I totally disagree what people said. I brought my car here for a repair, and Justin and his co workers greeted me warmly. My car was scratched by AAA's client and I had hard time reaching my adjuster. Justin provided solution by calling the other adjuster for me and so we were able to move on. I didn't know if I could get a rental car as well in the mean time. Justin immediately asked adjuster for the claim and requested a car reservation on the spot. Luckily, they already had a claim so I was able to get it today! Justin is very professional in going over next steps and addressed any of my concerns. Highly recommend this place! Ps: People need to understand, this is NOT a fast food restaurant! You cannot get your car within a day! Give them a break and be reasonable ! As long as you are being reasonable you will get the service you deserve! read more

Went here for a front bumper replacement and slight light re-alignment after a small accident. They replaced the bumper within a week (although with auto services I don't really mind the length as long as the repairs are done competently/correctly - more on that below) and matched the colors correctly, made it look like it was brand new, etc. The guy who dealt with me was super courteous and nice, he helped me find a rental car in the time being as well. One thing they didn't do, which is why I take one star off, is that before installing the bumper they didn't bother to re-align the light, so now one light shines lower than the other very noticeably. Additionally, there were 10 extra miles added to my odometer, which I feel (pardon me if I'm wrong) is a little extensive for a bumper replacement - why would you need to test the drivability for that UNLESS you're doubting yourself that you connected the thing securely? Plus, being a single woman and hearing a lot of warnings of auto services taking advantage, financially and/or otherwise, of women who come in alone, plus experiencing similar situations myself, I was a little suspicious but I suppose since it all turned out alright I shouldn't complain. read more

We took our 2019 truck to get fixed for some scratches . It came out with more then it went in with . They do not take care of customers viechles . Very disappointed.. we didnt want to keep it there any longer . The guy acted like it was already there. When we did a walk around befor dropping it off the first day with the guy. We take care of our truck it's really expensive and we know it was not there. read more

My accord was hit while I was at my wedding rehearsal. It was the absolutely last thing i needed to deal with! Berkeley Auto took care of the entire disaster, they called a tow truck to have my car towed too! I got my car back in no time & My car looks better than ever! They even detailed my car! It was sparkling clean when i got it back! Will definitely recommend! read more

Highly recommend Berkeley Auto Body. I have been bringing my cars here for years and my inlaws have been for decades. Honest, great work, great service, great people. read more

Would give it zero stars if I could. I just called to inquire about requesting a quote by sending pictures via email. I understand that some places cannot properly provide a quote from a picture and that you "must" bring your car in. However, other places that I've called happily provided me a rough estimate upon request. I wanted a quote on a damaged rear bumper that needed paint repair and even asked about how much these services usually cost since they're a body shop and chances are they've done work like this before. When asked about this service, the person who answered the phone responded "it's like having a headache and asking what may be wrong with me?" Um, excuse you, there are many things to account for to answer that question and there is no need to be a complete jerk about it. The person who picked up the phone call was rude and demeaning. They also hung up the phone after I asked about the bumper repair, which is unprofessional. Will not ever take my business here. read more

I've dealt with them two times recently - the first, I rear ended someone in my Toyota Tacoma and got a very quick estimate for my insurance (AAA) for minor repair. I will definitely be bringing it back to them to perform the repairs. I brought it in on a Wednesday and had the estimate by Thursday morning. Second, the under panel on my Honda Fit came loose on a Sunday night. I brought it in here without an appointment on Monday, and they were great to work with, again. They immediately got on the phone to get the new part ordered. When I told them I needed it fixed as quick as possible (road trip starting on Friday), they were completely understanding and had my car fixed by Wednesday afternoon. Overall, they were flexible and happy to take care of me, gave me straight answers to my questions, and got the work done in a timely and efficient manner. read more

I found it strange that 3.5 years after I gave my review I get a response and also a "funny " reaction to my comments from the same person I made comments about Just proves my review was correct. As far as my truck, I have to slam the door for it to shut since they were so rushed to finish the job and not to get it right before they knew I was moving. I don't find anything funny about this Justin. read more

We really enjoyed the speed and courtesy of Justin and his team. We highly recommend using them.

