I called Hussey Bros to set up maintenance on our air conditioning system. Jonathan came out and did a thorough job. He checked everything, measured temps, took apart unit and cleaned everything. Even in 90degree heat he was polite and efficient. He also cleaned the patio after he was done to get rid of any leftover dirt . Price was very reasonable for the time he spent. I will definitely call them again. read more

I can't say enough good things about their customer service! They are incredibly friendly, professional, and efficient.

I've dealt with Hussey Bros a few times over the last few years, and their service has been consistently excellent. Most recently, we called to get our AC fixed. They scheduled an appointment quickly, which is appreciated when your AC is broken during summer. Friendly technician JJ worked fast and communicated clearly and often about the job, and patiently answered all my dumb questions. He even laughed at my jokes. Our AC is blowing colder than ever. Highly Recommended. read more

Hussey Bros installed a mini split system for our house back in 2016 and we added another three years later. Highly recommend for the expertise of their technicians and overall service. read more

I needed to have freon added to my mini split hvac unit. Hussey Brothers was one of the recommendations from the manufacturers website. They scheduled an appointment for a couple days later and the technician was prompt, courteous, and professional. He correctly diagnosed the problem. I new this from many years experience with residential hvac. More importantly, I knew what the approximate cost should be; and I was not disappointed. read more

Hussey Brothers installed our original system and it worked well. We started having some trouble after 10 years when the Heater wouldn't switch on. I checked the error code and called Hussey to have them come out. Problem 1 - The appointment was for 8 AM. I called them at 8:30 wondering why they hadn't shown up. They then said that the appointment was for a later time then 8:00. The tech showed up at 8:45 The tech, Tien, I think his name was, quickly diagnosed the problem as a bad control board. He took down my email and said I would receive a a receipt. Problem 2 - At about 2 PM I called having never received a receipt OR a quote to repair the system. Problem 3 - The quote was high, and didn't break out the labor and parts cost. I had the work done by another firm. It took them one hour to change out the board and I saved about $400.00 Bottom line - Sloppy administration and follow thru and their quoted repair cost was on the high side. The tech was good and professional. I'm not so much impressed with the others that I dealt with. read more

I installed my first A/C unit (Mitsubishi ductless) in the upstairs room. It's made a huge difference. Temps were consistently getting into the mid 80's to mid 90's during the summer prior to the new A/C. I couldn't be happier. Installation was very smooth and well done. The overall sales process was easy and straightforward. I had multiple quotes. I made the right decision in going with Hussey Brothers. They've been attentive, informative and competent. They were also the most competitive. read more

Had a great experience installing our new Norlake walk-in cooler, from beginning to end, with the team at Hussey Brothers! Erica and Corinna helped get the quoting process and installation appointment set up over the course of a few weeks while we waited for the equipment to arrive. Paul would be our installer and is their master refrigeration tech. He brings over 30 years of experience. The unit was supposed to arrive in two pallets on Monday and our install appointment was Tuesday. We didn't give more cushion because the equipment would be left outside our location overnight and we didn't want it to potentially be outside for multiple days due to safety reasons and rainy weather. And then, of course, the terrible thing happened.. FedEx made an error with our freight delivery.. we only got the cooler box on Monday, and our compressor was declared lost according to FedEx. We went through a lot of potential options including waiting to reschedule for another day, but we had already planned to close our restaurant on Tuesday and gave our employees the day off. Not to mention Hussey Bros cleared their schedule for an all-day install with us. It would be hard to get customers on their calendar and they would have missed out on some revenue. But Paul stayed calm cool and collected, suggesting that we could keep our appointment and install the box, then if the compressor showed up on Tuesday we can put it up.. but if not, when it shows up he'll come finish the job. We really didn't want the latter to have to be the case, but forced ourselves to be ok with it if that's what would end up happening. Fortunately, the compressor showed up on Tuesday morning and Paul was able to get the job all done in one day as originally planned. He did an excellent job and we were so happy we went with Hussey Bros and Paul for our refrigeration needs. Definitely will put them on the top of our list for future maintenance and issues with our walk-in and other fridges. Thanks again Paul and team! read more

