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DeLong Auto Group

3.0 (6 reviews)
Closed • 9:00 am - 6:00 pm

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Tipton Ford

Tipton Ford

(9 reviews)

My son was offered to have the dealership buy his car- he went in and they a quoted him a price- he…read morecame back to make the deal- they "tried" to drive his stick shift- didn't know how to work the air lift (bags) blew his fuse, rubbed his wheel wells, then left it in first gear and told him no. Don't trust this company. Go any where but here.

Was helping a friend shop for a dependable used car. Used Autotrader.com and found a couple of…read morevehicles that fit his budget. Mailed the dealership through Autotrader website on 06/07. Email includes a copy to me and the dealer with the vehicle listed, VIN, price advertised BY THE DEALER on Autotrader. I received a call that same evening to schedule an appt for 5:00pm the next day. I received 2 phone calls on 6/8 to confirm the 5:00pm appt. We drove 18 miles to Tipton. Once we arrived, we were informed that the vehicle was on a test drive for at least 30 minutes. Really? A 30 minute test drive? So the salesperson, Casey asked questions regarding what type of vehicle was my friend looking for (even though we had specifically selected this vehicle AND the other 1 year older model/same price, but different trim and mileage). Casey then informs us that Autotraders prices are incorrect and there's "no way" they would sell those vehicles for that amount (both vehicles were listed on Autotrader for $17,888 and $17,867. According to Autotrader, dealers are the ones that supply all of the information to them, including VIN, mileage, make, model AND price. The fact that the vehicle "being held" for us to view was NOT there (and we were called 3 times to set the appt and verify the appt and time), and that it was on a ludicrous 30 minute test drive, AND now the prices (which I had confirmed on the phone when the appt was made AND it is included in the message sent to me and the dealer), we incorrect and $10,000-$12,000 more is a classic bait and switch to get people to come in and try and sell them something else at a far higher cost. Within 18 miles (the approx distance I drove from Westfield) to Tipton Ford, there are over 70 car dealerships. I can assure you I would NEVER select this location due to bait and switch, shady business practices.

Dan Young Chevrolet GMC - Free shuttle service!

Dan Young Chevrolet GMC

(7 reviews)

Hands down the best car buying experience we've had. They were not pushy, were fair with the trade…read morevalue, and beat the price of other dealerships by a good bit. Upon delivery, they had everything ready to go so all we had to do was sign paperwork when we got there. Joe C. and our salesman, Gabe, took about 45 minutes on a Friday evening to show us all of the bells and whistles, set up OnStar, and answer any questions. I feel confident telling everyone I know to purchase from Dan Young Tipton!

My experience with Jeff Hughes at the Dan Young dealership was negative, and I would not recommend…read more We negotiated for a truck, and we were $500 apart. He claimed he couldn't agree to final price until the truck was put through their service, and asked if I wanted to put down a $500 deposit-hold until then. I agreed. Two days pass with no communication, and I just assume it's still being serviced. On the third day he sends me an email at noon saying he wouldn't drop his price from the originally listing at all and asked me what I wanted to do. He never bothered to text or call (yes, he had my number), just the email. By the time I saw the email and got back to him, he claimed "I'm sorry the 48 hour hold was up around 1pm and we sold the truck to somebody else because we didn't have an agreed upon price." I'd avoid this business based on my experience with them, but maybe it's just the one salesperson. Who knows.

DeLong Auto Group - usedcardealers - Updated May 2026

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