I came here and had some pictures taken of the damage on my car and Justin told me I would be hearing back from the shop in a couple of days. I heard back and the estimate was much lower than I was expecting. I was pleasantly surprised and we scheduled a day for me to bring my car in. I was told it would take no more than ten minutes for them to fix my car. I brought my car in and waited in the lobby. The person working on my car (I didn't get his name) comes inside and asks me if I wanted my mirror put back on or my car fixed. I was very confused as I was under the impression my car would be getting fixed in addition to the mirror being put back on. He explained that he could put the mirror back on my car but my car wouldn't be entirely fixed and the paint would peel over time. None of this was factored into the estimate Justin gave me through email. Another person who worked there chimed in that I would need to reopen my claim with insurance, leave my car there and get a rental car. I had to be at work so this wasn't an option and none of this was explained to me ahead of time. There was no accountability for the misinformation given to me. And I will not be back. read more

Terrible service, please go anywhere else. I called this place to try and set up an appointment for an initial estimate, and I was then asked what insurance would be covering this, I explained that I just simply needed and initial estimate as an out of pocket repair, the individual over the phone told me I NEEDED an insurance company just to an an estimate. First of all an insurance does not need to agree to pay anything in order for me to get an initial estimate, I legally can go in anywhere to receive an initial repair and state it will be out of pocket, I got so sick of all the "buts" that I decided to not even go through with setting up the appointment. Please if you're shop is busy with cars and you can't take more work simply say that, rather than making up bs and make customer jump through hoop. Plenty of better body shops in the area, TAKE YOUR BUSINESS ELSEWHERE. read more

Rude phone demeanor "you have to bring the car down, nothing over the phone." Yeah, I get how it works, I just wanted to know if it was going to be worth my time to come in given that autobody rates vary wildly. Guess it's not worth my time then. read more

I had portions of my car repainted as the clearcoat was beginning to fail. Berkeley autobody did an excellent job. The staff was very friendly and attentive. I had a couple of issues that were very minor and they took care of them immediately and professionally to my satisfaction. I would highly recommend Berkeley autobody. read more

Let me start out by saying I didn't get my body work done here because... A) They wanted me to pay $1,800 cash or up to $2,500 check/credit for something I got quotes for under $500! B) They tried to up-sale a new bumper for a freakin mirror that just needed to be re-attached. NO cheaper options were even looked into! (i.e. replacing it with a used door even) C) The experience was much like what I would expect from used car salesmen read more

