This could have very easily been a one star review. Bottom line is they messed up. But the reason…read morefor a five star review is because of how they handled it. I made an appointment to get the oil changed and my tires rotated and balanced. Showed up for my appointment five minutes early. Damon checked me in and when I asked he agreed it would take about an hour. I told him I was going to walk over to T.J.Maxx and he was going to call when my car was ready. One and a half hours later I walked back over thinking that they had just forgotten to call me. I saw my car sitting in one of the bays. When I walked in and talked to Damon he said they still needed to rotate the tires. Imagine my surprise when I saw the hood opened on my car a few minutes later. Even I know that you don't need to open the hood to rotate tires. In the 1 1/2 hours that my car had been there the only thing that had been done was that the car was driven into the bay. Needless to say I was not a happy customer. When Damon came back into the lobby I questioned him about it. He said there had been an issue with another vehicle and it put them behind. He told me I would not be charged for the oil change. Therein lies why my review is not a one star one. Damon took ownership of the issue and took responsibility. And then he went out in the shop to help with my vehicle. We all mess up as humans. What makes a difference is how we handle things when we mess up. And Damon did great with that. And Damon went even beyond that. He also rolled up his sleeves and started helping get my car finished. I appreciate how he handled things.

They schedule your appointment you get there you wait 45 minutes to an hour and then they take your…read morecar and keep it another hour and a half just to change the tires it just takes you forever to get out of that place bunch of snails

I took my Saturn Vue here due to a sound and vibration. Charged for diagnosis. Fine. Mechanics…read moredidnt know what they were doing. Didnt put the car on a lift. It was obviously a movement issue, not a vacuum leak or a topside issue. Part of it turned out to be U joints. The other part was the cam shaft positioning sensor and they charged me 800 to change a spark plug and diagnose a fuel injector issue... VINCE HAS THE WORST ATRITUDE WITH CUSTOMERS. He took advantage of a disabled woman and her Navy son. All he cares about is the money, not the person. I hope this business closes soon for good because people are waking up to his tactics. His mechanics are pretenders and so is he. I fixed the issue myself.​

I Most say, The owner of this place is awesome and his staff as well. He took care of my jeep in…read moreone day. Thanks Vince for saving the day for me. No more looking around, this is my auto repair shop.

We have bought tires for all our vehicles here over the past 4 years. They are all very friendly…read moreand they do great work. We would recommended they to anyone in the area.

Best One Tire & Auto Care Upland always does a great job taking care of my vehicle! They fit me…read moreinto their schedule, communicate everything they did to help me understand my car better, and their rates are fantastic! Couldn't ask for better service!

My adult daughter's Kia Soul was having problems; stalling while she was sitting at stop lights and…read morenot starting again. Since I live over 70 miles away, I had her take it to this place for diagnosing. After taking it to them twice with no fix, we brought it back to my house for my local mechanic to work on it. In one visit, he had it diagnosed and fixed. Best One Tire & Auto Care quite obviously did not take my daughter seriously or really try to diagnose the problem. Seems like they dismissed her rather than listen to her. What's even worse is that they charged her for a new battery when that wasn't even close to the problem. I would NEVER trust this place with anything. Horrible customer service that led to my daughter having to call for assistance more than once.

From the owner: Best One Tire & Auto Care Of Grant Countyread more

I stopped at Marion Lifetime Mufflers without an appointment. He had an opportunity to replace my…read moremuffler without me waiting or scheduling an appointment. The replacement muffler was suggested by the owner as being much better than the original muffler. The new muffler has better flow and has reduced back pressure to the engine. The gas mileage has increased by 2 MPG.

From the owner: Brakes, Complete Exhaust Repair, read more

The service is terrible! 1. I brought my car over and they stole parts off my car without notice…read more 2. They took 2 months just to fix a tire 3. When I took my car Over there they reved my car and mistreated it by breaking it even more 4. I just wanted a tire fix but they charged me even more. 5. They gave me hidden fees! Lastly, don't go there it's terrible service and they rob your parts and take to long just for a short task

This place is now called Maxon's. I had a great experience here. Needed something fixed related to…read moremy oil pressure. The managers/owners were very honest people and cared to explain to me everything that goes into this repair and what they would do. They did not want me to spend more money than I needed to and were very honest, friendly people! Highly recommend.

Excellent service, prompt and quick. I highly recommend Foreman and Sons Towing. Great pricing…read moretoo. The cab was clean and roomy and made the ride home pleasant.

I love to stop by and get the tank filled. Same price (or better) as the self-serve place a block…read moreaway, and yet they pump it for you. Sometimes (I think with a fill up) they also wash your windows! Who does this in the 21st century? I have also had them tow my cars on at least 2 occasions and they were fast, efficient, and affordable!