I am happy I decided to have my BMW repaired at Sunwise BMW. Inn Roe, went above and beyond to make my experience as smooth as possible. Inn Roe listened and arranged everything for me including dealing with my insurance. Inn Roe went on vacation while my car was still in the shop. My vehicle was handed over to Jhonny, who came through for the win. read more

I was referred to the BMW Collision Center in Berkeley by a dealership and I couldn't be happier with both the customer service and the quality of work I received. I had extensive damage on a new model that I knew would take a while to fix but Inn Roe was extremely responsive, accommodating, and professional throughout. The work (lighting, sensors, door mechanics all in addition to paint/finish) was delivered on time and done remarkably well. I would highly reccommend. read more

Jhonny has been my go-to service writer since around 2017-2018. He's helped my household handle over $100k worth of collision claims, and the process has always been smooth. As a fellow car enthusiast, he gets it and keeps everything straightforward with clear communication and a super friendly attitude. Always easy to work with and someone I trust with my cars. Weatherford Collision is blessed to have someone like Jhonny on their team! read more

The sales department as well as the service department are attentive, efficient and knowledgeable. Extremely helpful in purchasing my automobile at the end of the lease. Highly recommend!!! read more

Three new BMWs purchased and maintained at Weatherford. I have tried others but will go out of my way to get to Berkeley because their service is excellent and honest. read more

had to return once to correct improper reassembly of the door; still not done right and have to come back again. I was told that they would need to take apart the other door to see how to put together the affected one. hmmm - should they know already? read more

I had Jhonni K. as my advisor both times dude really has hella knowledge and experience dealing with insurance companies guilded me in the right direction through the whole process besides from the initial conversations with my claim handlers literally didnt even have to do or say anything he took care of everything their a little pricey but the comfort in knowing I'm in good hands was worth it if you own a BMW you know they're complex machines having it repaired at a certified collision center will spare you your mental health -Hieu Bui read more

Wow they charged my insurance a lot for a bumper cover damage repair. It looks great tho.

I had excellent customer service from start to finish for the repairs of my BMW. I am very impressed with the quality of service. My car looks new. The Weatherford Team did a fantastic job of repairing the damages. My advisor, Inn Roe Lee, was outstanding. He communicated with my insurance company and me throughout the repair process. Inn Roe's professionalism, knowledge, and experience were very reassuring. He was also very personable. I felt valued during the entire process. Thank you again, Inn Roe! Best, Barbara P. read more

Bad customer service and quality of care. I called to have one of my two BMWs serviced. Was placed on hold for 8 minutes, 5 minutes and another 5 minute Span. Spoke to Claudia and the other salesman who were not of help. The u was told I could speak to a manager and was sent directly to voicemail. I'll be talking my business to another BMW dealership in the Bay Area. I'll let friends and family know this is not a customer friendly established. read more

My nephew got his Model 3 repaired at this business and the workmanship is excellent and the adjuster Inro really made the whole process smooth and easy!. read more

This was seriously the best possible car repair experience I could ever have asked for. After a pretty vicious parking garage scrape to my 2021 Tesla Model 3, I wasn't sure if timely repairs were going to be possible given the extent of the damage, and I was looking for a verified body shop that could get this car repaired before I moved out of the state. Every shop in the Bay Area either wasn't verified with Tesla or had an awfully long waitlist, but the folks at Weatherford were responsive, communicative and helpful from the start. I was able to schedule an appointment within the week. They were extremely communicative and kind as this was the first time I was filing an insurance claim and they walked me through the entire process. They helpfully worked directly with the Tesla insurance claims team so that I only had to fill out a few forms and pay up to my deductible to get thousands of dollars worth of repairs. Once I had my appointment with the extremely helpful service rep and adjustor, Inn Roe, the experience was so incredible. Inn Roe was proactive and responsive to keep me in the loop about the repair process. He was detailed and comprehensive but also made things very easy to understand. He was also able to get the team to work within my accelerated timelines so I could get the car back and repaired with plenty of time to spare. I was so impressed with the quality of work to repair the vehicle. My car looks better than it did when I first bought it, and it drives like new with no issues whatsoever. I am so thankful to the Weatherford team and to Inn Roe in particular for making this experience the best service experience I've ever had. This is the best shop in the Bay area - they are my top recommendation! read more