Bill has a ton of integrity. The first time I brought my car to Berkeley Auto Body, I showed him an insurance appraisal of the cost for a repair after I'd been rear-ended by another car at a stoplight. He told me it was a good appraisal, but recommended I not bother with the repair, as it was cosmetic and my car is old. He reminded me that given the car's age I'd be needing the money for mechanical repairs. When I pressed on, inquiring about safety, he took a close look and assured me the integrity of the car / safety had not been affected. No charge. I appreciated his honesty, so of course when the car was hit AGAIN . . . This time it was mangled with the fender smashed, the door smashed, a banged-up bumper, and the turn signal hanging there like its eyeball had popped out. It had been a few years, and I'd learned the truth of the mechanical repairs that Bill had foretold, so I was not looking to have the car's aesthetics brought up to like-new standards. As a grad student with an old car, my goal was to simply minimize the number of times I get pulled over for driving-while-poor when passing through places like Piedmont. I can't do mangled, but it makes no sense to treat this car like a new Mercedes either. Bill totally got it. He explained what needed to be done and what wasn't absolutely necessary. He explained what it would look like afterward, which sounded fine to me, and he quoted me what I believe was a very fair price to do it. Bill also noticed that the headlights were an opaque yellow color from age and offered to buff the haze off from them as a courtesy. In the end the car looked much better than I had expected. The paint on the replaced fender matched the rest of the car perfectly. I could see no evidence that anything had happened to the door. Additionally, the license plate that had been bent way forward off from its cracked holder was now flat and firmly secured, and the headlights were clear as glass. Some other details: The crew at Berkeley Auto Body is super friendly and helpful. The shop front is not posh by any stretch, but I didn't mind hanging out there at all. The guys were really fun to b.s. with; they all learned my name right away; and I felt totally at home there. By the way, the only reason I had to spend any time there was that Hertz takes FOREVER to come and pick you up if you get a rental car. So once the guys had gotten things squared away with my car, Robert just went ahead and drove me to Hertz. In fact, I had such a decent experience I was left waiting for the other shoe to drop, as in, "Okay, what did I miss? What's going to go wrong here?" Ergo, when I turned on my headlights a few hours after I'd picked up my car from Berkeley Auto Body and my whole dash went dark, I thought, "Crap! The other shoe!" As it turned out, an annoying feature on my car had parlayed my disbelief into a self-fulfilling prophecy. Unaware, I called Berkeley Auto Body the next day about my dark dash, and Justin told me to bring the car back. When I got there (an hour after I said I would), Dan spotted me parking and ran out to meet me. He had heard what I told Justin and started explaining, even before he reached the car, that there is a dimmer dial on the dash . . . which totally rang a bell. The same thing had happened to me years ago after I'd had the car cleaned. It all came back to me. Somehow at that time I'd managed to figure it out myself. This time, however, Dan stood there patiently explaining and demonstrating the concept of the dash light dimmer dial to me (it must have gotten spun when they cleaned the car for me). When Bill saw me there he came over and shared a few similar stories of customers being outwitted by trickster car features in an attempt to make me feel less foolish. It's not often you find places like this anymore. The level of respect they pay their customers here conveys to me that Bill really cares about his shop's reputation and its standing with people in the community. It feels like a small-town shop where everybody knows everybody. In some ways Berkeley can be that kind of a place. There are certain characters everyone knows of who, for better or for worse, never seem to change. It's for better in this case. This is a place I count on for old-fashioned friendly, good-natured customer service and integrity. I hope they'll stick around and see me through my next few cars. I wouldn't hesitate to bring a smashed up new Mercedes here in another few years after they made my student car look as good as they did. read more

I came in to get some front parts replaced (splash shield, fender liner, nothing much visible, not painted or otherwise expensive). Was asking for a quote. Guy looked at my car but missed to detect some of the things that were actually missing (I cut them loose after a minor accident). Still gave me a number of what the repair would cost. I got the matching parts, after some research on the web, from amazon and ebay and did the work myself (aprox. 1 hour and I know nothing about cars or car parts -while he said it would take the staff 2.75 hours) for 22% of the price he asked for. I saved over $300 by not going here. Nothing more to say. Not coming "back". read more

After an accident I was referred to have my car taken care of at Berkeley Auto Body and the people there were really nice and helpful. I felt confident that the car would be well taken care of. They had car for 12 days and needed to repair the drivers door after I had been T-boned. The damage was not horrible, thankfully. The door would not open and to look at it, it was mostly cosmetic damage. When I picked up my car it had been washed and vacuumed which was great! But when I drove on the highway and saw sky out of the top of my door, I was not very excited. I took the car back and they said they could bend the top of the door back if I could "hang out around the area for 4 hours". That was not an option in my day so I said I would bring it back the next day and pack my bike so I could ride home (too much work at the shop and not enough staff to offer a ride home). So that's what I did. 5 hours later I had a friend drop me off since they had yet to call and let me know it was ready. No one came to talk to me about the door or what they had done with it. They gave me my key and I left. Now the door works properly (why would they not look at the whole door to begin with when the bottom was damaged?) but now it makes terrible noises when I turn right. I don't know what else is wrong with it but I certainly don't want to go back to them to figure it out! 2 weeks later I got a parking ticket in the mail from when my car was at their shop. I called to let them know and they said they'd pay it right away. Great! Until they didn't. Now I've gotten a 2nd notice that the ticket has not been paid and has doubled in price. I called today to let them know... again. They didn't have the time to take care of my car the first time they had it for 12 days and inconvenienced me again for another day and it still goes on. What I thought was going to turn out to be a great experience has certainly left a very bitter taste in my mouth for the quality, care and customer service they provided me. read more

