Cancel

Open app

Search

Huston-Depue Laboratories Inc

5.0 (1 review)

Huston-Depue Laboratories Inc Photos

You might also consider

More like Huston-Depue Laboratories Inc

Recommended Reviews - Huston-Depue Laboratories Inc

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Huston-Depue Laboratories Inc

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

DLO Edmond Marketplace Patient Service Center

DLO Edmond Marketplace Patient Service Center

2.3(10 reviews)
1.3 mi

We waited over an hour. Someone took my husband's name off the check in list but never called him…read moreback. After they took 3 or 4 people back that came in AFTER we arrived, my husband asked the lab tech to check why he wasn't called back yet. She said she'd check. Two more people were taken back before they finally called back. No explanation or apology for why he was missed. Customer service is terrible!

I rarely leave reviews, but after this experience, I feel obligated to warn others…read more I scheduled back-to-back appointments for my husband and myself at this lab. Despite having an earlier appointment, I watched as my husband--and three other patients--were taken back before me. One of those patients even gave my name at check-in, and shockingly, the lab tech didn't verify her identity or check the lab order before calling her back. When I asked what was happening, the tech admitted the mistake but didn't apologize or attempt to fix it promptly. I waited an hour and a half before even being addressed, only to be incorrectly told that the lab didn't carry a test my doctor had specifically ordered. I called my provider myself--turns out the lab DID have the test all along. The lack of communication and accountability was staggering. As if that wasn't enough, while waiting to be seen again, I was verbally attacked and threatened by another patient in the waiting area. This outburst was loud, aggressive, and intimidating enough that my husband had to return from his car to de-escalate the situation. The staff? They said nothing. Did nothing. Not a word--not to the woman who was screaming at me, and certainly not to us. This experience was unprofessional, negligent, and frankly, unsafe. I will never return to this location. I'd rather drive hours out of my way than be subjected to this kind of chaos and disrespect again. Do better.

Photos
DLO Edmond Marketplace Patient Service Center

See all

Huston-Depue Laboratories Inc - diagnosticservices - Updated May 2026

Loading...
Loading...
Loading...