My business has been working with Shaw for years and they always give top quality service. Their…read moretechs are always professional and friendly. If they can't take care of your problem remotely then they're happy to meet in person.

Wilson Shaw understands the current needs of its customers and is proactive in helping them reach…read moretheir technology goals. They are excellent at evaluating your current systems and offering options for enhancements and improvement. They are focus on increasing our productivity and reducing our costs. I would highly recommend them to do the same for your company.

Excellent, timely, affordable service repair. I recently took my cell phone in to be repaired and I…read moream very pleased with the service and the friendly, courteous staff. I highly recommend Hy Tech Solutions for your phone or computer repair needs. C.Paulk

From the owner: Does your PC freeze up, crash, or run extremely slow? Has your Internet come to a crawl or do you…read moreconstantly get bombarded by error messages? We can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we'll get to the root of your problem and advise you on the best possible solution.

FYI - 5 stars for Shane; HelloTech as an Installation Subcontractor for Rachio about a 2 (advertise…read morenext day service - unable to meet my schedule; took them 2 days to find a Rachio installer tech - must confess, it was my understanding that the Rachio Installation Techs were HelloTech employees - appears HelloTech subcontracts out the work. Shane from JC Smart Homes Installation (apparently a subcontractor to HelloTech) was professional, personal, knowledgeable of the product, and of the job. Removal of old controller and installation of Rachio 3 a bit more complicated than first appeared; installer of old controller did a very professional job, and so its removal and power to new unit took a bit more work, including realigning the Rachio 3 to meet the power and zone valve wiring of the old conduit (not nearly as simple as the diagrams and videos would have one believe - certainly reinforced my decision to hire a pro); BUT, nevertheless, Shane completed a very professional-looking installation (including caulking the Rachio "waterproof enclosure" as an additional safety precaution (a welcome finishing touch)); setup the fairly simple initial Rachio zones and watering schedule and tested the controller and cellphone for operation; offered to help finalize the schedules but I declined (being retired and somewhat of a computer nerd, provides another "toy" to play with). Very satisfied with the installation by Shane; while the initial setup was fairly simple (thks to Shane), time will tell how "simple" it is for me. At my request, Shane did leave a number to contact him if I needed any further assistance in setting up the Rachio 3 and/or schedules.

I purchased a TV from Walmart. On Walmart website, there is an option to select…read moremounting/installation service for $79, which is paid at the time of purchase. So, I purchased the service and was sent confirmation that a Hello Tech would make contact with me to schedule the install. On September 24, 2024, I received the email requesting that I select the date and time to install. I selected the evening of September 24, 2024, from 6pm to 8pm. Approximately two hours later the appointment was cancelled with no explanation. Because Walmart site indicates no refund on mounting services, I made contact with Hello Tech via phone. I was advised that my location was outside of their service area. They didn't even mention refunding my money. When I asked about the money I had already paid, I was advised that it would take 4 to 6 weeks before a check could be sent out to me, or 7 to 14 days by PayPal. I requested the PayPal method of reimbursement. As of date, I have not received my money. Why would you accept a job, take the money, then say you do not service the area. I ended up paying another company to mount my television, while I continue to wait on my refund. This service (or lack of service) is terrible; I would not recommend Hello Tech to anyone.

Mr. Wesley was polite, to the point and honest. Thank you for a great business transaction!read more

I called DR Computer repair to update my laptop he said he updated it but I still can not use it. I…read morepaid him $75 bucks to update it. but it's still not working. I call him and I told him I can't get on the internet or youtube. He told me in so many words there is nothing more he could do for me.i will not recommend him to anyone.iam unhappy and unsatisfied with his service

You love the way it smells when you get there. I recommend that you try it. What place to eat and…read moreenjoy yourself Great products

Best shop in the great state Alabama! Walked in and was greeted by the staff which was extra…read morefriendly and knowledgeable. They answered all my questions with patience as I'm not the most tech savvy. While repairing my iphone screen they mentioned my battery was swollen a bit so they gave me a discount on a battery replacement too! I was in and out in 30th minutes. Highly recommend!

I went in to get my sim card which was inserted wrong and got stuck, removed. They told me it would…read morebe $45 IF they got it out. They proceeded to take my phone into the back and came out 25 minutes later saying there was nothing they could it and that it was stuck. I then went to T-Mobile where they got it out for me for free and truly were concerned with my situation. Simply Mac does not care about anything other than money and I have tried to support this business but I will not be returning. A majority of the staff is friendly and the owner (I assume) is professional, yet nonchalant and unfriendly. Save yourself some time and look into alternative shops before you decide to come here.

THIS PLACE SUCKS!!!!!!!!!…read more I took my laptop here for a battery replacement and they didn't have the part. Fine. I was told they would order it and to come back in a week. I asked if I should leave my laptop with them while we wait and I was instructed not to do so. Fine. I come back in a week, I'm told the manager who orders parts was on vacation last week and just returned on Tuesday, and that I would have to wait another week. Fine. I wait another week. I call just to be told that not only will it be another week, but that things would've been Expedited had I left my laptop at the store. THEY HAVE NO ACTUAL CLUE ON WHEN THE PART WILL ARRIVE. So why do they keep quoting a 'week'????? Poor customer service. Don't waist your time here.