The crew at Berkeley Auto Body are hands down one of the best body shops I've dealt with. I have an awesome newish Mustang that is an unfortunate target of getting driven into while it is parked, regardless of where it is parked. These guys have fixed it at least 3 of the 8 times since I have owned it and the quality of workmanship is by far, better than any other shop I've dealt with. Each time I think, that's it, I'm going to get something else but when I get the car back it looks so good I fall in love with it again! They detail it before you get it back! I've dealt with both of the guys in the office but with the most recent incident I dealt with Sean. Sean is kind of a bad ass looking dude in a good way and his voice is equally pretty darned (don't mess with this guy). This is however not the type of guy that he is. During the recent incident I was dealing with a pretty difficult claim organization and getting incorrect estimates, no response (see review of Sedwick claims management) and had become extremely frustrated. When I finally brought the car in to Berkeley Auto Body I asked Sean "how good are you at being an ass?" Sean replied, well, you can ask my ex wife! I replied, good, you're going to need that quality when dealing with this claim group! The car was a few days late waiting on parts but Sean was successful getting the additional funds needed for the repair and was nothing but polite and professional each time I spoke with him. Thanks guys! read more

This shop did not inspire confidence. A simple fix needed 3+ visits over a week and a half. I had a window broken in my car. AAA recommended using Berkeley Autobody. Ok. Day One: I call someone at the shop and they say it is imperative I bring in my car same day so they can do the quote. I usually get home right at 5, which is inconveniently when they close, so I told them that I could take an hour of sick leave from work and maybe just maybe come in at 4 to do the quote. When I arrive, as agreed, at 4 pm; someone at the front desk listens patiently as I describe the break in, I do a Vanna White show and tell of the damage. They nod, and tell me, "WELLLLL, we close in an hour, so there's really nothing we can do today. Come back tomorrow, we'll take care of you." No quote? No repair? Later you say? Ok. Day Two: My husband takes time off work to drop off the car right as the shop opens, at 9am. Bikes to work. Awesome. 4:45 pm (15 minutes before the shop closes) They call husband to tell him that the window part they need needs to be shipped from the East Coast and will take a week to arrive. Come pick up car. Not awesome. Why on earth did they need to hold the car for over seven and a half hours to inform us they didn't have the part? Also, what could we do in a fifteen minute window to pick up the car before they close? Day Three (a week later when part comes in): Repair completed. Awesome. Get car back with shiny new window. Awesome. Day Four: Find out that door handle is no longer operational, probably related to fixing window. Have to go back. Crap. read more

Very easy to deal with. They do great work, respond quickly to questions, take care of dealing with insurance and are friendly and honest. Highly recommended. read more

After I read the business on Yelp, I took my car there for an estimate. I was hurried, so a guy took information on me and took several pictures on the damage of my car and told me that he would call me later for the estimate. I waited for the day and next day and next, nobody from the shop called me. What a waist of my time. I think they are only interested on a big job. read more