Weatherford BMW Berkeley Collision Center - Before. Initial damage from parking garage scrape. Extensive scratching to car door, side panel and tires. Dents to handle and door - Body Shops Near Me - Berkeley, California

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100% happy with the work. I have a very critical eye, and I look for any imperfection, I cannot find any.. my model X rear right side dented in a parking lot, restored painted, could not find any result of a repair. Paint match, everything perfect. Model 3 had repair work twice, hood replace once, bumper and side fender with head light and turning lights completely restored like new. Also, they replaced the paint protection film Johnny made sure I was happy with the job. read more

Communication is king in my book. I expect excellent work from any BMW Certified Collision Repair Center, so it's how one communicates with a customer that stands out. Weatherford BMW is simply exceptional in this regard. Example: during the process I called the main phone line with some questions. The line was busy so I hung up to call again later. Surprisingly, advisor Jhonny called me back! The people there actually took the time to look up missed calls and double-check if it's a customer already on file. I am thoroughly impressed. The windshield on my M2 was replaced perfectly with BMW factory parts. read more

Weatherford BMW Berkeley Collision Center - Body Shops Near Me - Berkeley, California

I worked with Jivan on getting the XM and a M5. Came in and saw the M5 but did not see the XM just yet. Today he texted me and told me the XM was ready to be scene as the vehicle was still going through for service for a recall. I called today and asked if he had time for me to look at the vehicle today and his response was yes and he had the car pulled up for me. As I got there he showed me the car and left me to look at the car and then I asked if they had a white one or was able to locate a white one. He went inside for 20 mins and I went inside to find him working with another customer. I guess he was trying to work a deal while "trying" to help me out with the cars. I was shocked that he tried to not acknowledge me and went to working with the other customer. I then gave him back the keys and waited another 15 mins and since he did not help me I just walked out and left. No calls or text from him. I will take my business on purchasing 2 cars elsewhere. Never going back after this experience! read more

Great customer service from start to finish. I was rear ended and had to have my 2022 BMW 330 towed to Berkeley. I got it back today washed and looking good. Jhonny kept in constant communication, and my car looks like it is back to brand new. I'm so glad to have her back lol read more

I've now been visiting Inn Roe here for years now and it's by far my go-to spot for everything-tint, paint protection film, and body work. Inn Roe and the team always deliver the best quality work! read more

I decided to have my 2018 Tesla Model 3 repaired here for a door dent after interviewing a few shops. As insurance is paying for the repairs, I wanted to use OEM parts, and this shop advised to replace the door shell instead of repairing. The initial insurance estimate came in low, however, but my adviser Michael Ortiz assured me that Statefarm is easy to work with and getting adjustments approved would not be a problem. I took a risk based on his assurance, and lucky for me, the insurance company did approve and I was responsible for only the deductibles. The repair work was great and I am completely satisfied, and Michael kept me updated on progress throughout, and I got the car back within the expected time period. I recommend this shop for their excellent work and friendly advisors. read more

I recently brought my three series here after it had gotten broken into, and I got it back like new. Steven the manager was easy to work with and his service advisor Chris really took good care of me. It was an effortless and pain free process. They communicated and updated me with everything. I was so impressed with their professionalism they I said I would bring my cars there for any work. While there I noticed they service many Tesla's, and that they wrap and tint many of those vehicles. So I recently purchased my Tesla and immediately called Steven to schedule an appointment to get the car fully protected with the clear protection film and get the windows tinted. I couldn't be happier with the results. They got the car back to me quicker than expected, couldn't be more excited to get the car back and start driving. Ask for Chris or Steven, they are both great and easy to work with, and will make sure you are always satisfied, I'm so glad I trusted my gut and went with them versus going to another shop. read more

Weatherford BMW Berkeley Collision Center - Tints and clear wrap protection full hood - Body Shops Near Me - Berkeley, California

