This is a wonderful post office with the sweetest employees! They were super friendly & helped me buy a stamp to send my postcard quickly on its way! read more

United States Post Office - Mailing a Texas postcard from Texas to Cali! - Post Offices Near Me - Marble Falls, Texas

Always super helpful. Always super happy. Always smiling. Always greet me like they've known me for years.. I really like our local post office. read more

Packages show up empty in mailbox. Try to call to get answers, and no one ever picks up. Have had packages say they are delivered, and they are not. Have received messages that they missed me, and they didn't even try to deliver. Camera footage shows no attempts at delivery. read more

They do the bare minimum it seems. So sorely devoid of good workers.. Packages that are important show delivered but they weren't - I have doorbell footage to prove it and I was outside working during the time stated! It's been 2 days since and I couldn't get through to them by phone, finally had time to go to the office during the crap hours they work before 4:30, and they don't have it there. I also asked if they don't have a phone number to reach this post office, the response? "Ha. Good luck" so I asked if it doesn't work or ring, the other worker at the next computer said "oh no, it definitely rings", so I asked if they just decided they don't have to answer and they said "pretty much" while chuckling. Right.. so that basically straight up means they just decided that they can pick and choose which responsibilities of the job they're paid for that they just don't have to bother doing!? Definitely shows the mindset of the workers behind the desk getting a government salary to be of service to the town.. So what's to say the ones actually delivering and picking up the mail for the people of our town aren't picking and choosing what responsibilities of theirs they just don't have to bother with.. or what packages they don't want to deliver and say they did? It's no wonder why IMPORTANT packages get "lost" once they reach this Post Office!! Kinda funny that the packages make it all the way from across the country and beyond without any problems, but when it gets to this post office, it fails to make it the last small leg of its journey to the customers door! (Also, I was told when I called usps customer support before I had the time to come here, that the phone number on Apple Maps and Google that I found for this post office is wrong.. correct number is 830-693-3531. Give it a try, they won't answer!) read more

Everyone here has always been nice. Sometimes it is very busy but that depends on the time of day. Anytime I've had a problem I've always been able to talk to somebody. I can't say that it has always been handled to my liking but it is the post office, it is a government run business. This post office and it's employees have always seemed to try and help the best they can and do not dismiss you. Every now and then I will have problems with mail being delivered, sometimes they'll leave it on top of the mailbox and since I am on a busy road the package will get stolen. This is usually done when someone new is covering the route or a new employee. It has only happened to me twice in the 15 years I've lived here. I prefer to have them leave the little piece of paper in my mailbox letting me know I need to go to the post office to get my package. When they do that there is not a problem. I think that is something they're starting to do all the time now as I have not had my packages left on top of the mailbox lately. read more

Once again 4:32 and I'm unable to mail anything as this location doesn't work until 5pm ... this location makes it difficult to use the USPS, who is taxpayer subsidized. read more

Perfect customer service and perfect professional courtesy. Thought I'd add a current review since the last one was made awhile ago and honestly I was nervous based on previous reviews. Not the case for us. We came in January 2022 for passport applications for three in the family, made the appointment online. Arrived, we were greeted right away upon entering the office, they had us down for our appointment (I had my confirmation number just in case). the lady in charge of passports was professional, friendly and everything went smoothly. Even the kids were impressed. read more

They don't answer the phone, they lose your packages, this is exactly why we can't trust mail-in ballots

The phones are not answered when you call. I had 3 letters in my box that were not picked up yesterday and was expecting an important mail piece, so no delivery or pickup was attempted. Delivery is often made very late at night around 9pm. It is a big problem when a customer cannot reach the post office. This non-delivery happens too frequently and it is disturbing that my mail carrier is required to deliver mail after dark. read more

Don't ever try to call they never answer they'll either let The line go busy or answer and immediately hang up and they are super rude as well in person read more