In a word? Awesome. Seriously. I have really lucked out in terms of getting the best possible care for my car in my fair city of Berkeley. All that talk about women always getting screwed over when it comes to fixing their cars is some big fairy tale to me. Between Berkeley Auto Body and Berkeley Mini-Car (both on San Pablo less than a mile apart!), I'm in car care HEAVEN!!! Firstly, I'd like to thank my fellow Yelpers (Yelpsters?) for leading me to both of these businesses. So much grief I have been saved. Thank you, thank you, thank you. Now, back to Berkeley Auto Body. Everything everyone said is true! It is such a laid back, friendly, and straight-forward shop. Bill is such a nice guy! We chatted about the Bart shooting and aftermath, our kids, and, of course, cars. It was like having a conversation with a friend or co-worker, very natural and pleasant. Yeah, pleasant. That's a really good word for my experience with Berkeley Auto Body. I had about $1300 worth of damage to my front left bumper and headlight from a lame-o parking maneuver on my part. When Bill saw my face and heard me groan at the estimate, he told me we could see what we could do. He asked me good questions like how much did I care about aesthetics and explained every little detail of the original estimate and how important it was or wasn't in terms of safety and appearance. Since I can give dos mierdas about aesthetics when it comes to my car, I told him I just wanted to be street legal and not get a fix-it ticket. So, after some tweaking, my estimate became $331.42. Yup. Can you believe it? And to be clear, because this is an important point, I didn't have to drag this out of him. He wasn't going to try to get me to pay $1300 without presenting the option of whittling it down to something more manageable before I had to ask. He has this really cool computer program with diagrams of your make and model. You could explode it out (not sure if that is the correct term?) and see piece by piece how your car is put together and what pieces needed to be replaced or not. It was really neat. It also gave you market and after-market (I think that's what the term was) prices of each piece. He got on the phone right then and there and ordered the parts for me once I gave him the go-ahead. He was on it like white on rice! I got my estimate on Friday, brought my car in on Monday, and it was ready on Tuesday. $331. That's it. It's fun to visit them, too. They're all so funny and friendly and nice. I'm am so stoked I have found "my" auto body shop on the first try and have to look no further should I need body work. I saved the best part for last. My front license plate was hanging by a bolt and looked hella hoopty. I had brought it to my other place and they said it would cost $85 to fix because of some part they needed so I blew it off (like I said, aesthetics? meh). When I got my car back from Bill, it was firmly in place and I wasn't charged a dime. THAT'S what I'm talking about! And as much as I said aesthetics didn't matter, my car looked GREAT! Thanks, Bill and crew! You guys really truly deserve each and every accolade on this page. I can't tell you how much I appreciate the ease you made this experience on both my wallet and schedule. Rock onward! read more

Going to Berkeley Auto Body is like going to your cool uncle to have your car fixed. You walk in and before even talking to your uncle, your aunt stops you and gives you cookies for breakfast. You don't mind waiting around and chatting because this place just feels homey. The service is that relaxed and yes these are people you can trust. The front office recently got a mid 70s makeover because AAA said the office looked like "Sh*t." Yup that's a direct quote from Mr. Bill himself. They also got a new water cooler because I told them theirs was broken. The year old Enquirers, Cosmopolitans, and UsWeeklys were also recycled so there is no trashy reading material lying around. Clutter good bye, if only they would replace all the award frames so that they would be unified, this place would be elevated to dapper status. But the current conditions will do for the next 10 years if my suspicions are correct. I've had my car worked on twice here. The first time my car was in the shop for well over a month, the second time it was in and out in three days. They are very thorough here and work closely with your insurance company to let them know all the damages and progress of your vechicle. They take extensive digital pictures of the body work being done and will even show you and walk you through the process upon request. Berkeley Auto Body also has a working relationship with Midas next door, so if you need your brakes worked on they will take care of you. Berkeley Auto Body knows their customers, are honest people, and will even give you helpful advice. They know their cars and will take care of yours. read more

Best auto body shop in the East Bay and highly recommend if you need any work done on your car. I have used Berkeley Autobody twice in my 6 years living in Berkeley and they are amazing! Foreign or domestic, insurance or none, they do a fantastic job and they do it right. I've used them for both insurance and non-insurance work. The first time was to repair major damage that the other driver paid for out of pocket and the quality was excellent. The guy i talked to even gave me two options of repair based on cost, as opposed to going to the most expensive one like others might do. Of course, since the accident was the OTHER guy's fault and he was going to pay for it, i went for the more expensive option. That way he'll learn :p The second time i used them was to repair after a fender bender with insurance footing the bill this time. While my insurance company told them they would only pay for a refurbished bumper, Berkeley Autobody was like, "that's dumb", and they got a brand new bumper and installed it at no extra cost. You have to love the kind of quality service they provide. They care more about doing a good job the first time than just taking your money and getting out the door. Sure, you may have to wait an extra day to get your car back than normal, but better to do it right than do it fast. read more

Well, with the economy tanking my car needs to live for another 100,000 miles and that means fixing the exterior stuff as well as the insides. Bill was a little flustered when I called -- employees out sick and on vacation leaving him shorthanded. I'm paying for my own replacement mirror straight up, no insurance, and after a little bit BIll was willing to give me an estimate over the phone that was lower than anywhere else I contacted. The week my parts came in they called me to let me know and had the repair done in an hour. Good honest work. read more

