We have told them numerous times to stop sending other peoples mail to our address but they…read morecontinue to do so.

I'm so sweet, needed to ship something fast…read more God forbid they go above and beyond. They wouldn't even give me a piece scratch paper for my box so my item wouldn't move. When I asked questions the answer was "you need to choose" I don't work in a post office so give advice geesh customer service is the WORST I've experienced in a post office So glad I don't have to deal with them ever again

This post office locked themselves behind a residence gate. Despite boxes always being delivered in…read morethe mail box or at the gate just fine for years. They could not wait and ended up causing 2500 in gate damages. No note left of who did it. If it weren't for the Amazon boxes and a call to Amazon, the culprit would not have been known. Amazon stated they would have taken full responsibility if it were one of their drivers, but they looked at their computer and it was USPS that had delivered. When the resident went to go inquire on how to get their money for the repairs, the Post Master Georgia Hall didn't even want to deal with them. She thought by simply saying nothing and handing a number would suffice. Are they hiring criminals now? Hiding behind the federal government? Postal Offices should only employ veterans or homeowners so they understand the cost of how expensive homeownership is and not cause hardship on residents they service. There should have been compassion and a training moment for everyone in that office, but instead Ms. Hall was full of excuses and defending the criminal actions of a worker that knew they were in the wrong and perhaps told by a hire up to do just that, a team effort to destroy someone's property and say nothing in an attempt to get away with it and let the homeowner figure out how they were to come up with 2500 to fix the gate. They didn't even call the police department for assistance, so they knew they were in trouble. This is never ok from anyone and the professionalism of a Manager is in question of who trained her because that's no way to talk to a customer. Also, because the complaint was brought up, she threatened to stop delivering the residents mail. Poor management for sure. Precisely how a guilty party acts.

Our mail carrier over at the 1019 apartments for the month of June 2026, is mishandling the…read morepackages leaving them outside for anyone to take! And not completing the notification step for the Amazon locker that allows tenants to access their packages!!! This is ridiculous and not the first time for both offenses. I will be calling making a formal complaint.

The service was so good i needed to post it multiple places. David was able to assist me with…read moresetting up a passport appointment. Wendy helped me complete the process, including taking a fantastic picture. Both were very fast, efficient and friendly. The entire process took maybe 15 minutes and throughout the process both were very kind and helpful. I definitely recommend them and the Comfort USPS

wendy should win an award for outstanding service in representing the united states postal service…read morein our community of comfort, texas. always smiling & helpful...thanks wendy for being you!

Sarah, our postal carrier is the best ever. If it's a large and heavy package, she put them where…read morethey should be. We NEED my people like her! Thanks your friend in T. I.

Its small, but the people working in it are nice a d helpful. Has outgoing letter drive up bins…read morelocated in parking lot for anyone who doesn't want to go inside.

Ok, I've been to this branch many times and I can tell you this issue here is low staffing. The…read morecounter staff have always been pretty helpful with the tasks they can do, but the back office situation is bad. They have a policy where if you need anything from the back office, to pick up a package or held mail, or any help with your post office box, you have to ring a bell and wait at a little Dutch window. The woman who works in the back has too much to do and so basically just ignores the bell 90% of the time. I've waited over an hour at this window on multiple occasions. I've also seen others waiting, upset, and ringing repeatedly. The clerks can't/wont help so you are just stuck if you need something from the back. The last time I was there in the line at this window, the other patrons and I were so fed up after over an hour that we held the bell down until she came out. Needless to say, she was NOT happy with us and said it hurt her ears and she was doing her best. Bottom line, they need more staff in the back and I'm sure that will help with the general attitude of the staff they do have.

Dropped off a package this morning on my way into work. The cashier was just ending a customers…read moretransaction. After wishing each other a good day. I was called up to the counter. I gave the cashier my envelop. She asked if there was anything liquid, perishable, fragile, and so on with the questions. It's paperwork. Nothing dangerous. After answering the questions and hitting a few buttons on the pin pad. I was able to pay, she took the envelope, and the transaction was complete. Super quick.

Nice post office for our small town, and I get a lot of use out of the parking lot drop boxes. I've…read moreonly had limited experience with the counter folks, but they seem fine and lines seem to move along. No 24-hour kiosk in the lobby though, which I find strange. Those rock for routine shipping or purchasing stamps.

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

This is a wonderful post office with the sweetest employees! They were super friendly & helped me…read morebuy a stamp to send my postcard quickly on its way!

Very poor home delivery service with lots of mistakes and deliveries to the wrong addressesread more

Super busy, but also friendly staff. I went on Memorial Day. A couple of veterans were in front…read moreof me and was able to see them chatting with a couple of veterans behind the desk. Greeting one another and it made me feel very happy to see that USPS gives these wonderful workers, who served our country, continue providing a service with a dignifying salary and benefits. When my turn came, their smiles and helpfulness were just the same. I wish I could say the same of other post offices located at more well-off neighborhoods in Austin.

I've for real been trying to contact these people since last wednesday to update the driver to drop…read moreoff on a specific place at my RV park and none is answering , none answers the phone and don't expect a email back , don't recommend

Always pleasant, friendly service! Wish their Saturday hours were a bit longer - sometimes…read moredifficult to catch them open.

This is a nice, friendly & helpful post office. Staff is professional & courteous. Plenty of…read moreparking.