you in, has you sign the waiver, and off you go. When I first came, there was a woman at the counter who wasn't the friendliest, but people have bad days, so I didn't let it ruin our time. There's even a massage chair for parents -- a surprisingly good 5-10 minute break while the kids run wild. The only reason I didn't give it 5 stars is cleanliness. Sometimes there are crumbs or snack wrappers in the bounce houses or on the floor. If the cleaning routine was stepped up just a bit, this place would be perfect. Overall, great spot to let the kids burn off energy. We'll definitely keep coming back.

I found it to be a bit dirty. Was there for a child…read morebirthday party. Other kids not part of the party. We're hitting kids inside the jumping house with the palm trees! Be careful if your child goes inside there you can't see your child inside.

My daughter (4) and I found ourselves in the area this Saturday afternoon, and we are always…read morelooking for new play places that won't overstimulate me, but will keep her occupied for a solid two hours. I was very excited to scope out Playroom Cafe. Playroom Café is the perfect spot for a play date/mommy coffee date, with their small cafe menu that offers coffee, small bites, milkshakes and a shockingly semi-healthy kids' food menu. The area is bright, clean and inviting, with plenty of space for adults to relax while the children explore. I love that I can see my daughter from any angle of the seating area. Solid European song selection as well, I can't even tell you how peaceful it was to not have to listen to children's music for two hours. They offer semi-private and private birthday parties and have a super cute private area to help your littles celebrate! I will definitely be adding Playroom Café to our regular rotation and for possible birthday ideas in the future.

Surviving with 2 young, active boys during winter in Chicago requires a search for quality indoor…read moreplayground. Fortunately, I have found some in the city and Chicagoland. "Playroom Cafe" is officially added to my list of children's cafes, even though it is a bit farther away from where we live. "Playroom Cafe" is located on the second floor in the Randhurst Village outdoor shopping area. The admission fee for each child is $17, with 2 adults allowed. The layout is nice and adults can supervise their kids with mostly unobstructed view while sitting down. Food offerings mirror the typical cafe items you can find in most places. Shoes are required to be off inside the cafe/play area for everyone. During our visit, we saw the staff who did a great job keeping the venue clean and things were picked up from the ground in a timely manner. They were also working on setting up a private, members-only party when we were there. Therefore, there was a plenty of people working and serving the patrons on a Saturday afternoon. Our boys had an awesome time releasing their energy and enjoyed the waffles and berry smoothie. My partner and I took turns to hang with them at the play area, which was nice to share responsilities while finding time to relax and sipping a cup of joe. We probably will be back at some point because the drive to Mount Prospect is quite long. Nevertheless, we like "Playroom Cafe" and will recommend for patents who are specifically looking for kids-centric cafes in Chicagoland.