Service department is an absolute joke. Zero communication and didn't even fix the problem on the…read moretruck.

This has to be the WORST service department I have ever had the displeasure of dealing with. Never…read morehave I ever, in all my years, had a company put dye in my engine to see where a leak is coming from, then order a part that was allegedly on back order for over 8 weeks, just to only have no recollection of doing so and no record of it either. Now I have an engine COVERED in oil and dye, and a service manager unwilling to even LOOK at the vehicle in an afternoon to actually order the part! Save your time, get somebody else to do it!

Wouldn't recommend. They acted like they were bothered by me bringing my car in so much so that I…read morebrought it to a management that attempted to make an excuse for the employees actions and disregarded my concerns. I won't be back.

They have Ev charger, They won't let the public use it. They put new cars in front of it so you…read morecan't get the cable to reach to your vehicle. Very Very rude staff stated it is there private charger, but there website states that they have a public charger. Would never give my business to this establishment!

We have done business with Chris for years and followed him to Mike Anderson's. He is honest,…read morefair, very knowledgeable and always goes the extra mile to help in any way he can. Highly recommend him to family and friends. The staff at Mike Anderson's are incredible from the financing, sales and service. Enjoyed our visit and love our Ram 1500 purchase. Thanks Again Chris!!!

Went for throttle light on they couldn't find issue like places I've been in past they just cleaned…read morethrottle body and billed me $200.00. I witnessed staff tell a customer they cleared his codes on vehicle and put it on lot for sale! I've had better experience with shade tree mechanics. If you buy a vehicle from them and lights on dash suddenly come on you know why!

The purchase experience was outstanding. Blake Shenefield and JimHartley did a great job in making…read moreus feel welcome and the transparency on all aspects made us extremely happy we choose Wabash Valley for our new Ram truck. Jeff and Cindy Gilles

garbage, truck needed only a coolant bypass valve to get it running, but I requested other repairs…read morebecause I was getting dealership help to repair ALL wrong with it. It has since sat there for a month and not even all the repairs I requested are being done.

This is my most recent experience. I appreciate that they fix what was wrong. I initially noted a…read morenail in my front tire and brought it in. I didn't think much of it after they repaired it. They didn't show me the screw. When I went home, I looked at my tire again and realized that their nail was still there. It appears they fix the wrong tire and there was maybe another nail elsewhere. They luckily made this right by repairing my other tire without cost. I don't know how it was missed during the tire inspection, however the manager were attentive to the concern. I still trust them to do the job just gotta make sure I double check the next time I leave.

Had all 4 of my tires changed. It was at a great reasonable price. As well they went out of their…read moreway to go ahead and check the things that my car was wrong with my car and gave me a paper that showed what I needed to get done. Great place!

This could have very easily been a one star review. Bottom line is they messed up. But the reason…read morefor a five star review is because of how they handled it. I made an appointment to get the oil changed and my tires rotated and balanced. Showed up for my appointment five minutes early. Damon checked me in and when I asked he agreed it would take about an hour. I told him I was going to walk over to T.J.Maxx and he was going to call when my car was ready. One and a half hours later I walked back over thinking that they had just forgotten to call me. I saw my car sitting in one of the bays. When I walked in and talked to Damon he said they still needed to rotate the tires. Imagine my surprise when I saw the hood opened on my car a few minutes later. Even I know that you don't need to open the hood to rotate tires. In the 1 1/2 hours that my car had been there the only thing that had been done was that the car was driven into the bay. Needless to say I was not a happy customer. When Damon came back into the lobby I questioned him about it. He said there had been an issue with another vehicle and it put them behind. He told me I would not be charged for the oil change. Therein lies why my review is not a one star one. Damon took ownership of the issue and took responsibility. And then he went out in the shop to help with my vehicle. We all mess up as humans. What makes a difference is how we handle things when we mess up. And Damon did great with that. And Damon went even beyond that. He also rolled up his sleeves and started helping get my car finished. I appreciate how he handled things.

They schedule your appointment you get there you wait 45 minutes to an hour and then they take your…read morecar and keep it another hour and a half just to change the tires it just takes you forever to get out of that place bunch of snails

Absolutely the best sales experience I've ever encountered! Jeff Kitchen found the Limited Edition…read moreStars and Steel Colorado that I wanted and got it delivered to the dealership. They gave me an excellent trade-in value on my previous truck and had all the financing arranged when I arrived. After a few text exchanges last week and an in-person meeting, I was able to seal the deal in about 45 minutes this morning. (Past experience at other dealerships has been more like two hours.) Added bonus: Financing did NOT try to up-sale things like Maintenance Plans, Road Hazard Protection, etc. I've never felt more valued as a customer . . . and I work for the manufacturer of these vehicles.

Decided to buy a car and I thought we had a confirmed deal until the financing. I had financing…read moresecured thru my credit Union which I told the salesman. - but when I got to the table the "manager" informed the salesman the deal would be void without using their financing. Sleazy. We walked out. You wasted my time. I'm sure I'll find a car elsewhere. Wish I could give you zero stars

I'm from out of state, but This place is great! My girlfriend and I blew a tire on a road trip and…read morehad to make an emergency stop for a new tire as we couldn't do the rest of the trip on a spare. The staff here were so friendly and got us in without an appointment due to the circumstances! If I ever happened to blow another tire in this state I would definitely try to make it here! It also was also a more than reasonable price!

I have been a customer of Tire Barn since they opened in Marion. But after today I will never go…read moreback. Had a nail in my Tire. Simple plug would have fixed it. However since it was an original Tire that came with the car they refused. Stating it was against the law to plug a tire that is 6 years old. Threads were fine on the tire. Just needed plugged.​