an amazing quality service and impressive customer service. if you want to have good honest service…read morethi is the place to go.

The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

Just bought a brand new cx9 from Marco! My husband and I had a great experience! My husband was in…read morethe car business for several years so we were not looking forward to the sales process and The typical hustle that you expect. To our surprise we were treated very fairly and didn't feel like we were pressured in anyway. We feel like we got a really fair deal. The manager came out to speak with us and was very friendly as well. We will definitely recommend this place and come back in the future! Update: The service department SUCKS. Every time I've used them. No one knows what's going on and it takes so long to get a simple oil change even if you have an Appt. I've been trying to give them a chance since it's the dealership. But they just are horrible.

The worst experience Ive ever had at a dealership. The financing guy and those in the title…read moredepartment gave us the wrong instructions on a titling issue. They hounded us to get it fixed while telling us the wrong things to do. My wife and I (with two small kids we need to tote around) still have not been able to register 9 months in to our lease! Eventually this place was taken to court for selling our trade in without getting the title fixed. AJ Roush and Steve Reynolds offered no help, knowing all of this took place. They showed zero remorse and even held my registration up longer by not giving my wife and I the basic docs until we drove 45 minutes there and back to Westfield to pay a tax. Never do business with this company. I look forward to my lease being over so I can get away from this place. I will never do business with them again.

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.

I had a new engine put in somewhere else, but started using Eagle. I noticed an oil leak and was…read moretold there were valve leaks from when Tom Wood put in the engine. Tom Wood said my vehicle was out of warranty (12k miles or one year and I work from home, so I didn't drive it often). I had Eagle do the valve work, with was over $800. A few months later, I noticed there was still oil leaking. I took it back and they said it wasn't the valves, but is now the top oil pan. I asked didn't they have to touch or remove the oil pan to do the valve work? They said no and said it would be another $800+ to repair. I talked to another mechanic and was told they absolutely had to remove the oil pan to do the valve work. So, my truck is leaking oil and loosing engine pressure because Eagle reduced to honor their warranty and wanted to milk me for money. Update after owners response: I took my vehicle back a few months later and that was the answer given. I did not drive for the majority of 2025 because of a hand injury. I'm writing this response now because of what I was told by a mechanic recently. If they look in their system, they will see they repaired my car and a few months later, I brought it back for a diagnostic because it was still leaking oil. I work from home and put very few miles on my car between 2020 and January 2026.

My car decided to stall on the way to work while driving it this morning. I was able to get it…read morestarted and headed to another car shop down the road. They said they wouldn't even be able to look at it until Monday, so I remembered Eagle Auto which was half a mile away. I got there 10 minutes before they opened and was the first one in. Jessica helped me at the counter. She was absolutely phenomenal and LOVELY. She got my keys and said they'd have someone run diagnostics on it. I made my self comfortable and waited for about 45 mins until she came back with the results. Thankfully nothing popped up on their tests and she gave me my keys and said no charge. Wow. Just wow. Great service and they were so prompt. I told her that I would be giving them an awesome review- especially her help. I will most definitely be coming back (hopefully not too soon) when I'm in need of service. They also gave a ride to a gentleman that came a little after me. Very nice. Well stocked coffee bar and snacks. Jessica asked if I needed to do any work bc they have an office for people that work while they wait. How great is that? Thanks Eagle Auto for your kindness, thoroughness and promptness.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.

The best Tech and customer service at a car repair shop ever!!! Don't let all the cars outside fool…read moreyou, most are waiting to be picked up. I went at the right time and got in and out in 30 minutes with awesome work done to my SUV, and at a fair price. I hope I don't need to come back soon but I will be back if I need anything because you guys are great!

This used to be the only place I would take my car. I was loyal for years. Unfortunately, they are…read moretoo busy and understaffed. They lost their good communication skills and friendliness. They also completely misdiagnosed my car so I took it to another shop. My suggestion is to pass as the quality of work is just not there like it used to be.

My was cousin was traveling through to TN. He stayed a couple days with us, the morning he set out…read moreagain for TN... his van wouldn't start. My cousin is an electrician and pretty handy. We spent and hour or so troubleshooting and couldn't figure it out. I got in my truck and towed him over to AVC. AVC was busy, but gracious and fit him. Not only did they fit him in, they diagnosed and fixed the problem quickly. A good shop, with good people.

A great bunch of people providing quality service and friendly smiles. The shop is clean and well…read moremaintained. The services they provide are many. I'll take my vehicles here for service again for sure. The value of what they provide is top shelf. Very much recommend AVC Auto

Here for a baseball tournament and had my BMW X5 break down with a coolant leak. Called them late…read moreon Friday afternoon to see if they could get me in as I'm from out of state and heading home on Sunday. They called me after hours on Friday evening to tell me they found the issue and could get it done first thing Saturday morning. Received a text at 11a.m. Letting me know my car was ready to go. Great customer service, fair pricing and great attention to detail. Highly recommend using Westfield Automative for your auto mechanical needs.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.