We were recommended to use Hussey Bros. by another HVAC vendor. Our experience with them has been superb. We worked with Kyle to get an estimate on a heat pump. (Side note: the reason we wanted a heat pump instead of only an air conditioner is because we're concerned about climate change, and our furnace was already 20 years old. We no longer want to generate more carbon into the atmosphere. Moreover, we expect that the price of natural gas might increase in the future if there is a price on carbon someday) Kyle quoted us a very good price on a Mitsubishi 3.5 ton heat pump. He did a quick visual inspection of our setup and thought that it would accommodate the heat pump. However, when his team came to install it, they realized that our townhouse, which was built more than 20 years ago, was not set up so that they could easily install the Mitsubishi heat pump. It needed two insulated lines (pipes carrying the refrigerant) because Mitsubishi reverses which line is cold and which is hot in the summer versus the winter. For our townhouse, in order to insulate the other line, they would have to probably break down some walls to run those lines properly, which would have cost more money and more delay. They came up with a creative solution: they could install a different heat pump that did not require both lines to be insulated. However, the next problem was that the heat pump they wanted to install used an air handler that also needed a 220-volt electrical line, and we were out of space on our electrical panel. So, Kyle and his team came up with yet another solution: they could install a regular furnace, which used a regular 110-volt electrical line, but which would simply act like an air handler and only burn the natural gas in cases where the heat pump would fail (which should ideally be never). So, we definitely give hats off to Hussey for their creativity. On top of that, however, they were willing to absorb the extra cost of the equipment. They provided us a 20-SEER Amana heat pump instead of the original Mitsubishi one which was 16-SEER, but they didn't charge us extra because they wanted to take responsibility for not anticipating the complications. So, in our eyes, they went way above and beyond their normal obligations and provided us a great solution. We highly recommend them! read more

Hussey Bros has provided excellent follow-up service for their work, even across changes in ownership of the property. I also want to call out that especially Michael, a technician, went above and beyond in helping me sort things out. Context: I recently bought a condo that had just gotten AC installed. My neighbor told me it seemed like maybe my AC unit was not properly attached (it turns out that it was fine). So I contacted Hussey Bros (whom the prior owner had hired) to see what they could do I was a little nervous, especially since I wasn't the person that hired them originally. I was happy when they informed me that their customer service extended across ownership, and were more than happy to check it out. I think I ended up calling them a zillion times because I kept forgetting to ask for things (e.g. copies of the original invoices, manuals for the unit, history of the work). Through it all, they were very patient (I might have been annoyed if I were on their end!) and always helpful. Michael, the technician, was great. He texted me to let me know when he was coming. One day, his vehicle wasn't started, but was sure to text me to let me know and asked for a better time. Because the AC unit is located in a place that is only accessible through my neighbor's unit, I asked for, and Michael sent me, a zillion photos of the work. He carefully walked me through and explained how the unit was correctly bolted in. He helped me clean up a bunch of debris in the area (it's on the roof), and even came back to add noise dampeners at no cost to me. Great service, thank you Hussey Bros! read more

Never responded to my Yelp message. It's been 3days. I'm sure they're "busy" especially ahead of the holidays. They could at least have the courtesy to say "we are booked for three weeks and don't want your business because we are making too much money". read more

They didn't show up for scheduled estimate, but did send a technician over after I called.