OK, so I normally do not write any Yelp reviews because well...I'm just plain lazy. But for Berkeley Autobody- these guys did such a stellar job with my auotobody work that I just have to get off my lazy ass and write up a review! I took my vehicle in after someone hit my bumper in a parking lot while I was at work. Just a little scuffing and a small dent in the left rear of my bumper. The person who hit my car was nice enough to leave a note with her information (Phew!! Thank goodness for karma!). Her insurance company recommended Berkeley Autobody. So when I brought my car in, they thoroughly explained what needed to be done and how long it would take to fix the damages. I had another dent on the front right hand side of my fender from another hit and run, but I could not afford to get those damages fixed. They gave me an estimate of how much it would cost if I choose to fix the fender in the future. I opted out. So, fast forward, after one week I received a phone call that my car was ready to pick up. Also, I must ad, they kept me informed though each phase of the process. When I went in to pick up my vehicle they went ahead and fixed my right side fender-FREE OF CHARGE!!! I couldn't believe my eyes!! My car looked fantastic! I cannot thank Dan and his crew enough for the stellar job they did on my car! I will definitely be back to fix up some minor scratches on my vehicle in the future. So, if you're looking for an honest auto-body shop that goes above and beyond to give you the best service, Berkeley Autobody is the BEST place to take your vehicle. Kudos guys!! read more

My car was in an accident and nearly totaled--brand new (200 miles on it) car. The appraisal was so close that the insurance company had to reappraise. Still the quote was too close to the total mark. BAB "redid" their quote with after-market parts, even when I had specifically told them NOT to. My insurance company caught it, and because they are fabulous to work with (read their reviews-Amica is the name of the insurance company) they said they were totaling it. The car has been there for 5 weeks--no joking! If I find out I have parking tickets I will be livid--after reading these bad reviews it looks like I'm lucky that they didn't fix it. read more

They did a really great job fixing my car, worked with me through ALL of my insurance issues, and even went the extra mile by painting parts that weren't even covered under my insurance for free. Clay explained every part of the process for me which was amazing since I really didn't know how things worked! I'll definitely be back here for any future body work (which I hope I don't have to do... but let's be real -- I live in a college town). read more

I stupidly scraped my car on a post when I was parking it, causing a huge scuff mark on my door as well as a dent. The dent was not noticeable really but the scuff mark was. I knew I had a $500 deductible with my insurance but did not want to make my premium more. I decided to hit up Yelp and found this place and found that it was relatively close to where I live. I took it in yesterday for an estimate. I told them I just really wanted to fix it cosmetically so it would look good again, No need to replace the whole panel for the dent, etc. They agreed to help me out for a very low price. They were super friendly and agreed to take it in this morning. They delivered it today at both the price and the time promised and the job they did was excellent. Unless you look super close, you could never tell it was previously damaged. read more

Someone smashed into the back end of my parked car in the Berkeley Hills--it didn't look that bad, but I suspected it was worse than I could see. Luckily, the driver did the right thing and left their information. When the insurance company gave me trouble, Robert took over and negotiated all of the issues directly with the insurer, but always keeping me in the loop. As soon as the insurance approved the repairs, Berkeley Auto Body zoomed into action, and I had my car (whose damage was, as predicted, more extensive than was visible) in a few days. Robert was communicative, honest, and extremely helpful through some painful moments with the other driver's insurer. The back end of my car looks like new, and they even cleaned vacuumed the trunk for me. If ever I'm unfortunate enough to need auto body repair, I'll definitely come back. read more

The best and most honest auto body shop around! After my third GREAT experience at Berkeley Auto Body I felt like I needed to let the community know that in all of my years dealing with auto body repair shops I've never had to pleasure of working with such consummate professionals as Bill and Casey at Berkeley Auto Body. Not only does this shop perform excellent work by restoring your vehicle to like new condition, the owners' approach to the customer is one that reflects true integrity and honesty. Importantly, they always seem to go the the extra mile to accommodate unique situations. You'll find Berkeley Auto Body to be very fair and quite aggressive with respect to pricing, yet never to the extent that the quality of the work might be compromised. They've got some genuine artisans working there who obviously take great pride in their work, and the results show. Basically, if you live within 5-10 miles of the shop, there's really no need to shop around. You'll be very satisfied. Thank you Bill and Casey! read more

Best auto body place so far! My 2014 Mercedes had gotten rear ended and they brought my car back as if nothing ever happened.

