We have told them numerous times to stop sending other peoples mail to our address but they…read morecontinue to do so.

I'm so sweet, needed to ship something fast…read more God forbid they go above and beyond. They wouldn't even give me a piece scratch paper for my box so my item wouldn't move. When I asked questions the answer was "you need to choose" I don't work in a post office so give advice geesh customer service is the WORST I've experienced in a post office So glad I don't have to deal with them ever again

We had a box-full of stuff to send and the employee, Mike, worked quickly and efficiently to get us…read morein and out of there! He was very kind and upbeat, despite it being early in the morning. We haven't had such respectful and professional service from this location in a long time. Give this man a raise! Attaching these Betty White stickers he kindly sold to us. SO excited to finally have cute stamps!!

This post office locked themselves behind a residence gate. Despite boxes always being delivered in…read morethe mail box or at the gate just fine for years. They could not wait and ended up causing 2500 in gate damages. No note left of who did it. If it weren't for the Amazon boxes and a call to Amazon, the culprit would not have been known. Amazon stated they would have taken full responsibility if it were one of their drivers, but they looked at their computer and it was USPS that had delivered. When the resident went to go inquire on how to get their money for the repairs, the Post Master Georgia Hall didn't even want to deal with them. She thought by simply saying nothing and handing a number would suffice. Are they hiring criminals now? Hiding behind the federal government? Postal Offices should only employ veterans or homeowners so they understand the cost of how expensive homeownership is and not cause hardship on residents they service. There should have been compassion and a training moment for everyone in that office, but instead Ms. Hall was full of excuses and defending the criminal actions of a worker that knew they were in the wrong and perhaps told by a hire up to do just that, a team effort to destroy someone's property and say nothing in an attempt to get away with it and let the homeowner figure out how they were to come up with 2500 to fix the gate. They didn't even call the police department for assistance, so they knew they were in trouble. This is never ok from anyone and the professionalism of a Manager is in question of who trained her because that's no way to talk to a customer. Also, because the complaint was brought up, she threatened to stop delivering the residents mail. Poor management for sure. Precisely how a guilty party acts.

Wendy was AMAZING. SO NICE AND SO HELPFUL! I was getting my passport for the first time and she…read morehelped me with the entire process, making sure I had all my documents required, helping me fill out my money orders, she made sure I was okay with my photo she took and more. I was nervous about missing something and she made me feel at ease. I've never had such a wonderful experience at a USPS or anywhere similar before. Wendy is phenomenal, I wish there were more of her at other businesses!

Wendy is incredible. Each time I've been in it seems she's singlehandedly running the place yet…read moredespite likely being overwhelmed she still provides exceptional and friendly service to everyone who comes in. She truly goes above and beyond and deserves to be recognized for her outstanding efforts.

Sarah, our postal carrier is the best ever. If it's a large and heavy package, she put them where…read morethey should be. We NEED my people like her! Thanks your friend in T. I.

Its small, but the people working in it are nice a d helpful. Has outgoing letter drive up bins…read morelocated in parking lot for anyone who doesn't want to go inside.

Dropped off a package this morning on my way into work. The cashier was just ending a customers…read moretransaction. After wishing each other a good day. I was called up to the counter. I gave the cashier my envelop. She asked if there was anything liquid, perishable, fragile, and so on with the questions. It's paperwork. Nothing dangerous. After answering the questions and hitting a few buttons on the pin pad. I was able to pay, she took the envelope, and the transaction was complete. Super quick.

The workers are lucky to have a job! I guess they don't remember working for the post office is a…read moreprivilege. It's a good job, It's steady and it pays well! Also "they are inside with air conditioning!) I frequent many post offices in the area (Austin Dripping Springs)and notice much friendlier customer service and many more smiles. MY REVIEW is from my last few visits this month!

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

Kind and friendly staff. They work hard and are helpful always, even if when customers rude. It's a…read moregreat small town post office.

This is a wonderful post office with the sweetest employees! They were super friendly & helped me…read morebuy a stamp to send my postcard quickly on its way!

Always super helpful. Always super happy…read more Always smiling. Always greet me like they've known me for years.. I really like our local post office.

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

Always pleasant, friendly service! Wish their Saturday hours were a bit longer - sometimes…read moredifficult to catch them open.

This is a nice, friendly & helpful post office. Staff is professional & courteous. Plenty of…read moreparking.