I phoned Hussey Brothers to come out to take a look at my air conditioner. Paul came out, troubleshot it, couldn't find a leak but tightened the service valve caps saying that a small leak was probably the issue. At this point in time, my thought was that he didn't seem to want to spend the time to do a thorough job to find the problem (I didn't like his attitude either). He then charged the system but within a week or two the Freon leaked out causing the unit shut down again; I paid $525.78 for this. I then phone Hussey Brothers again. They sent out another technician. His name was Thien. He tried to find the leak but only spent about 10 minutes investigating. I told him that there has to be a big leak but he said that his detector didn't detect anything and that he didn't have enough nitrogen to perform a thorough test. For what reason was he sent? This was a waist of his time and mine. He did however, decide to quote me repairs that had nothing to do with the Freon leak. He said that the fan, contacts and service valve needed to be changed estimating the cost to be $2,194. He also quoted a new system at $6,857. That was a big increase in cost and it seemed suspect. For this reason I called out another company. The tech found the leak, repaired it, evacuated the system and charged it. The cost was $500 and the unit has been operating for about 6 weeks without any issues. I then contacted Hussey Bros to explain the situation and asked for a full refund. They offered credit for future repairs. I said I didn't want them back and with good reason. To resolve the issue, I offered a compromise to credit me half of what they charged me since I didn't want to hassle with taking them to small claims court. They said that I should have phoned them a 3rd time to see if they could repair it. I told them that after the two service calls and a huge increase in cost, I didn't have confidence in their ability to fix the problem and that they probably would have wanted to charge more to investigate the problem further. Buyer beware is my take on this. read more

Great Communication, and on time for all parts of the job. My HVAC install took 2 days and now my house is cool and comfortable just in time for the next heat wave. The installers were very professional and cleaned up after themselves when done. They were also available in a short time frame, which was great. read more

Replacing a $72 furnace circuit board (HH84AA020 ) and this is the total charge: $89 - diagnostic (1st trip, as the board is not available) $339 - parts and installation (~ 30 minute to replace it and 30 minute to test the furnace) I will let you judge if you would use their service in the future. read more

The Good: I called for a quote last year. One of the senior members came out and did a thorough job of measuring etc. The Bad: However, they never got back to me for a quote. I called them back 2 time and they were "looking for my paperwork". The Ugly: They never called back. I'd go with a firm that has the courtesy to call back and ask for a re-measure if they lost paperwork. OR at least be honest enough to no bid the job up front. read more

Excellent for companies. Our backs were against the wall when our hired person did not show-up for work. I frantically called all over -- no one works week-ends -- including Hussey Bro's!!! But Steve then asked me for details on the project, and even though it was 3pm on a Friday, said he'd ask his team to see if they'd be willing to come-out on their week-end. No extra charge save for usual over-time. His team did.. They worked their SAT so we could install a fan for the incoming inspector.. Covering for the company that didn't show-up. Even with overtime it was less than the bad guy. :p We passed inspection. Our company then continued using Hussey Bro's for AIR CONDITIONING. I like their approach; he gives us the low-end and high-end of fixes, and then let us choose what worked best within our budget. Only downside is they're very busy.. Even with such a busy schedule however they do squeeze you in. They'll let you know if it's a quick can-do - or exactly how much time it'll be before they can get to it. Top notch professional. I've weighed the rates with other locations and for our company this one is cutting edge at the time of this review. read more

Found these guys because they're listed as a Nest Certified HVAC company. My experience with Donna over the phone was very pleasant. I needed them to install a common wire to resolve a power sharing issue with my new Nest thermostat. My boyfriend was at home when Johnny, the HVAC technician, arrived, on time. He had nothing but good things to say about Johnny. Very professional, knowledgeable and trustworthy. Johnny reviewed the labor rate with him before he started working. He ran the common wire from the furnace, through the attic, and through the existing hole in the wall by the original thermostat so no additional holes were needed, which was a relief. My new thermostat is now up and running and I no longer have to wear 7 hoodies and sleep on a heating pad like a new puppy. Will definitely work with Hussey Bros again should any HVAC issues arise. read more

I had a Groupon special for duct cleaning. When they were at my house, they told me my furnace had dog hair in it and was a fire hazard, and gave me an estimate of around $600 to do everything it needed. Skeptical, I called Hussey for a 2nd opinion. Guy came out at the appointed hour, gave my furnace a good cleaning/servicing. Turns out there was no fire hazard, but I feel a lot better now that my furnace has been tuned up. Oh, and the $600? Hussey charged me $140. Am I satisfied? Ummm - YEAH! read more

