poor communication at the pharmacy!! I was told by a…read morepharmacist that my monthly script was ordered & will be in today @ 9:00 am I received a text that it was ready @ $637.99 Yesterday - I called and after 15 mins on hold I get an explanation that generic was mistakenly ordered ( it's usually $135 a month) I then ask for the kind I normally get( not generic ) & was told again tomorrow @9:00 I said I really hope so because I have to take this everyday or have horrible side effects So now I cross my fingers again Hy Vee needs to take responsibility for an error & at least apologize for this mix up.--I've also driven to other Vy Vees to find this med when this location is out. My tip is ALWAYS call ahead of picking up your order & make sure it's correct

I switched from Walgreens to Hy Vee as I was told it was a lot cheaper. And you know what it is!!!!…read moreThe prices on meds is way cheaper. When I've had to get prescriptions filled for my kids or myself I have noticed a big price difference. And the staff there is very friendly and attentive. They get you sorted very quickly! So make the switch if you want to save a little bit of $$

Great full-service pharmacy alternative conveniently located at 90th & Dodge. And they deliver…read more Friendly staff and great value for my time and money. I received a text confirming my order was filled on my way home from the doctor's office. Thanks!

My family's long-standing relationship with Elmwood Pharmacy has come to an end after a very long…read moreseries of mistakes and circumstances that remained to be unexplained. The last straw was when they charged my insurance company for a prescription and then told me they were unable to fill it no reason given. They are very unorganized, seems like maybe they need more help or more people who know what's going on. My brother was left multiple times without important heart medication's as was my husband. I would not recommend Elmwood Pharmacy.

I want to take Mindy and Carol and the person that delivered my prescriptions on Friday for being…read moreso very prompt when I needed something so desperately bad and I didn't get a refill on it until Friday and they still headed out for delivery Friday evening it was wonderful I want to thank them so very much cuz I'm a pain in the butt and I don't mean to be but they are very good to me

I recently moved optometry offices due to administrative frustrations with my prior doc and LOVED…read moremy experience at EyeCare West! I love that they turned the old Village Inn next to Oakview into their office and they utilized the space well! Huge selection of frames, including Maui Jim sunglasses, friendly and competent staff and I found the exam to be very thorough. I definitely recommend!

EYECARE LESS! This place is a hotbed of immature staff who like to bully their patients. From the…read morejump, this place has treated me horribly. When I reacted to their bullying antics, that is when the gaslighting began. Dr. Lichtenburg is the owner and she is the leader to her minion staff. She allows her "top notch" front office girl, Candy, to get in patients faces with pre-mediated designs on possibly physically harming the patients, she instigates and promotes bullying and Dr Lichtenburg allows grossly over exaggerated situations to occur. I felt threatened in this office. I felt disregarded and there was ZERO accountability from this office or office manager for how their staff mistreats patients. Right, wrong, or indifferent, there has been reasons as to why I've had difficulties with this horrible practice and it all boils down to how staff are lead and their is ZERO positive moral and very poor leadership. The owner should feel ashamed for her behavior. The last time I spoke with the doctor, she called me acting concerned about what had happened the previous day, and then cut me off mid sentence and began bullying me herself. When I hung up on her, she kept calling me back. I finally had to tell her to stop calling because it was beginning to be harassment. I hate to say it but I think my unfair treatment was due to me being Hispanic. Sad but true.

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

These guys are the very best place to go if you have a problem with hair loss. I have been a client…read morehere for the last three years and have never been anything but pleased with their service. Recently I was hospitalized in Littleton Colorado for six weeks and really needed my hair done. My husband called the office here to see if they could help. They arranged for a stylist from a local office in the Denver area to come to the hospital and take care of me. That service really lifted my spirits which I really needed at the time.

I arrived at work and discovered I had forgotten my reading glasses!…read more I called the pharmacy and the woman I spoke with was so helpful and kind. She told me where I could find the glasses if I were to come in, and assured me they had a variety of strengths. Ten minutes later I was in purchasing glasses (they saved the day), and she and a gentleman were behind the register and were incredibly personable and friendly. Highly recommend for any last-minute pharmacy-style needs!

I just want to echo the previous reviewer's description of this place: the staff are incredibly…read morehelpful and competent. Plus, if you spend time downtown, the location is unbeatable. You definitely should use this place for any of your pharmacy/drug store needs.

This is the best smoke shop in Council Bluffs for all tobacco and kratom products. The staff are…read moreprofessional, and their customer service is excellent. I highly recommend this place.