I've been to this BMW collision center twice. The first time my BMW was totaled and as upset as I was, it was good to know that I wouldn't be stepping back into a car that's deemed structurally unsafe to drive. The second time around, was for a scratch made by someone on my front bumper. InnRoe and team were excellent in their work, communication, quotes, working with insurance and added on a lot of work into the overall job without charge. They did an absolutely fabulous job of the repaint and PPF and it looks better than when I bought the car (it was Preowned at 29k miles). It's a portimao blue, and I was concerned about color matching. They did an excellent job of color matching and let me inspect under special lighting and we marked some areas which could use a buff and polish before PPF installation. I would not wish for anyone to have to go to a collision center, but if they did need one I'd highly recommend this specific location. Finishing this off with a general PSA: Being in the service / auto industry is a really tough job, one that cannot be done remotely or WFH. So more often than not, a little bit of empathy with a side of mutual respect can go a long way when you need your car restored to its original state. read more

I had been unlucky with 3 accidents on my model Y this year and Jhonny has always been very responsive and helpful when I need his help! He is quick to respond and orders my parts as soon as he could to ensure a speedy repair without compromising quality! Thanks again Jhonny! read more

Honestly, the good folk over at Weatherford BMW collision are certified car-ninjas!!!!! My M4 was hit on the freeway by another car. Now, having an M car, I was extremely particular about where I was going to take it, I wanted to be sure it went to the best possible auto body shop in the Bay Area. Inn Roe was very attentive and communicative through the entire process, since we were going through the insurance of the car that hit me, Inn Roe assured me that he'd do is absolute best to see to it that they covered everything needed, and sure enough, the original estimate was increased because these awesome people noticed damaged parts/areas of my car that I didn't even note in the initial damage assessment!! It's rare to come across such honest people, I was thoroughly impressed, I recommend this business, ESPECIALLY if you have an M series BMW!!! read more

Weatherford BMW Berkeley Collision Center - My BMW M4 looking dreamy as ever!! - Body Shops Near Me - Berkeley, California

Update: its been 5 months since i took my car here and now the stuff they fixed is falling apart. Do not take your car here. I have had to take my car to a different mechanic to refix what they were supposed to get. This shop switched my license plate frame without my knowledge and gave me a license plate that is not registered to me. Im just noticing because its my back plate and I dont put things in my trunk. Please do not take your car here or you will end up with even more issues than when you brought it in. read more

My 328i 2014 is at 53k. 2nd time I've had a major repair on my vehicle in a year. First was the fuel pump at 41k (covered by warranty) and now timing chain (covered by warranty). I could of gone to SF BMW or anywhere else but no one is going to treat you like the Berkeley Weatherford BMW staff will. They will take care of you from from start to finish. I've worked with Greg and Fortune so far and I am convinced the rest of the staff are the same; honest, straight forward (no b.s like other places), and there to help you no matter what it takes. If your looking for a car or need service done, don't go anywhere else. Only go to Weatherford! read more

I arrived 5 mins after closing as I was trying to time my ride home. Jhonny Kochui opened the door for me & even though the gate was closed & he was closing shop, he opened the door, reopened the gate & took my car in. I would've completely understood if he said sorry we are closed, but he didn't. He said I could wait inside ...my ride was still 15 min away. I felt bad bc his friends were waiting for him to go eat dinner & my ride was still not there. They were all very sweet. I told them I'd get a Lyft to a cafe close by, but they didn't want me to stand outside alone in the dark. Johnny then offered to drive me to Whole Foods, which I accepted. Excellent customer service, & nice job on my car! Highly recommend this place & working w Jhonny. read more

Come to this BMW dealership. The staffs are very professional, friendly and they go above and beyond to assist their customers. Mr. Stan as well as Vanessa were amazing!!! My husband and I are a very happy customers. read more

Excellent body work - I brought my 2021 BMW in for bumper repair after a woman back into me in a parking lot. Angelica provided excellent service from the moment I walked in, kept me informed, negotiated with the insurance company and was great throughout. Unfortunately, the detailers used some kind of something on the interior of my car that left a white film that no one seems to be able to remove completely. Apparently, it was a 'new' product and they'd never seen it do that before. They tried to get it off, then arranged to take it to the dealership so their detailers could get it off but after keeping my car for an entire day, they were unable to get it all. Now, my pristine interior looks like I either went through a car wash with the windows down, or that I spill coffee on a regular basis. The car has less than 16k miles and the interior looks like I've had the car for 20 years! I took the car in for a bumper repair on EXTERIOR; no one told them to touch my INTERIOR! I can see if they wanted to sterilize it with but this is ridiculous. I'm still shocked that they didn't even notice it when they brought it out to me the first day I picked it up. Who asked them to put that crap in my car? read more

