Today was an amazing example of someone changing our path…read more.. The 3 musketeers all geared up and headed down to Eugene to get to the Oregon Country Fair... we stopped at Les Schwab like I had been told to do each time to make sure the tire pressure was good and tires were good to adventure... the guy says the tires on the axel were good, but I should look at switching the spare out soon...he didnt know how far Id get on it if need be. So we go on our merry little way...and about 30 miles from Eugene... the Rv shakes and you feel the plunk of a flat tire... This was no ordinary flat tire... it burst and then ripped out the wheel well and made a huge hole in a space where we stored extra gloves and our electric space heater...I had placed our Jerry and Jerry bear on the lid of that... they were laying on the side of I-5 about a 1/4 mile back. So, here is where a couple of angels came... we use state farm roadside assistance... which has been a great investment BTW... the Jbs Roadside Assistance arrives in about 45 mins...and although he isnt supposed to do a trailer... changes the tire...he initially thinks it doesn't fit... but it does...he tells us to drive really slow with flashers... Coburn is just 10 miles... if it weren't for him, we'd be either on the side of the road still or towed and without RV for the festival. Angel #1 Noreen googles closest tire shop and we arrive at Pomp's Tire Service these guys not only didnt blink an eye at getting us 2 new tires, but worked really hard to get the shredded rubber from around the axel and shoring up the underneath. They had us back on the road within an hour...and put the other good tire on the spare mount so we still have a spare. Angels #2. If it hadnt been for these 3 guys, not only doing their job, they went above a beyond and sent us on our magical way.

He really saved our day! Very professional and kind. Thank you so much!! We are so happy to be back…read moreon the road.

There was a mix up because my room mate forgot to answer the door for the towing appointment. It…read morewas frustrating both for me and Jack. The towing time was cordially rescheduled and I gave him a $20 tip. I am highly pleased with his professional, professionalism and friendliness, especially in dealing with this complication. I highly recommend this towing service!

My power steering went out suddenly when I was driving east on 126 about 11 miles out from…read moreSpringfield. I wrestled the car over to the side of the road and called Jacks Towing. He arrived within 20 minutes, showed me the broken belt in the engine compartment and towed me back to Eugene and Kendall Suburu. David (son of Jack) was very pleasant and informative and billed directly to my insurance company! A big thank you to David for saving the day!

I needed help with a flat on my boat trailer. David K responded promptly and immediately addressed…read morethe problem. He had the right equipment and knew what to do. We were charged the basic service call and I was pleased to pay it.

Great service, expensive (I think), Great Service!…read more $180 to tow 5.5 miles in town during regular business hours. AAA (love AAA) wouldn't cover. AAA uses Ray's Towing too. Ray's towing was recommended by St. Vincent de Paul auto sales, so I called around for prices, including Ray's. Everyone was about the same, but still $180 for a short daylight tow seemed excessive. They did an excellent job. So call them first, before you get old, grumpy and cheap. I would use Ray's Towing again, and still bitch about the price. They're good.

Landon was a God send. He comes to you, and actually you don't even need to be home. He diagnosed…read morethe issue, orders parts and comes back and finishes the job., very thankful to have found him! After he was finished fixing our windshield wiper motor and helped my mom figure out what was wrong with her car. He figured out what was draining her battery whereas the dealership couldn't. Thank you Landon!

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

They towed our vehicle illegally and violated ORS 98.858 and ORS 98.853. We paid to get our vehicle…read morereleased ASAP to avoid their ongoing charges, but now have to go through the trouble of taking action against them and a formal dispute. Staff appeared to be under the influence.

I was helping a young women retrieve her vehicle after it had been towed. I simply asked the…read moregentleman at the counter why they were charging her so much ($450.00) for a tow from a parking lot and less than a 24 stay at their lot. He was extremely rude and dismissive of me. Even after I told him I knew it was way more than other companies charged for the same service. I would have given Brooks zero stars had that been an option. These guys are predatory. Don't use Brooks if you have any other choice.

I had been to a couple of other auto wrecking places in the area to get a lot of parts for my 88…read moreSuburban. By far Taylor's was the best. I had to wait a little bit before getting in the yard, but they were pretty busy and the wait was well worth it. Rather than being given a map and and spending a good hour searching for the car I was looking for, they drove me to the exact location and pulled all of the parts I needed. The guy who was pulling them even told me showed me how to swap out future parts that I needed. They spent a long time searching for the exact size spare tire I needed and were even going to mount one on a spare rim If they couldn't find one. Just when I thought that It couldn't get any better, the guy at the front counter told me the price of everything including the spare tire and wheel: WAY cheaper than any other place I had been to. I in fact payed that price for a only a couple of parts that were smaller at other wrecking yards. Overall, the staff was very friendly and knowledgeable. And the prices are very inexpensive. I will be returning here whenever I am in need for any part.

