I was hoping that I had found a great repair shop right in my neighborhood. I decided I would have my (43 year old) bass that I got as a wee teenager brought back to working order, which would include a new nut, new pickups, and fret work. I dropped it off and was told it would probably be a couple of weeks. After a little more than two weeks, Daniel called and said the frets needed to be replaced and couldn't be crowned. I asked if he could do stainless - he said yes and would have to order the fret wire because he was all out. I said ok. About three to four weeks later, I got an update that the lacquer on the neck was taking longer to cure than expected and it would be another week or two. I said no problem. A few weeks later, he said it was finished and to come get it. I went to pick it up and was absolutely shocked at the price. But, trusting that the work was done professionally, I went and got the cash and went to pick it up. Immediately I noticed that the pickups were loose and "falling" back into the pickup cavity. I pointed it out and he said "oh, I can just put some more foam under those" - he grabbed his tools and put the bass on the bench and very quickly removed the pickguard and then loosened the pickup mounting screws, stuffed foam under them, screwed them back in and put the guard on it and said "there ya go" (no adjusting the pickup heights for tone or anything). I didn't think much of it and I usually fine tune my own setups anyway, so I put the bass in the case and took it home. Not long after getting home, I noticed the finish on the fretboard was splotchy. I looked closer and the finish was terrible. Flaws in the lacquer, splotchy, uneven. I reached back out to Daniel with my concerns. At that point, he offered to touch it up for me. This was busy summer, so I couldn't get it back to him right away, but was able to connect about a month later to drop the bass off. At that time, he said it was no big deal and would likely be just a couple weeks. A little over a month went by and I hadn't heard from him, so I reached out with a text asking for status on the touch up. A few days went by and he responded: "just getting back in the shop after being out for a bit. Should have an update later this week". A week later, still no update. I reached out again for status update. Another week went by. Now, I was beginning to worry that something had happened to Daniel so I reached out to be sure he was okay. He responded that he was away on a ten day recording session, but would be back in the shop over the weekend. I was relieved he was okay and believed he would update status when he was back in the shop. But no update. No word. Nothing. Five days later I sent a text asking if he had a time-frame for the repair touch up. I got a nasty response. (these are his Exact words): "Mike, I've explained to you more than once that I am a single person with too much on my plate" - he NEVER once told me anything like this prior. He continued, "I'm trying my best to get all of the work I have done. Furthermore, my business hours are 11-5pm Monday thru Thursday, this is not a personal number. This a business line, I'm responding outside of work hours out of good faith". Still no update. No status report. No time estimate. Up until that day, I had only asked about status of the touch up (which he offered to do) twice in over two months. The rude response left me wondering why he had such animus toward me, since it was he who offered to fix his botched finish. I no longer felt comfortable leaving my instrument (of more than 40 years of ownership) with him and scheduled to pick up my bass. When I picked up the bass, all he could say was "sorry. I'm just one man. sorry." - No offer to actually fix his mistake. No offer for partial refund. Nothing. So I paid this guy just under $1,000 for the work and got a mediocre job that I will have to get fixed by another shop. The nut was cut too high, uneven, and needed to be recut. The fret job has uneven fret ends, at least one fret that is shorter than all the rest, and the last two frets are higher than any of the others, causing some buzz. Action was "set up" terribly. Do not trust this shop or Daniel. His word is useless and he rushes his work, leaving many mistakes. - A very unhappy customer. read more