These are the best contractors I've worked with. Steve, the owner, came to do the initial assessment and estimate. He did the most thorough assessment of the four contractors that came to bid, and found structural limitations the others didn't see that actually changed how the job would have to be done. He also fixed a broken vent duct in the attic he found for free. Their bid was exactly what I asked for, no upsell, and very price competitive. The workers showed up on time, finishing the job on schedule and on budget. They gave me periodic updates throughout the day about how they were doing on schedule, if they needed to go out for parts/lunch, and if anything went wrong. They were very conscientious about checking in with me to make sure everything was exactly how I wanted it (where thermostats were, for example). They even paid attention to the small details, which impressed me. The thermostat they replaced had been mounted with drywall anchors. They removed the anchors and patched up the wall so that it was all ready for paint afterwards. Really satisfied with these guys, they did a great job and really seem to care about their work. Update 8/27/13: We really liked their service when they came three years ago. I recently called them again to see if they would take a small job we needed done with our shed and pool equipment. I called twice and left two messages with the people who answered the phone. The second woman even acknowledged seeing the first message I left with somebody else. They both said that somebody would call me back. It's been over a week since I called the second time and still no call back. I get that the job may be too small to be worth it for them to do, but I do expect the courtesy of a call to tell me that. One of my biggest pet peeves is trying to chase down contractors to offer a job. I'm the one paying the bill, it shouldn't be this much effort to try to find somebody to give my money to. I'm not going to change my star rating, but this second experience has left a bad taste. read more

I called and set up an appointment to check out the heater before we will need it. They were professional and came out the next week. Because it was the first time at our house, they did not have the correct air filter on their truck.The owner came out the next week with the correct filter. Both times they arrived on time. read more

This is a company that believes that they are working for me! After getting four quotes for installing a mini-split system, we chose Hussey Bros based on their reasonable price and the outstanding customer service provided to us by their Comfort Consultant JJ. JJ met with us several times during the quote process to answer all our questions and to help us problem solve the unique challenges our Eichler home offered. During installation, Scott and David and their team treated our home with great care and answered the numerous questions that my wife and I had on details. They made every effort to accomodate all our preferences. They completed the job ahead of schedule. They trained us on how to operate it and it works great. I proudly recommend Hussey Bros to all my neighbors. read more

I called Hussey Brothers to service wall heaters in each of our 8-unit apartments. Their service was poor with missed appointments and a service tech with little technical knowledge. The company was supposed to save a heater face cover for another apartment and they didn't ... was disposed of. The tech tried to repair a heater in one apartment on three separate occasions and failed to do so stating that a major part was faulty and needed a new one which would occur an additional service call charge plus the cost of the part. I then employed another company, Valley Heating. They corrected the problem in less than an hour. He discovered the pilot light was set too low and the major part that Hussey Brothers recommended we replace, was not faulty and the gas line that attached to it, simply needed blowing out which corrected the problem. The wall heater has been working well ever since, a few weeks now. read more

We have needed to call Hussey Bros over the last 14 years for occasional issues with our AC and furnace. Each and every time they arrive on time, are very thorough, fix the problem and charge a very reasonable price for their time spent with repair, are polite, and clean up after themselves. Sometimes they are super busy, but if an opening comes up they always call to say they come earlier if wanted. They even take time to answer questions we have about our system and how we can try problem solving/fixing on our own in the future. We've never been disappointed and will continue to call them for future service needs. read more

5 stars for sure for Jose's service. My ecobee reported a few alarms for my AC system in the morning, a few weeks ago, and I called Hussey Bros to take a look. I had an immediate answer and the same day service. Jose came to my house as scheduled, carefully examined the full system, and reported all the problems he found. Fortunately, nothing serious, and he quickly fixed all of them, as well as some potential future ones. Today is very hot and my AC runs like a charm, so I come back and write this review for him. read more