The absolute worst post office I've ever seen in a small community. I don't get my packages delivered because they weigh too much according to the rural delivery person, Even though every other post office was able to get it to Marble Falls. Our great post office can't get the packages an extra 13 miles from town. Been hundreds of miles but can't make the last 13. So whenever I get a package - I receive a note telling me to go to the post office to pick it up. The next day I attempt To do just that! My average work week is 70 hours due to my job and I don't complain.This post office - which closes exactly at 4:30 - as in pull the door closed if you're not at the counter you're out of luck because we're done. It's happened to me three or four times. Rudest group of government employees I think I have ever met. If they were a truly private business they would be out of business in a month. But the Township of marble Falls and the surrounding communities are stuck with some non-caring government employees that refuse to work 0.5 seconds past The listed closing time. Disgusting! They do the minimum amount of work The job requires and provide no customer service. No wonder im against Having the government responsible for any part of my life. One big cluster F. read more

Stayed with some friends in the area for a bit on vacation & never seen anything like this LACK OF COMPLETE MAIL SERVICES in my life. My friends use a standard roadside mailbox that is part of a cluster used by their apartment complex. I placed an envelope for outgoing mail in the box and watched it sit there for 3 week- days until the route carrier actually picked it up! That's 3-days for the local crack-heads to raid the box overnight out of boredom! Tracking information is routinely not entered into their system (I found this out mailing something else). Waiting for a package that was late, I called this podunk post office & nobody answers. AND (get this shat) - there is no voicmail-box to take a message! It goes directly to a busy signal. This post office has no voice-mail-box! It's 2022. Grade-school kids have voicemail! I noticed that the only positive feedback this PostOrifice had was somebody getting passports! WTF! How often do people need passports done?! There is definitely monkey-business going on in this small-town's post. read more

The service was good during the holidays - as if they were making an effort - but now they are back to their horrible ways. Today, the young girl there behind the counter shut the door at exactly 4:30 p.m. and did not care if there were any customers outside to buy stamps. I think they forget they work for us. read more

Once again horrible service at the marble Falls post Office. After repeatedly having packages "lost" I picked them up. Take a look at this....when I asked what happened and if something could have obviously been removed, I was told "Sir that's just the way we received it". Once again not their fault.... read more

United States Post Office - Post Offices Near Me - Marble Falls, Texas

Terrible. I ordered a package to arrive on the 5th and received a cute little note in my mailbox saying " unable to find a secure location". The package needed a signature but they didn't come to my house , they just put the paper in the mailbox and drove off! My mailbox is on the street, a couple of houses down from them is where I live. I just don't understand what these guys are doing! It's like the post office is ran by kindergartners! read more

We drove 30 miles to come to this location to get passports for our kids. The process was amazingly easily. We completed all the paperwork online and printed it out along with getting the pics taken at CVS ahead of time and that made the process easier still. What really amazed us was Veronica at the desk, she was sweet and helpful and polite - three qualities you hardly ever find at the Post Office anymore. We went in expecting the worst and came out 15 minutes later trying to figure out what to do next! Thank you so much Veronica for exceeding our expectations!! read more

I know the USPS in general doesn't have a great reputation, but this one takes the cake. For over 2 years now I've received at least half of my packages received late, or have had to go to the office to pick up my packages. I live in a space attached to my business and am in the store space almost every day by 8 a.m., and more times than I can count, while sitting in my store, with the door unlocked, I've checked my tracking number and had the results be either "unable to deliver" or "couldn't find address". I've told my carrier, and people at the office, that I'm there well before my posted hours, and showed the carrier my truck, and said if that truck is there I'm there. Often the tracking info says "tag left" and today was the first time ever I've gotten a tag, and it was left in my box while I was sitting in the store. I can only speculate that the carrier gets swamped and decides to just put any excuse for not delivering. And I'm ALWAYS open my posted hours, without fail, so if he weren't just being....whatever, having been delivering to me for 2 years you'd think by now he'd just come by after my posted hours. And calling just gets me resentment, even though I'm as nice as can be, even suggesting that if they'll just hold the packages I'll come get them, even though I'm paying to have them delivered. read more