They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

Our go to on both the plumbing and electrical side. Friendly, fast, and a great value.read more

We are in the current process of building our dream home and had a lot of different bids but CTX…read morehas been nothing short of amazing. All of the staff we have met has been friendly, knowledgeable and very clean work most of all! While in the early stages of the build I had decided I wanted to get a back up generator living out in the country. My wife and I thought it would cost us a fortune and have to go hunting. We spoke to Ben about wanting one and little did we know CTX has certified Gererac employees. They gave us the deal of a lifetime Jared got us all set up. Thank you to all the rest of the staff as well for all great work. So when looking for small or large jobs, new builds to additions, this is the company to use. Thank y'all so much for taking great care of my life investment like it was your own!

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

Awesome tech.. explained the problem with the water heater, gave me options and replaced the water…read moreheater in a timely manner. I would use them in the future and recommend Jason for any projects.

Good service and fast acting. I felt that they can be better equipped with better and modern…read moreequipment to locate problem more accurately to prevent extra work and process can be improved to discuss about pricing and get approval first before proceed especially on the change order. Overall responsibility is definitely there. It comes with a hefty price tag about 25-30% more than others. If you are looking for quick fix and decent quality job , this is it. If you have time and not urgent fix, take time to search around. Others may be cheaper but they will come in several batches for different jobs and need sone scheduling. Your plumbing issue still get resolved with lower cost but may be in weeks. Not days.

I wish I had a good review to give to this people, but they will not stand behind their work. Had…read morethem come DIAGNOSE and FIX a leak on one of the garden faucets, and their diagnose was the faucet needed replacement and so they replaced it. It's been leaking for months after the repair and since this is a rental house and we had Christmas in between, the tenant informed me about 2.5 months later that there was still a leak. I had to dig some of the pipe to find that 5 inches below the faucet there was a fitting that was still loose and leaking. When called the company to come over and take care of the leak they wanted another ~$500 to take care of ~1ft of copper. Even the manager over the phone said and I quote "Even if you had called me the next day after the repair, we will still had to invoice you for the fix" WHAT?? What kind of licensed plumbers are this guys that won't stand behind their work? I just hope they take care of the customers going forward, remember the market has ups and downs and although you are enjoying a never ending supply of customers that will not last forever. One of the worst companies I ever deal with.

Mathew F. With Lexus plumbing came to fix an emergency gas leak. As always, Lexus plumbing comes…read morethrough quickly, and efficiently. All of their technicians are professional, and their work is always exceptional. He was able to fix the problem, get the Frisco city permit, and help get Atmos energy out to turn the gas back on. All of this occurred with a matter of hours. Not days. Also, all of the technicians, Mathew, and everyone who has ever come out, is especially good with my dog. And it's quality work, and they never upsell you. If you need something, they'll explain it, and with a glad heart I'll purchase it. There have been several times that I have not had to pay as much money as they have inspected appliances and toilets and fixed the problem without having to replace them. When they need replacing, I will call no one other than Lex's plumbing. I will never use another plumber again. I refer them to all of our neighbors, and they continue to refer them to additional Neighbors. I seen them in my neighborhood often, because when you get an outstanding Plumber, you hold onto them for dear life.

I'm big with customer service and I will say as a plumbing company, Lex plumbing was professional…read morefrom start to finish. From the moment I called in and chatted with Taj about scheduling, they were fast and sent a person out the very next morning. The Plumber came on time and constantly provided feedback throughout the job. The job started as a leaky faucet for the sink and tub, but turned into a big job as the original piping in the area was not the best. Lex Plumbing was professional, efficient, and even worked with me on price to get everything taken care of. Overall I'd give Lex Plumbing a 5 out of 5. Thanks for your service!

We've now had three unbelievable experiences with Dave from GP Plumbing. In our 50 year lives (30…read moreof them where we've had the chance to encounter plumbing issues), we've never encountered anyone like Dave. You might have a good experience once with with a contractor, maybe twice, but by the time you have a third amazing experience, you know you found a gem in the rough. We have many stories, but the latest is from the past couple days. There was water leaking through the wall (!!), Dave came over and quickly assessed what was going on. Then the next morning we saw that the situation has deteriorated and it was actually something affecting two separate units. This was on Saturday night and Sunday morning-- Dave was over in 20 minutes immediately on both days helping us mitigate the damage which was considerable but could've been much much worse. so now we're here on Sunday afternoon, Dave is replacing a water heater, mitigating water damage with eight fans running ... diagnosed the original source of the problem and documented it all on an SD card for us. The quick summary is that a clogged toilet led to thousands of dollars of damage. We're not happy about it, but now we know what happened, and in Dave's hands we're gonna get back to some sense of normalcy here soon. Dave puts his heart... And sweat... into his projects. He works his butt off - truly.

Own and manage a condo in denton myself, always tough to find a plumber you can trust. David…read morecoordinated with my tenants crazy schedule, fixed the problem (which was kinda tricky) and did it at a fair cost. Good service trustworthy company, would highly recommend.

We discovered a gas leak at the meter near the ground. We called Atmos (assuming they would fix at…read moreno charge - hahaha). Monday afternoon they removed the meter and said they would return with new one after we fixed the leak. So, no hot water, no heat, no gas stove (no hot shower). Started calling Plumbers Monday night and found a company that answered their phone and scheduled themselves to come out early Tuesday morning (fitting me into an already busy schedule). This company did it all! They pulled the city permit, dug up pipe, replaced pipe that had almost completely rusted thru and then tested the line. The test showed other leaks so they would have to come back (fit me in their schedule) to look for leak. They came back tuesday night and here until 7:30 pm. And back again next day. Found leaks in gas cook top, laundry room and one of the furnaces in the attic. They capped off all other future potential issues and then contacted city to come for inspection and worked with Atmos to come once we passed the inspection. All in all this company was excellent to work with, highly skilled, extremely thorough and great at communicating every step of the way! 10 or 10 from me!! I highly recommend: Thorough Plumbing 1314 W. McDermont Dr. Allen Texas 75013 844-933-5874 Jeff Baty

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

I can't say enough great things about Steven Bryan with Blue Frog Plumbing! He took care of a…read moreplumbing issue for my client (the seller) and made the entire process smooth and stress-free. As a Realtor, quick turnaround and dependable service are SO important to keep a transaction moving, and Steven absolutely delivered. He showed up promptly, was professional and friendly, diagnosed the problem quickly, and got the job done fast. He communicated clearly, did quality work, and left everything clean and neat. I would highly recommend Steven Bryan to anyone needing a reliable plumber--Blue Frog Plumbing is top-notch!

Shout out to Steven Bryan he was so professional so nice to work with arrived on time cleaned up…read moreafterwards and was very helpful in educating me on things I would recommend him to anyone Thanks so much. LH2O