Was helping a friend shop for a dependable used car. Used Autotrader.com and found a couple of…read morevehicles that fit his budget. Mailed the dealership through Autotrader website on 06/07. Email includes a copy to me and the dealer with the vehicle listed, VIN, price advertised BY THE DEALER on Autotrader. I received a call that same evening to schedule an appt for 5:00pm the next day. I received 2 phone calls on 6/8 to confirm the 5:00pm appt. We drove 18 miles to Tipton. Once we arrived, we were informed that the vehicle was on a test drive for at least 30 minutes. Really? A 30 minute test drive? So the salesperson, Casey asked questions regarding what type of vehicle was my friend looking for (even though we had specifically selected this vehicle AND the other 1 year older model/same price, but different trim and mileage). Casey then informs us that Autotraders prices are incorrect and there's "no way" they would sell those vehicles for that amount (both vehicles were listed on Autotrader for $17,888 and $17,867. According to Autotrader, dealers are the ones that supply all of the information to them, including VIN, mileage, make, model AND price. The fact that the vehicle "being held" for us to view was NOT there (and we were called 3 times to set the appt and verify the appt and time), and that it was on a ludicrous 30 minute test drive, AND now the prices (which I had confirmed on the phone when the appt was made AND it is included in the message sent to me and the dealer), we incorrect and $10,000-$12,000 more is a classic bait and switch to get people to come in and try and sell them something else at a far higher cost. Within 18 miles (the approx distance I drove from Westfield) to Tipton Ford, there are over 70 car dealerships. I can assure you I would NEVER select this location due to bait and switch, shady business practices.

My son was offered to have the dealership buy his car- he went in and they a quoted him a price- he…read morecame back to make the deal- they "tried" to drive his stick shift- didn't know how to work the air lift (bags) blew his fuse, rubbed his wheel wells, then left it in first gear and told him no. Don't trust this company. Go any where but here.

We had a great experience! Just moved to Westfield and was looking to purchase a golf cart. DeLong…read moreauto group was highly recommended by our neighbors. We did a little research before, so we knew what we were looking for. They were knowledgeable about the product and made the transaction very simple. We were fortunate that they had an opening that same day for delivery of our golf cart. Would highly recommend for purchasing a new golf cart!

Be careful their warranties they sell. I can't use my warranty and I'm still having to pay for it…read more Three months. Also, I told I would get a refund at the end of the warranty. If I canceled no refund I used it one time. Their warranty they sold me was a complete lie of what they told me sold by Lynn and he just told me that's probably the reason she wasn't there anymore. So who gets to pay I do,I would never go back or buy anything else there. every time I tried to use the warranty nothing was covered. Already had over 2,000 out of pocket, car is still in need of more repair!

We just bought our son a Jeep Wrangler from Defiance Motors and wow are we impressed with the whole…read moreexperience! Matt and Lexi were awesome to work with, making the whole process fast, stress-free, no hassles, no pressure to add extra warranties, although they do offer them, they were honest and friendly about the vehicle we wanted, and just wanted us to be happy with the Jeep purchase. We felt like friends by the end of the transaction, truly not like any other time we've bought a vehicle, and we have bought many! Fun and professional group here, and we will be back for sure! I don't want to forget- the Jeep was immaculately detailed and so clean. Just check them out if you are looking for a quality used vehicle!

Lexie and her crew were so amazing! Extremely professional and informative whenever I had any…read morequestions. I would 100% recommend them for your next vehicle purchase!

this is the best place for having your car , truck or any other motorized vehicle worked on…read more I had a serious situation with a blown motor and could not find a replacement motor. a friend told me about AGM and I called and talked to Andy the owner. I had truck towed there and they found motor, replaced it and my truck is like new the way it runs. highly recommend AGM for your vehicle needs! I would give them 10 stars if I could. they are not cheap but I am a believer in "you get what you pay for" thanks AGM Auto!

Went to have our vehicle repaired when it would nor drive. We towed it to agm because of the…read moregreat reviews and of how close we lived to the business. The next day I get a call and was told the transmission was ground up. So our vehicle needed a new transfer case and a new transmission. The total cost would be $4000. We agreed on the cost and told them to fix it. After a week they called and said the got the transmission in and everything looked great but they were waiting on a transmission filter and would be good to go the following Monday. The following Monday rolled around and we were told that the new transmission was faulty and they would have to get a different one. That happened 3 more times only for them to tell us they couldn't figure it out. So who is to say if it Really needed a new transmission. We went to pick up our vehicle only to find they cut our exhaust out. Without an explanation. They did something to our battery. My guess is they swapped it out. I would of been able to check this if there were not a bunch of parts they left in our trunk which is were our battery is. They lost the fuse panel cover. This is by far the worst experience from a so called professional business I have ever seen. Since the battery wasn't working that meant when I pulled the vehicle back home there was no hazards or steering. DO NOT TRUST THEM. The word around locals and an ex-employee is that the employees are not certified mechanics. They are random high school kids.

Terrible work the guys are rude and I hope I see them again they destroyed the car I took thereread more

The guys there did a great job on our sons car. All gaps are even and paint is perfect. They also…read moreare very affordable for the work they and quick turnaround. Thanks the team at Murray's.