The service department (not sales) is absolutely horrible. I have a Chevrolet Colorado with 5,000…read moremiles on it. Broke down 3 weeks ago. It's been in the service department since then. I've called and left voicemails 3x and never got a call back. Not even sure I want it back at this point! Is it a lemon to be having a major breakdown at 5,000 miles? I do have a loaner to drive thanks to my salesman but, they did not want to give me one. They suggested I rent a truck from Enterprise "for a few days". At this point I would be $2000+ on a rental. They suck!!

Part replaced a few months earlier needed to be replaced. Dropped of vehicle Monday morning as…read morescheduled. Called service around 4:00 and was told that the work had been done and they just had to finish paperwork and do final driving inspection. I reminded them that they would need to send their shuttle vehicle to pick me up to take me back to the shop. Left three messages after 5:00. Finally got ahold of someone in sales at 5:50 who told me that the entire service department left at 5:00, leaving me to find my own way home.

Best package deals in town , friendly people doing great work. I would not take my car anywhere…read moreelse.

did not get bugs off / dirt on back will never go again.Steves is the best car wash in town!read more

Liars and cheats! I had an okay experience dealing with them in the past but the most recent…read moredealing was disgusting. I originally brought my truck in the winter of 2024. There was a lot of damage to the front end and they only fixed a portion of it. Claiming the rest wasn't in the claim instead of submitting it to insurance. When I picked my truck up they had put the bumper on wrong, not replaced fender liners, headlight, or fog lights. All were damaged in the accident and bumper was covered in original claim. I had to have an adjuster come back out and list everything except bumper cause that was on Miller's per the adjuster. Now we are in summer of 2025 and Millers has just now allowed me to bring truck in to get fixed A YEAR AND A HALF LATER. They claimed they were waiting to get paid by insurance/ dealership and that they had been paid. I asked that they have all the parts in shop before I dropped the truck off because they held it for several weeks (months) the first time. I can't go without the truck so they agreed I'd be in and out in one day. I called two hours before pick up to make sure I was good before an hour drive. I was then informed that they were not going to fix the bumper. Management called me to tell me I would have to FILE ANOTHER CLAIM. Told me that I had got the truck in a different accident and claimed that my over sized tires were rubbing fender liner which is all FALSE. As soon as I complained about the bumper I was told I could no longer pick truck up same day and that I would have to wait until insurance sends a second check to pick my truck up. A CHECK WE'VE BEEN WAITING ON FOR OVER A YEAR???? (After being told they had been paid and to come drop truck off and pick up same day.) I just spent $1300 out of my pocket that should be covered by insurance or they were going to hold truck hostage indefinitely. Avoid these chumps at all cost. There are plenty of people that are willing to do good business.

An excellent shop. Very reasonable price and quality work and tip notch customer service. Highly…read morerecommend this shop.

$239 for a detail that when complete looked like they used the vacuum at the 7-11 and ran it…read morethrough a gas station car wash. Upon initial inspection, very surface, it looked good. They had the car on a Friday, I dropped it off on Thursday evening. They never contacted me that it was complete so since they close at 4pm on Friday I showed up. The car was not finished, but they did not ask to keep it an additional day. They just set it outside, took the money and considered their work done. Upon closer inspection between the seats and console it had not even been vacuumed. That's distressing since the carpet was "shampooed"...so now we shampoo over debris and dirt? The interior surfaces were no more than wiped with something like an Armor-All product. The wax job, a week later doesn't even bead up water. I wouldn't have written a review, I would just never go back but yesterday I was packing for a trip and looked under the back seat and found debris, hair, and dog biscuits. Full disclosure, I bought the car used and have not had a dog in this car. This is a lesson learned, never again. They had offered me a 10% discount to do my second car...uh, no thanks. Another $200 for a job that I can complete at a self serve carwash. I'm good. I advise you, check everything, I did not. I trusted them to be honest, respectable and professional after reading reviews. They were none of this. I hesitate to post this review as I don't want to hear from them and I simply don't trust them to do it any better if they offered. Buyer beware. On a positive note...Wanda working the office was a complete joy, its a shame their work was so poor.