Great Wrecking yard! I called them to see if they had my…read morepart and they did! They pulled the part and then called me to let me know it was pulled and ready to pick up. So Easy!! Great Price too! Will for sure keep them on my list of yards to check out when I need parts.

Don't call anyone else. These people are amazing. Thank you so much for helping us get our truck…read moreback.

So I called Charlie from SWAT this morning to arrange him to pick up my '06 SCION XB and have it…read moredelivered to an auto shop to be repaired. He called me back about 15 minutes after our initial conversation and informed me that he was going to be tied up with an auto accident at 14th & Main Street, so he was going to get another coworker to handle my towing need. Long story short... the other person didn't show up. As I was growing impatient and calling around to other towing companies, Charlie showed up, lined up he truck(like a pro) and started hooking up my car, and apologized for the debacle regarding the tardiness of the other person not arriving to tow my car to the auto shop. He tried to comp me for the towing, but I insisted that he at least take a few bucks for lunch & his time. I thought that his actions were pretty were admirable, and next time I need a tow in the future, I will not hesitate to call him again. Props to Charlie for not leaving me hanging.

I was in a slightly unfortunate situation with daylight dwindling and Monday coming up fast and…read morethere was a wee bit of distance between where I was and where I needed to be. No thanks to my own insurance, I reached out to Alpha Towing and they responded extremely quickly. The driver, Jason, was a blast to talk with on the way to the repair shop. Their equipment and attitude reserved a spot in my contacts list... hope to never need to use their service again, but if I do... they will get the call. In today's world where people are hard to trust... Alpha Towing has definitely got mine. Thanks for the help! Greg P

I called to have a vehicle towed, quickly answered and in less than 25 minutes, the tow truck was…read morehere, manned by a very skilled young woman who did the job and got the vehicle off to C&L for service! Terrific service, mannerly, careful and just what you'd want! Eileen W.

I've had to call these guys twice in the last couple of weeks, and I have nothing but good things…read moreto say about them! A couple weeks ago my husband and I were at the grocery store and the car wouldn't start. Nothing like being stranded with $300 worth of groceries in the car. They sent Marc out to try jumpstarting the car, with a tow truck coming behind him if needed. Marc tested the battery and the alternator both, finding it was the alternator causing the issues. Thankfully we don't live too far from the store, and Marc said if we don't make it home to call him and we'd do it again. Reassurance of continued help is an incredible comfort all by itself! After replacing the alternator, we've had continued issues and needed the car jumpstarted so my husband could go to work. A friend is coming by tomorrow to do some work on the car, so I just needed it to make it through the night. Marc is the one who came by again tonight, and recognized me when introducing himself. That tells me a lot about who he is, given I was only there for a few minutes the last time when he met us. He spent far more time with my husband. We chatted about the issue and what had been happening, he gave us advice on how to fix it and where to go and where not to go. Then asked us to follow up with him about replacing the battery. It was obvious he cares and really does want to make sure the problem is fixed. I don't know if the owners or other employees are like Marc and put the same level of care and attention into their business because I've never dealt with anyone else. But I certainly hope they do. If I ran a business, Marc is the kind of employee I'd want to hire. I'd also feel very comfortable calling them if I were on my own and needed help. All of that put together speaks volumes to me, and I'll be recommending this business to friends and family. These guys are great.

Amazing service. Braydon was awesome while talking on the phone and getting an eta for when help…read morewould get to us. Professional manner. Good guy all around. Thanks again for the help

Our check engine and traction control lights came on just outside of Eugene, during a long day of…read moredriving from San Francisco to Mt. Hood for vacation. It was just after 7p so we knew repair shops weren't going to be open, but we still had 3 hours of mountain driving ahead and needed some reassurance our car wouldn't blow up if we kept going. Enter Peter at Elite Auto Tech- we called him and even though he offers towing, he didn't try to freak us out into pulling over and getting towed- just told us to swing by and he would check it out for us. Super friendly, capable, honest guy. Checked out our codes, told us if we take it easy we'll be fine, and to get it fixed when we can. Gave us a very reasonable quote if we wanted him to do the work when we came back through town. Cleared our them and sent us on our way in 30min. The lights haven't come back on and he saved our trip!! Would highly recommend! He went above and beyond to help us out in need! Truly appreciate him taking the time after hours to give us peace of mind!

Peter went above and beyond for me by making sure a issue my vehicle was having a part from the…read moremain issue of why I had brought the vehicle to him to fix in the first place. He found out that there was something else going on and he was stunned that a different mechanic had allowed me to drive in the condition that it was in. He took separate time and did something simple to fix it therefore ensuring the safety of me and my kids. I can't say enough about how grateful I am that he made sure that my vehicle would be safe to drive. I know there's good people out there, and Peter is one of those people! I would definitely recommend anybody to him to fix their vehicle.