This post office is very friendly and knowledgeable. I certainly want it to stay in the old…read morebuilding.

Sarah, our postal carrier is the best ever. If it's a large and heavy package, she put them where…read morethey should be. We NEED my people like her! Thanks your friend in T. I.

Its small, but the people working in it are nice a d helpful. Has outgoing letter drive up bins…read morelocated in parking lot for anyone who doesn't want to go inside.

Nice post office for our small town, and I get a lot of use out of the parking lot drop boxes. I've…read moreonly had limited experience with the counter folks, but they seem fine and lines seem to move along. No 24-hour kiosk in the lobby though, which I find strange. Those rock for routine shipping or purchasing stamps.

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

I've lived in HSB for 3 1/2 years and I have NEVER experienced so many hassles with one post…read moreoffice. During that time, a card sent from friend in Houston took two years to arrive, cards sent to and from me have been opened by someone else, and (most recently) the HSB PO sent back an Ebay package that arrived from India. No notice to me, no explanation, and certainly no apologies. Granted, this is USPS, and things could have happened in transit, but I find it unusual that so many glitches involve just one post office.

I been waiting for keys for over a month. Nothing gets delivered to my house so we have to pick up…read moreat post office. When Barbara is there she is always in bad mood. She rolls her eyes and makes a sound everytime you ask to get your mail, because she has to walk to the back. If I had keys to my mailbox I wouldnt have to bother you. She should try smile and not act like customers are a burden.

This is a wonderful post office with the sweetest employees! They were super friendly & helped me…read morebuy a stamp to send my postcard quickly on its way!

Very poor home delivery service with lots of mistakes and deliveries to the wrong addressesread more

Ok, I've been to this branch many times and I can tell you this issue here is low staffing. The…read morecounter staff have always been pretty helpful with the tasks they can do, but the back office situation is bad. They have a policy where if you need anything from the back office, to pick up a package or held mail, or any help with your post office box, you have to ring a bell and wait at a little Dutch window. The woman who works in the back has too much to do and so basically just ignores the bell 90% of the time. I've waited over an hour at this window on multiple occasions. I've also seen others waiting, upset, and ringing repeatedly. The clerks can't/wont help so you are just stuck if you need something from the back. The last time I was there in the line at this window, the other patrons and I were so fed up after over an hour that we held the bell down until she came out. Needless to say, she was NOT happy with us and said it hurt her ears and she was doing her best. Bottom line, they need more staff in the back and I'm sure that will help with the general attitude of the staff they do have.

Dropped off a package this morning on my way into work. The cashier was just ending a customers…read moretransaction. After wishing each other a good day. I was called up to the counter. I gave the cashier my envelop. She asked if there was anything liquid, perishable, fragile, and so on with the questions. It's paperwork. Nothing dangerous. After answering the questions and hitting a few buttons on the pin pad. I was able to pay, she took the envelope, and the transaction was complete. Super quick.

We came here for multiple passport appointments. The postal workers were fast and friendly and got…read moreour applications completed before our appointment times were up. My understanding is this is the cheapest way to obtain passports, and was satisfied with their service and availability.

Can't get a human. Horrible delivery service. Package wasn't even attempted to be delivered.read more

Always pleasant, friendly service! Wish their Saturday hours were a bit longer - sometimes…read moredifficult to catch them open.

This is a nice, friendly & helpful post office. Staff is professional & courteous. Plenty of…read moreparking.