Customer service 2/5 rude man on pick up . "You had a gift certificate here you go" No Ty or…read moreanything. Fibers in grill and decals. Water spots Detailing marks everywhere. Residue everywhere. This was my $189 birthday present. For the best I was more than disappointed but the rude man was unnecessary.

While my mechanical problem was not resolved, I do give them 5 stars for professionalism and…read moreservice from my first phone call to the last phone call. I was on a 600 mile roadtrip when my car overheated. The diagnosis was difficult and when I got home, the overheating was back. Long story short, they refunded my whole bill including the new part they put in. I appreciate your high ethics Noble Mechanic!

It was very respectful when I first called up and they made arrangements to get my vehicle in the…read moresame day to get assessed and they did, even though they was kind of booked they contacted me about what all was wrong the estimates very good with communication I dropped it off they gave me an Uber back to my home they stayed in communication with me as the repairs took place and what they found and they was very reasonably priced very friendly and when I drop my rental car off at Enterprise they once again pick me up from Enterprise brought me back I paid for my repairs and left with my vehicle and I have had no problem since. Plus now I know anything else that might need further repairs in the future related to my vehicle. The customer service after I paid even came around and shook my hand very respectful very nice I would definitely go to them again.

Super job in my interior detail. Will be using him again. Will highly recommend him to my friends.read more

Our black Lexus needed an interior and exterior detail really bad. Hadn't been done in years. The…read moreowner Brian was very responsive, came to our house to get the car and we were really happy with the way it turned out. Fixed some scratches we didn't think would come out, headlights buffed and overall just very detail oriented cleaning. Highly recommend. Pricing in my opinion was very fair.

I was from out of town with a check engine light and misfiring problem on my 2022 Ram. The service…read moretechnician came from the work area, diagnosed the problem and test drove it all within 30 minutes. A truly outstanding experience with mechanical knowledge and dedication to customer service. If I lived here this would be my go-to shop for auto service, we are very grateful for getting our truck back on the road to Georgia!!

I have been a customer of jarrells auto repair for many years and my dad before me..I can always…read morecount on them to fix the problem not only in a timely manner but I trust my vehicle when I drive away. They treat me like I'm family and makes me feel valued and respected, thanks so much to Stacey and Aaron and pops.. Taking care of me and my families vehicles and never taking advantage like I've seen many other shops do. You guys always have the right mind set to accommodate your customers and we appreciate it!!!!!

My Chrysler Town & Country needed some major tranmission work done on it and being on an extremely…read morelimited income being disabled I was concerned about being able to afford the repair. The owners and especially Sam; the Service Tech I spoke with went above and beyond to help cut the repair costs down for me so I could afford the proper repairs. They had my van fixed within a day and my van is back to running amazing! I appreciate how well I was treated and recommend Phil's to everyone!

DO NOT GO TO PHILS AUTOMATIC TRANSMISSION!!! We needed…read moretransmission work done through our extended warranty program. Phil stated he had worked with them before and agreed to do the work. We took car to him on Monday, along with all the warranty information and told him he needed to call the warranty people to get authorization so he can get paid. HE AGREED AND SAID HE LIKED OUR COMPANY BECAUSE THEY PAY FOR THE DIAGNOSIC! Not one single time did he call with any updates. By Wednesday he still "hasn't found anything". Today (Friday) we go to pick it up, still doesn't know what is wrong. When I asked for a copy of the codes he pulled so I could look into them, he got irritated and tossed the paper at me, hatefully. When told we would be taking the car, he tried to charge $90 for the diagnostic. Threatened to keep the car even. When asked if he followed the directions I gave him for the diagnostic fee, he said no. That he didn't have time. I offered to get them on the phone right then and there. Of course he didn't want to do that. He cleared off the $90 and returned the car. He was rude, arrogant, and chauvinistic. He doesn't do what he promises and did nothing for us but run out a 1/2 tank of gas. STAY AWAY, STAY FAR AWAY. YOU WILL JUST BE AS DISAPPOINTED AS HIS WIFE PROBABLY IS.