I have had two of my vehicles repaired here and they are professional in their customer service and their work. They have also been a good mediator between myself and other people's insurance companies. The staff is knowledgeable and have helped me out in several ways related to my vehicle body repairs. read more

I have used Berkeley Auto Body to repair damages on my car for more than seven years. The service they provide has always been prompt, polite and effective. They have always been willing to accommodate a client's needs for delivery and pick up of their vehicle within most reasonable limits. I highly recommend their services. read more

Terrible, unprofessional, over priced, dishonest and unreliable service. Do not go here!!

A solid, reliable choice for MINI Cooper body work in the East Bay. Dealing with Dan was a pleasure, even though I'll admit I raised an eyebrow at his offer of a cash discount -- not cash or check, mind you, but actual cash, $100 bills. Seems a touch shady. And their office could charitably be described as "cluttered." Plus, I have to be honest, when I got my car back I immediately noticed two problems that required me going back to the shop the next day. So why is this still a 4-star review? Because not only did Dan apologize for the problem and fix it immediately, he gave me a new part free rather than reuse the original part that had been improperly installed. And he took $100 off his original estimate when his technician realized the repair would be easier than expected. And they offered me a ride to the BART station. Just bring cash. And don't expect a clean office. read more

I'll never take my car anywhere else. Brought my car here for some body work earlier this year. Dan and the others were professional and friendly. They took care of all the insurance details, talked me through the entire process, drove me over to pick up my rental, and pretty much called me a few days later to let me know my car was ready. My car looked like the day I drove it off the lot. A day after I dropped it off, I called to see if they could change my windshield since I had been meaning to change it for years and had never gotten to it. They immediately said yes, dealt with my insurance, and told me what my share would be. A couple months later, I took it in for their complimentary 30-day polish where they polished and detailed it. Frickin fantastic! I feel very lucky to have found this place. read more

Granted that this is my first (and only) experience dealing with body repairs to my car - I had a great experience with Berkeley Autobody. The service was good, they communicate well, followed up with me, and gave me a reasonable quote (I think). I didn't go through my insurance company, so the rate was negotiated. I feel like I always have the lower hand when I'm in negotiation situations, but I felt like the price was fair. The car looks great - it's not 100% perfect (the exact seam of the fender is not perfectly smooth), but I think it's as good as it's going to get. The paint job was good and they guarantee their work for the lifetime of the car. I'm not sure what that really means though. I would go back and recommend them. At least go get a quote. Good luck! read more

I recently brought in my Huyndai to Berkeley Auto Body for a second opinion on some bumper damage and, needless to say, did not need a third one. Casey Jr. and the other staff were so professional, genuine, and knowledgeable. If you are looking for a repair shop with staff you can trust and a culture that's truly based around customer service - go there! Case in point: At the first auto body shop I went to, I was told my only option was to replace the bumper for $1,000. At Berkeley Auto Body, it was fixed in under 5 minutes. read more

So having to write 2 reviews for an autobody shop doesn't mean I'm a bad driver! This time it wasn't my fault! In fact, I wasn't even in my car. Someone hit my car while it was parked, and did not leave a note. Apparently hit and runs are not covered under comprehensive, and under collision, which I do not have coverage for since I have an older car. Needing a repair since the tire was rubbing on the body, I came to Berkeley Autobody since they gave me the lowest quote to repair without insurance. Dan seemed willing to work with me to get a low price, which helped. I was happy with their work, and Dan even fixed my keys, which had a broken button. The only real reason I didn't give a full 5 stars was that I just didn't feel the same hospitality that everyone else mentions in their reviews. read more