I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Have taken my kid's instruments here at least 4 times. They are honest, friendly, fast,…read moreknowledgeable, and just all-around good people.

Well stocked, kind, and helpful. Why go anywhere else? Besides Ted Brown has been in Seattle for a…read morelong time, maybe 40 years +. I like to support the classic Seattle stores. Ok, so you could say like Nordstrom, Starbucks, and Amazon? No. Once a store has achieved world domination I give up on it. The rest of the world supports Amazon so why should I? But I do like to stick with the smaller stores like Ted Brown that have managed to hang on for decades.

I came in to Ted Brown Music for the first time to look at guitars and maybe play a few as I start…read morea journey to purchase a new acoustic. Not only did I leave with a little more information, a little more confirmation about the kind of guitars that suit me, but the particular employee working that night was so kind and helpful. First, the store itself. It's tucked away at the end of a plaza that includes a cute dessert place. The store is small and carries a modest variety of instruments, as well as sheet music and accesories. I'm not sure if this was just timing but the guitars seemed more suited toward beginners, and most fell under $500. I found a couple that I wanted to try out and this gentlemen engaged me in a really non-intrusive way, leading to a nice conversation and him offering to plug in the electric acoustic I was playing. Later, I heard him helping a kid make up his mind about some part to his instrument that he needed to replace. When I left he let me know he appreciated me and welcomed me back anytime, and I know many employees say that at places, but he just had that genuineness to him. I will definitely keep this shop in mind as a shop around and encourage anyone looking for sheet music, lessons, or exploring what instrument to get next or for your first one to put this place on the top of your list!

BandWright is top-notch. Honest, down to earth folks with great repair skills and a fleet of…read morequality tools to help them get the job done well. If you're tired of running to the bigbox store and want a more personal touch and to speak to an actual technician, Bandwright is the place to go.

I was disappointed to be told that their repair queue is full for two months, but kudos to them for…read moredirecting me to another indie musical instrument repair technician who can look at my instruments much sooner.

Very knowledgeable and great work, very helpful too. I would recommend Silesia Guitars to anyone…read morewho needs an expert luthier.

I left two (2) phone messages over the weekend and have yet to receive a callback. Now when I call…read moreI hear the following- first several rings, then a busy signal. This communication issue looks like it's going to keep them from getting my business. If I knew another way to contact them I would.

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.

Have been here twice excellent guitar recommendations. Sat patiently with my in laws as the chose…read morenew instruments and the follow up on a repair on the FIL was incredible. I will purchase my next instruments from here for sure. Grateful the kind folks here treated us with care and support.

One of the best acoustic ships in the world! Nice and knowledgeable. The selection is stellar. I…read morebought my National Delphi, there, and I'll always stop by when I'm Seattle.

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

I came in needing equipment for a work event with limited knowledge of sound systems. Cole was able…read moreto help me find exactly what I needed, answer all my questions, and I spent less than I expected to because of his cost saving recommendations. He even helped me carry the equipment out to my car in the rain after purchase. I would highly recommend this location to anyone, you don't need to be an expert in sound equipment or instruments to have a great experience here!

This is a tough store to review. Absolutely horrible location placement? Check…read more Terrible parking? Check. An acoustic guitar room overflowing with Martins, Taylor's and janky used guitars not fit for kindling? Check check and check! However in the midst of this dumpster fire I did find that one special guitar I was looking for, with incredible action, at a decent price. So yay for me, but this just won't be my go to Guitar Store ... ever.