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My Tesla Model 3 was rear-ended in November 2022 and sustained a crushed left rear bumper and damage to the left rear quarter panel. After reading nearly unanimous positive reviews on Yelp about Weatherford BMW Berkeley Collision Center and finding that they were on the Tesla-approved list of auto body repair shops, my wife and I met with Jhonny Kochui, the customer service representative for an initial estimate. Jhonny was very courteous, thorough, and patient in examining my car and explaining that his initial estimate of $1,600 would be supplemented by a higher estimate once they disassembled the car and could examine all the damage not visible from the outside of the car. He also explained that an estimated time frame of two weeks to repair my car would be dependent on how quickly any required Tesla repair parts could obtained for the car (I told him I only wanted OEM parts), and how soon my car could be put on a frame for repair work. I asked for a tour of their repair facility and I could see that there were dozens of cars in the shop ahead of mine in various states of repair, most of them being Teslas and BMWs. Jhonny assured me he would work closely with my insurance company and keep me informed throughout the process. I sensed Jhonny's sincerity and integrity and decided to have Weatherford repair my car. The initial estimate was $1,600, and the final cost of all repairs was $12,000 which my insurance company will cover. It took 2.5 months to complete the repairs which I did not mind since we had another car available for our use. Jhonny made the whole process as stress-free as possible. He did an excellent job giving me weekly updates on the work being done on my car, what repair parts were still awaiting delivery, and where my car stood in the queue of cars in their busy shop to be disassembled, put on a frame, and painted. He sent me timely detailed supplemental repair estimates for my approval, explained them to my insurance agent, and set up appointments with my agent to periodically inspect of the work in progress. When the car was finally ready, I discovered a small misalignment in the trunk. Jhonny quickly had a mechanic resolve the problem to my satisfaction while I waited. The rest of the car was immaculate - the car was washed, tires were reinflated to proper air pressure and shiny tire dressing applied, and there was absolutely no sign that the car had ever been in an accident. My car looked better than new (absence makes the heart grow fonder). The repair work was perfect! I can confidently give Weather BMW Berkeley Collision Center two big thumbs up for the superb repair work they did on my Tesla Model 3, and I thank Jhonny Kochui for his conscientious, honest, and professional communication with me throughout the repair process. If your car is ever damaged and you care about its appearance, functionality, and safety, you won't go wrong bringing it to this excellent auto repair facility and working with Jhonny. It's the real deal! read more

This is the third body shop I have followed Kevin Miller to since 2006. He runs a solid team and his body shop is brand new and equipped with state of the art technology. Kevin has always taken care of me whether it came to a car accident, bumper repairs, or non-accident related cosmetic work. My poor car has been through a lot and and I can rely on BMW Collision Center and it's friendly and professional team to provide quality work. I've been back twice this year, which Johny and Steven have personally assisted me. The first visit was for rock chip damage and the second visit was to get a clear bra installed on my car. My car looks amazing from the fresh paint job and custom clear bra finish. The guys kept me informed every step of the way which I greatly appreciated. I completely trust and stand by the work that is offered at this business and will continue to service my vehicle and refer my network here. Keep up the excellent work guys! read more

Our car looks brand new, they even added the model numbers on the back....but when we purchased the car, it was not on it and we sort of liked it that way.... Calling them was an easy and courteous process, after a week, our car was ready.... Thanks Maurice for all your help and thanks to the team for fixing up our investment...lol read more

After I got rear-ended I told my insurance company I only wanted to go with a dealer for my repairs. The insurance company set me up with this place. They scheduled me to come in the day I made the report to get my car started. I came in, and the two staff members I dealt with were wonderful. They were considerate and efficient. My car was there for quite the period of time, and the body shop called me weekly to give me a status update on the car and the repairs they were doing. He'd also ask how I was feeling after all that accident hooplah. Excellent communication, fast service, and friendliness isn't something commonly encountered when dealing with body shops. I hope that if should I ever need another repair for an accident (I hope I don't) that I'll deal with another body shop like them. read more