We'd asked our handyman to replace our existing thermostat with a Nest (something he told us he'd done many times). He did so incorrectly and actually caused our heat to stop working completely! After doing a quick search in our neighborhood group list archive, we saw recommendations for Hussey Brothers. We called Hussey at 4:30 on a Friday afternoon, and I'm so impressed that they were able to send someone out that same night! The technician (Johnny) found the problem, explained it well, and had us up and running quickly. He was wonderful. Thank you!!! read more

The capacitor broke on my air conditioner and I called Hussey Bros to fix it. They were very accommodating since I requested that they come by my house at a specific time. The repair cost me $99 for the diagnostics and trip and $112 for the part. The complete fix was $211. The only thing that I am not totally thrilled about is that the part actually costs about $20 or so. As you can see, the markup of the part was really high. However, the repairman could have lied to me and started replacing a bunch of parts but he did not. Other than the part being marked up, I do recommend this company. I gave them 5 stars. As you can see, from the various reviews on Yelp, there are a lot of other air conditioning repair companies in our area that have very bad ratings but Hussey Bros seems to be rated by others as ok. read more

Highly recomend this business, Steve was very informative and even came back to fix a problem that was not connected to the work performed but was keeping the building inspector from signing off. read more

I had Hussey Bros install a house fan for my new two story house. They showed up for their appointment to look at the house and gave me a quote in a timely manner. I setup an appointment to have it installed shortly after. The technician showed up on time, was very friendly, did a GREAT job explaining everything to my wife and explaining how it all worked. We bought an older house and the technician discovered some wiring safety issues that we didn't know existed! He pointed us in the right dirrection and we had an electirican fix the problems he found. They did a great job and the fan looks / works amazing! Highly recommend! read more

Our Carrier furnace failed suddenly, on a Saturday morning (more about this below) so on Monday, after a frigid weekend, we called Hussey after reading excellent reviews on our local Cuesta Park Neighborhood Assocation group newsletter/email system. Hussey's technician Claudio came on Tuesday midday (he was an hour early). He diagnosed the problem in, literally, one minute: a defective igniter. He had a replacement in his truck. The system was back 'up' in 20 minutes, at a total cost of $221.76, of which 50% was the component itself. He said that Hussey offers 24/7 service so we could have called on Saturday morning. Everything about the way Hussey handled the problem was first class and professional. You can't get better than that. I would give them my highest possible recommendation if you have an HVAC problem. My only reservation was with Carrier, not Hussey, on our 15-year old system installed around 1995. The control circuit board is solid 1960s engineering, with discrete components that looked like museum pieces (we replaced it last year, after suffering a defective board that was solid 1950s engineering, so they've dragged themselves screaming and kicking up to the last half of the 20th century). read more

I have used Hussey Bros. several years ago to install a whole home zone control system, and then in an emergency to replace the blower motor. What prompted me to write this review today is the service I received from them today. I sent Steve a frantic email last night when I discovered that my air conditioner had stopped working. After I sent the email, I discovered the problem was ice on my evaporator due to a very dirty air filter and looked online for solutions - which basically told me to let it thaw out. The next morning early, I received a reply to my email from Steve Hussey who passed on the information to Donna. I promptly received a call later in the morning from her. When I described my overnight efforts to remedy the situation, Donna told me to start it up and see if it works. After a false start, it worked and I called Donna to report this. Later in the evening, I got a call from Steve Hussey following up on the call. I described everything in detail and he agreed I probably did the right thing and if the A/C continued working I should be fine. All this service was provided without a single $ spent on my part and this is what sets Steve and his team apart. I highly recommend Hussey Bros. for all your HVAC needs read more

We called Hussey Brothers yesterday for help with a commercial HVAC problem in our 60,000 square foot building, and I got a response almost immediately. The speed of getting back to me was impressive all on its own. One of their technicians already paid us a visit this morning and rapidly found the issue and fixed it while he was here. I have never had such fast, professional service. Paul was the technician and was very professional and friendly. This was our first time using these guys, and I am so happy we did! I would totally recommend them. read more

