FYI - 5 stars for Shane; HelloTech as an Installation Subcontractor for Rachio about a 2 (advertise…read morenext day service - unable to meet my schedule; took them 2 days to find a Rachio installer tech - must confess, it was my understanding that the Rachio Installation Techs were HelloTech employees - appears HelloTech subcontracts out the work. Shane from JC Smart Homes Installation (apparently a subcontractor to HelloTech) was professional, personal, knowledgeable of the product, and of the job. Removal of old controller and installation of Rachio 3 a bit more complicated than first appeared; installer of old controller did a very professional job, and so its removal and power to new unit took a bit more work, including realigning the Rachio 3 to meet the power and zone valve wiring of the old conduit (not nearly as simple as the diagrams and videos would have one believe - certainly reinforced my decision to hire a pro); BUT, nevertheless, Shane completed a very professional-looking installation (including caulking the Rachio "waterproof enclosure" as an additional safety precaution (a welcome finishing touch)); setup the fairly simple initial Rachio zones and watering schedule and tested the controller and cellphone for operation; offered to help finalize the schedules but I declined (being retired and somewhat of a computer nerd, provides another "toy" to play with). Very satisfied with the installation by Shane; while the initial setup was fairly simple (thks to Shane), time will tell how "simple" it is for me. At my request, Shane did leave a number to contact him if I needed any further assistance in setting up the Rachio 3 and/or schedules.

I purchased a TV from Walmart. On Walmart website, there is an option to select…read moremounting/installation service for $79, which is paid at the time of purchase. So, I purchased the service and was sent confirmation that a Hello Tech would make contact with me to schedule the install. On September 24, 2024, I received the email requesting that I select the date and time to install. I selected the evening of September 24, 2024, from 6pm to 8pm. Approximately two hours later the appointment was cancelled with no explanation. Because Walmart site indicates no refund on mounting services, I made contact with Hello Tech via phone. I was advised that my location was outside of their service area. They didn't even mention refunding my money. When I asked about the money I had already paid, I was advised that it would take 4 to 6 weeks before a check could be sent out to me, or 7 to 14 days by PayPal. I requested the PayPal method of reimbursement. As of date, I have not received my money. Why would you accept a job, take the money, then say you do not service the area. I ended up paying another company to mount my television, while I continue to wait on my refund. This service (or lack of service) is terrible; I would not recommend Hello Tech to anyone.

Mr. Wesley was polite, to the point and honest. Thank you for a great business transaction!read more

I called DR Computer repair to update my laptop he said he updated it but I still can not use it. I…read morepaid him $75 bucks to update it. but it's still not working. I call him and I told him I can't get on the internet or youtube. He told me in so many words there is nothing more he could do for me.i will not recommend him to anyone.iam unhappy and unsatisfied with his service

recently had issues with my computer used for gaming. brought it in and they diagnosed the problem…read moreand was able to to order parts and replace them within the week. Not sure if it was a different staff from the other bad reviews here but I personally had no issues.

I took in my laptop because the keyboard was locked. I thought it was probably something simple…read morelike pushing certain keys at the same time that I just didn't know about. The person I talked to said that was probably true and they would call me that afternoon. When i dropped it off i powered it on and showed her that i could use the on screen keyboard just not the physical one. 2 weeks later i had heard nothing so i called and was told they had ordered a part because it would not power on at all. Confusing because it had never had that problem before. I went there with my power cord and checked it and it would not come on. They assured me that they tracked the part to Atlanta and it would be here tomorrow. 2 more weeks they called and said i could pick it up. Got there to find it was not fixed and still would not power on. Yet they charged me 50 dollars on my credit card. When i sent it back to where i bought it they said someone had fried it and to never use them again. Not to mention how rude the guy was about giving no explanation and shrugging his shoulders and walking away.

My business has been working with Shaw for years and they always give top quality service. Their…read moretechs are always professional and friendly. If they can't take care of your problem remotely then they're happy to meet in person.

Wilson Shaw understands the current needs of its customers and is proactive in helping them reach…read moretheir technology goals. They are excellent at evaluating your current systems and offering options for enhancements and improvement. They are focus on increasing our productivity and reducing our costs. I would highly recommend them to do the same for your company.

I went to this shop to ask about a new cell phone battery, and also to get the SIM card slide to…read moreopen on my Mom's phone, because it was stuck. The person at the front desk used a tool to open the SIM card slide, and it worked. He told me he didn't think the cell phone needed a battery, but to come back if it started running down faster. He was such a kind person and wouldn't let me pay him for the service that he did give. I will definitely be returning to this place for my cell phone needs. They also have a dish of mini chocolates, on the counter, so I grabbed me a snickers. Lol.

Had a problem with my laptop. They assessed the problem and made recommendations for me to try on…read moremy own to resolve the issue. I followed the recommendations and it resolved my issue.