I had what must have been a forklift strike my BMW Sedan in the fender and then a nick on the rear quarter panel . SAFECO, sent me to a service center to get a quote, and the quote was just odd....one price for the entire job, and then, a discount of reduced deductible if I did not repair the other scratch/ nick. I know from experience, that scratched paint was more than a $300 repair. I then went to another site with a quote that was seemingly high and as I passed the Weatherford Center...I thought, "perhaps ask for a quote" Inroe was the service counselor and he was GREAT, just professional and let me know all in where I would be. I KNOW it is Policy from prior Weatherford repairs to not use Aftermarket material, and the former Service Center told me they only use Aftermarket, as they usually cannot get them approved other wise. Inroe told me he needed to really check the unit to see if I needed an entire bumper which was needed. The Quote was all inside of reason, Weatherford took over all the negotiations from there, Full OEM Bumper replaced and everything looked great. Due to Covid, there was a couple wek delay in getting the Bumper, but I understood that, Really appreciated the effort and I will return if need be in the future for other repairs. read more

Just got my lovely E39 M5 back. Car looks great. Big shout out to Jhonny Kochui, who did a great job handling and coordinating a complicated pair of insurance claims pertaining to the repair. He kept me in the loop the whole way and was very responsive when I had questions or requests. Definitely an excellent experience. read more

Weatherford BMW Is a great place to take your BMW For repairs. Regina Ann is an amazing Service Advisor. Regina Ann goes above and beyond to ensure that she communicates with you as the repairs are done. I would also like to give A BIG SHOUT OUT TO Tim Renner Service manager. Thank you Tim for being a true professional. I am a Weatherford BMW Client for life. Happy Holidays Regina Ann and Weatherford BMW. read more

I brought my Nardo Gray 2016 M3 in to replace my front and rear bumper. They had to order some parts and required a $1000 deposit. What they didn't tell me was that they only had 2-3 repair men due to Covid, and a very large garage full of cars on the list. After a month the parts came but I had to call to find out. I could only make an appointment for repairs 3 months out. I could have made other arrangements if this information was given to me the first day, instead I wasted my time waiting. After I complained they gave me $350 refund, less a $650 part restocking fee. Horrible customer service, choose another collision repair shop. You will thank me. read more

Cris Tolentino, Jesus (the man who did the repairs and took the time with me to make sure I was 100% satisfied with the his work) and the entire team at Weatherford BMW Certified Collision Center provided EXCEPTIONAL customer service to me in repairing my X5! They went beyond what was expected and delivered my car back to in like new condition! I'm not even joking! It looks better than it did before the accident! I found one small, and I'm talking minor, issue (because I'm crazy about my cars--which is, by the way, the exact reason I brought my car here) and Cris said "no problem! Bring it back whenever you want and we'll have our guys take a look. No matter what, we'll make it 100% right for you!" What service! Cris checked in with me often. He explained things to me when I didn't understand, and he even called my insurance company for me for stuff I'd normally handle but couldn't because of my crazy schedule. I highly recommend Weatherford BMW collision repair, and Cris, for any and all bodywork on your read more

Thanks for the help Jhonny, you made everything very easy in a world of insurance nightmares.

This location is permanently closed as of July 31st, 2019. We have relocated to newer, bigger, and better facility to service you at 1255 Eastshore Highway Berkeley CA 94710. We can be reached at 510-570-3440 read more

Brought my Estoril Blue F30 LCI 328i M Sport in for a repair to a door that had an unfortunate incident with a falling rock along CA-1. Inn Roe was absolutely fantastic about coordinating the repair, rental, and insurance processes. My car came back looking even better than when I purchased it CPO. Brilliant craftsmanship and professionalism, this is the only place I would bring a BMW for any type of paint/body work in the Bay Area. read more

Weatherford BMW Berkeley Collision Center - Perfect paint matching/blending - Body Shops Near Me - Berkeley, California

I used to take my car into Concord BMW to get worked on. Ive lived in Berkeley/Oakland area now for 4 years. Out of habit and partly because of all the negative reviews about Weatherford, I kept taking it to Concord. Thankfully I made an appointment here just for a new key. Service area was friendly and they took care of me well. So when a headlight went out, I took it back to Weatherford. I couldn't believe my luck when I got, who I think is, the BEST advisor - JR Cortes! My husband and I had him years ago in Concord and was sad that he wasn't there anymore, and seriously felt that no matter my service advisor, no one ever reached the level of the service JR has provided. The place is spotless, the coffee will be made for you! The new cars are sweet to take a look at. They washed and vacuumed my dirty ass car super nicely. Highly recommend read more