Found Hussey Bros on American Standard website. Scott and Rodney came out and they were not only friendly and professional but they went the extra mile to do a great job and make sure I was happy with the service. I put in a new drip pan since my old one was poorly constructed, they improved my duct work to a couple areas that didn't get much air. I had them put in a smart controller I had purchased. Finally, they moved my outdoor unit and my indoor controller to better locations. If I need any repair or maintenance service now I know who to call. read more

Hussey Bros was the third firm I called to look at my rooftop A/C, and the first one willing to bring in an extension ladder to get to the roof from my 3rd floor's very high access door! It turned out there was a leak in the coil in my 20-yr-old heating and A/C units, Steve Hussey answered all my questions and provided a very reasonable quote to replace both with American Standard. The installation went off on schedule and was expertly done. Steve took care of the permit and came back for the inspection, even buying a new ladder for the meeting because he didn't have the right one on his truck that day. Recently they called to come do a free inspection, which turned up an issue with the condensation plumbing. Alex was on time for several visits to fix it, always extremely courteous, and replaced my odd-sized air filter with one he cut to size. I'm very happy with all my interactions with Hussey, and the price was very competitive. I'd recommend them for sure. read more

Our furnace fan would not shut off; it kept blowing cool air despite the thermostat being in the "off" position and the fan being in the "auto" position. We had one company come here. Their solution was that the blower motor needed to be re-wired at a cost of $1200. Since the unit was over 10 years old, they recommended that we install a new furnace at a cost of $3,000-$4,000. Then we called Hussey Brothers. Tim came here and spent about 20 minutes testing some of the connections. He determined that the flue had been improperly vented when the unit was installed. The system had been recognizing the air flow problem and automatically resetting a switch so the unit would continue to operate. The switch finally could not reset automatically, and thus the fan would not shut off. He reset the switch, re-taped the flue, and the furnace started up normally again. Total cost - the basic $89 service charge! He did recommend that we have the flue properly vented through the roof, and gave me a ballpark quote for the work. We will definitely be using Hussey Brothers for this work, and all other HVAC work that we need done in the future. read more

I will not let anyone but Hussey Brothers work on my heating and air conditioning units. Their technicians are top notch and I know I am in good hands with them. Most recently they did my bi-annual tuneup and also replaced a very old thermostat. I am all set for the summer season. If anything comes up, they make every effort to get out to help as quickly as possible. They charge a little more than some of the other companies, but it is worth it because they will not try to sell you something you don't need. And the quality of their work is very good. So happy I found them! read more

Hussey Bros installed a whole house fan for me. They were prompt, professional, and got me set up with exactly what I wanted to cool my house efficiently. I was extremely pleased with their services from start to finish. read more

Awesome job. Can't thank these guys enough for such a quick turnaround in installing a Mitsubishi split unit. We were able to survive the last few weeks in comfort. The guys that came out to install were great and knew what they were doing. I would definitely recommend! Prices by far were the most reasonable for what we were getting done. read more

Hussey Bros recently came to our office to fix our leaky AC unit. I called them in a pinch as the HVAC company we normally use was to busy. Corina who works in the office was very helpful and understanding of my needs. The communication was great as she kept me updated on the service day and time. Not only did Hussey Bros came out and fix the unit in no time, but the service was great and pricing was very reasonable. I have updated our HVAC company contact and will be using Hussey Bros for all our HVAC issues from this point on. I highly recommend Hussey Bros for any and all HVAC issues. read more

Our air conditioning unit suddenly stopped working after years of stable performance. It was a holiday weekend and a heat wave was starting up. We called Hussey. Danny ("Chilly") came over on the holiday and did some quick investigation and figured out the problem, a simple issue he inexpensively and immediately fixed. Two months later and the unit is still working fine. We were really pleased with the service and with Danny. Would absolutely call Hussey and work with Danny again. read more