If I could give this company 0 stars I would have. The customer service from Madeline was atrocious. I called on a Sunday as I had no water all weekend, Madeline stated they could come out in the afternoon, after waiting all day I was told they would not be able to come out until Monday at 8am. After waiting hours after 8am (10:30) on monday I called and was told that they should be here soon. An hour later I received a call from Joe (Madeline's son) stating he couldn't get his truck started and he wouldn't arrive for another hour. When he finally showed up reeking of alcohol he replaced our power box and a pipe to our well tank and told us we needed a 60 gallon tank and it would be $2,400 after paying $375 for the pwer box. He stated he would be out on tuesday which was the following day. We then received a call on tuesday stating they would be out Wednesday but couldn't give us a time.Wednesday I had to drive my son to school and received a call that they were at my house I told them I dropped my son off at school and would be there in 2 minutes. When I arrived at home I saw Joe pulling out of my driveway, I flagged him down as I pulled in and he just drove off. I called Madeline and her demeanor was outrageously. I quote" well you both had to drive your son to school, oh well maybe we can come out in the afternoon but it probably won't be finished today. I know the house you bought. This is what happens when u buy a flip house, you should have been more careful." I was appalled by this comment and then she proceeded to say "no deed goes unpunished I try to help you by coming out on a sunday." As it turns out Joe(her son ) lied to her and said he came on sunday. I have never been spoken to like this as a customer. I was hesitant to work with them after the appearance of Joe on monday from what my husband told me but continued with them thinking our water situation would be fixed by Tuesday. It is now Wednesday and would not have been fixed until Thursday if I stayed with them. To be honest I can not comprehend how these people are still in business. Save yourself the major headach and disrespect and find someone else! read more