The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

We've been taking our 3 cars here for a couple years now. If you need an honest mechanic who…read moredoesn't try to sell you repairs you don't need, this is the place for you. George has been a huge blessing to our family and kept our older cars running. A gift for a family on a tight budget! He's shopped around for parts for us several times. He's flushed the transmissions on a couple of our vehicles. Our van was WAY overdue and the transmission was slipping badly. He suggested an inexpensive additive (put in when refilling) that has made a huge difference. Very glad we found this shop!

My family started bringing our cars into Patton Service several years ago. Hands down, they are…read moregreat. Mariah, who schedules our service, is incredible. I always tell her that she is one of my favorite people because she is. She is kind and patient with me (and all my questions) and is always upfront with me concerning when the car will be ready. I highly recommend Patton Automotive Service.

Service department is one of the biggest life savers ever. I came in on a Saturday which they…read moreusually don't do service on vehicles that day. But Zack was working and he was more than happy to help. He was super friendly, showing me the problem and even showing me the way to fix it. He had me in and out in about 30 minutes. Thanks to him, I will only be coming here from now on with my service needs on my car.

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

Totally pissed off. Took my car in for a check engine light. $444. bucks later and the light is…read morestill on. Informed them of this and they didn't care at all. Their response..." Take it to the dealer" What kind of crap is that? If I could stop payment I would. So much oil all over the engine i thought my car was on fire

i found Bill Kitchens Body Shop through a Facebook auto repair post with lots of positive reviews…read more even though it's a small shop, i decided to stop by for an estimate. they gave me an estimate very quickly, and i was able to schedule an appointment immediately. i was surprised by how affordable it was, so i went ahead with the repair. i was also extremely impressed with how quickly they got my car fixed. other shops estimated it would take 2-3 weeks, but Bill Kitchens had it done in just 3 days for about half the price! they also offer a lifetime warranty on their work, which is a huge plus. i would definitely come back if i ever needed more body work done!

Quick turnaround and outstanding work! I stopped by for a quote after reading prior reviews. They…read moreworked with my insurance company and everything went smoothly. Thank you!

Had my car in for a 60K service plus sports suspension install. Bob and his crew did the job right,…read moredid the job well, and most importantly charged much less than what the local BMW dealer would have charged for the same service. The car is driving like new, and I would totally recommend Import Specialists to anyone with a BMW whose free factory service has expired and looking for a solid alternative. The address on Yelp is wrong: it's 4373 W 96th Street and not 4211 W 96th St. They moved about 2 years ago.

Bob is unethical and hopefully not in this business any longer. He charged us over $1700 when he…read morequoted $1000 at the time I dropped off our Acura TL for the timing belt and water pump. Once we picked up the car it ran terrible, not trusting this shop I had it towed to Ed Martin who stated they used cheap eBay parts, adjusted the valves wrong and set the timing belt one tooth off.......ED Martins cost to fix everything And replace the inferior parts with OEM was $1400 $300 less than what Bob charged us to do it incorrectly. Fortunately we were able to get a complete and full refund through our credit card company Since Bob would never return my calls to remedy the situation. Anyway if the sharpest on business or the owner has set up any other businesses stay far far away!

Much like the other "not recommended" review, I found the customer service at this shop is less…read morethan acceptable. We were given the name of this shop by someone with many years in the automotive industry in the Indianapolis area. We were told they were the best. Unfortunately, we'll never know. Four months after initially contacting this shop and getting an estimate from them, we were told today, they don't work on BMWs any more because they are too complicated with all their computers. We need a hood and a bumper cover. Nothing that requires even remotely doing anything to a computer on my car. In addition, my car is a 2004. There are 2014 Fords with more advanced computers than what my car has. To top it off, my insurance company has already cut them 2 checks to do the work - thank goodness those are still in my possession! I'm not saying this privately owned business has to take every customer that walks in the door. I'm saying that if you don't want someone's business don't string them along for 4 months. Return phone calls and be professional.

Rick runs a great collision shop. As the parent of 4 children now in their 30s, I know something…read moreabout the subject. Rick is a straight shooter who won't let you waste your money. I also appreciate the integrity in engaging the insurance companies who want him to install used or remanufactured parts. He simply won't do it. Estimates are accurate and reasonable. Often the final bill is lower. Due to the volume of business and returning satisfied customers, it may take a couple of weeks to get the work scheduled, but it is professionally done and always looks as good as new.

Great service, do a great job on vehicles. Customer service is amazing, don't steer you wrong and…read moremake it affordable for fixes

I'm a big fan of Gray's. Honest and do great work. I'll keep coming back. Give them a try if you're…read morein the Carmel area.

Worked on my Passat diesel - Half the price of the dealer…read moreand discovered other things that needed attention. Great service:fair priced; no surprises. HIGHLY RECOMMEND

My bad for not reviewing this incredible group previously. These are car guys. Guys who…read moreunderstand when your car is struggling, or worse; plain broke. They are especially adept at finding odd issues. They are also very resilient in getting your car back correctly and economically. They once provided a sensor they had laying around, at no cost...I did not even have to ask! My cars have been under warranty of late, though they provide service that is a huge improvement over the local dealer, and at a fair price.