The lady who assisted me today in applying for my first time adult expedited passport was very…read morehelpful and friendly! I booked an appointment 2 days before and showed up early and she immediately assisted me. I requested an expedited passport with overnight shipping, as I had a last minute trip planned for June 5th and she guaranteed I would receive my passport right on time. Hopefully that happens and I will update if it does! The man who was working with her was also very cooperative and was the person who took my passport photo. They both made this entire process super easy for me, as it all only took about 15 minutes. Furthermore, I filled out the DS-11 application before arriving to the facility but left a few spots blank because I was not sure what to put there, luckily the lady there was patient and assisted me throughout the process. We drove 40 minutes to get to this facility and it was definitely worth it! I highly recommend it to anyone who is currently seeking a passport. Amazing customer service and a weight has definitely been lifted from my shoulders.

How this is a Gov ran post offices shocks me with how little effort the emoloyees give…read moreNo one answers the phone, everyone there is clueless on your problems, and honestly, I just wish I could work there to get that sweet pension and government dime without having to do my job like these employees!

This post office is very friendly and knowledgeable. I certainly want it to stay in the old…read morebuilding.

Super friendly!! Very helpful!! Love this place beats fighting traffic and the line at the main…read morepost office!!

From the owner: Busy Bee is your local mailing and shipping expert in Fredericksburg, TX…read more Give us a call! No switchboards, just real people ready to help.

We have told them numerous times to stop sending other peoples mail to our address but they…read morecontinue to do so.

I'm so sweet, needed to ship something fast…read more God forbid they go above and beyond. They wouldn't even give me a piece scratch paper for my box so my item wouldn't move. When I asked questions the answer was "you need to choose" I don't work in a post office so give advice geesh customer service is the WORST I've experienced in a post office So glad I don't have to deal with them ever again

This is my favorite post office yet! They're always speedy, professional, and very friendly. I've…read morealso never had anything unaccounted for when using them.

Love this little post office. Though the hours are not generous, the service is great. Since there…read moreis only one checkout, plan on a few minutes in line. They have clearly outgrown this location with the ever-growing population, but it will be a sad day when this location inevitably gets "modernized".

Mail lady that delivers leaves notices for signed delivery in mail box when I'm home. She's to…read morelazy to walk to my front door. Not gated property and my door is within 50 feet of my box. Makes me drive to post office to signed and pickup. Why do I pay for delivery times? Today as usual on Friday she takes my mail home intended only deliver on her way as she has said before, but, after she marks delivered on multiple items then may bring Saturday. Wtf I paid to have it Friday, she scans delivered and doesn't bring to my address!

Wendy was AMAZING. SO NICE AND SO HELPFUL! I was getting my passport for the first time and she…read morehelped me with the entire process, making sure I had all my documents required, helping me fill out my money orders, she made sure I was okay with my photo she took and more. I was nervous about missing something and she made me feel at ease. I've never had such a wonderful experience at a USPS or anywhere similar before. Wendy is phenomenal, I wish there were more of her at other businesses!

Wendy is incredible. Each time I've been in it seems she's singlehandedly running the place yet…read moredespite likely being overwhelmed she still provides exceptional and friendly service to everyone who comes in. She truly goes above and beyond and deserves to be recognized for her outstanding efforts.