The food was so good and the people who worked their made me feel like I was a vip I recommend people should come here more often

There have been several times when I've placed an order over the phone, only to arrive and find out that my order was given to someone else. As a result, I've had to wait an additional 15-25 minutes for them to remake my order. I've complained multiple times, but I've never received a clear explanation or resolution. Honestly, the pizza isn't good enough to justify waiting 40-50 minutes for an order that was placed ahead of time. Unfortunately, this place seems to be going downhill, and the repeated mistakes and lack of customer service are making it hard to justify coming back. read more

No highchairs for toddlers We asked if we could close the door, so the toddlers won't run out and we were told NO, the doors need to remain open We decided to take our order to go since this restaurant is not child friendly If I would have known this prior, we probably would not come here to be honest read more

I was charged $6 for extra pepperoni and it barely looks like a regular pepperoni pizza. If you guys order anything extra make sure you check your pizza before leaving the place. $6 dollars is ridiculous alone but not get the extra that was paid for is messed up. read more

Hugo's Pizzeria - Where's the extra pepperoni - Pizza Near Me - Watsonville, California

The pizza was super expensive for a large and the pizza needed more cheese and sauce. Other than that not too bad but not sure if it was worth the price read more

Hugo's Pizzeria - Pizza Near Me - Watsonville, California

Horrible service horrible people go to Pizza Mia. It's way better. Make you wait like 25 minutes for one Slice- sucks.

Great pizza great service this is my kids go to pizza! Muy buena pizza buen servicio MIs hijos siempre escojen esta pizzeria!

This is my go-to pizza place. It's always reliable. I've never ever had a bad pizza. It's even good cold. Nice and bready slices piled with cheese and toppings. I've been going here since it opened and while I do occasionally eat other pizza (Don't hate me Hugo) I've never considered making any other place my go-to. I love that they offer slices too so when I need a quick lunch I can pop in and get a slice and be on my way in minutes. They never make me wait long either. Even when they're busy, like on Super Bowl Sunday, the wait isn't usually any longer than 20 minutes which blows my mind. I think only once I had a longer wait but you know what? I didn't care. I'll wait for good food. I realized I went there a lot when the owner saw me in a grocery store and recognized me. He's always very kind and if he's ever busy or not there his staff is always nice. The only thing I could possibly change is that I wish I had the option to tip when I pay with a card. read more

Love this place. Friendly staff, good prices and excellent pizza. They have a huge, family sized pizza that will feed the whole crew!!

It's like it bothers them that you're purchasing from them. Rude attitude from one of the men at the front all the time.

It is like the best thing ever I like love this place and the service is great and I love it if I want a fast and quick thing to get I will get Hugo's . read more

Friendly fast service and great food! Unpretentious and comfortable. Everything on the menu sounded delicious. We were visiting from out of town for a soccer game nearby and this was the perfect way to end our visit to Watsonville and refuel after the game. I would definitely return if I visit Watsonville in the future. read more

Really good pizza and calzones the pineapple is really good we will definitely be coming back

I love it pizza is big and always hot Great service made my tummy happy i mostly like the peperoni read more

Tried to use the Yelp deal and they refused to honor the deal or make the pizza. I explained what the deal was several times and they continued to refuse to make pizza or honor deal. Why create deals if they are not honored. read more

Hugo's Pizzeria has really good pizza for a reasonable price plus they give you a free small when you buy one or two XL pizzas! My only suggestion is order your pizza to go because it is not very clean inside and you could risk having a fly land on your pizza from the flies flying in constantly from the outside. read more

Gotta XL and got a free Pepperoni to Go on my Birthday! i was meeting friends at The Hangar for Beer. i knew the food available there was limited! i wish inhad picked it up sooner! It was a cold foggy day and it was nice to have some warm food. I think the XL sausage peppers, onions, mushrooms could 've had more sauce but it seemed to be a crowd pleaser! The little pepperoni went fast! Will try and have one delivered next time! read more

Hugos pizza from its beginning, has always been the best of Lapeer, and still remain so in my opinion, and others in my family and friends circle read more

1 Step above high school lunch pizza, and that's only because I live down the street.. Big pizza, a lot of dough, little sauce. Passolah

Although I have never actually gotten a pizza from here. Me and my buddies when we were finished at the cabrillo college we can come here for lunch at least once or twice a week and get a calzone. They're pretty good portion not overly greasy and they fill you up. It might as well get a one of those old fashioned Cokes made from Mexico that come in a glass bottle. read more

I love you guys. This pizza, it's so yummy. Fine, sure sometimes it takes a while. But that's just cause I forget to call my order in ahead of time. Pizza for life. Super convenient location. They're really busy all the time. Remember to call it in. read more

Hugo's Pizzeria - So good!!!! - Pizza Near Me - Watsonville, California

Love Hugo's! The pizza is so delicious and I love the deal of buying the XL or Giant pizza and being able to get the small cheese for free. It's been one of the best ways to feed my family for gatherings or parties! read more

As someone else had stated, this is one of the few places in town that offers calzones. I really do enjoy their calzones, but the inconsistency is slightly annoying. It's made different every time (I've gone) and it seems like the size is getting smaller while the price stays the same. Most of the topping are now just in the middle leaving the bigger pieces of the corner being just bread, and there is hardly any sauce on it which makes it dry. Since it's the only place in town that I know of, I have kept going. However, the inconsistency has made me think that I should look elsewhere or even learn to make it myself lol. read more

Used to come here a lot because the pizzas were cheap and were fluffy and tasty but the last time I went to pick up my pizzas after preordering, I saw several of the employees not wearing gloves and touching registers, opening drawers and all and it really grossed me out. It's like they got the whole family practicing how to make pizzas or something with no proper health and safety training. Also the prices went up and it almost compares to other chain pizzerias prices. When I got home the pizzas were so greasy that one couldn't even hold the slice without having all the oil dripping all over you hand. Not sure if they're using a different type of cheese or what but I didn't let my kids eat that so I ended up throwing it away. I'd rather pay a little more for a pizza where I can see employees are wearing gloves and following health regulations. read more

Great pizza at a local spot. Have pizza available by the slice, and their small pizza is a good enough size that'll you'll have enough to save for later. Staff is friendly and courteous. Great spot. read more

I thought it was time to give Hugo's another try. Today we ordered a large combination. It comes with a small pepperoni. Unfortunately, the only improvement has been an upgrade to the eating area of restaurant. I believe this has come at the expense of the pizza. The pie is square so you do get more quantity. However, the quality is severely lacking. I call this me too pizza. It's the same as all the others. No real difference in taste, using the same ingredients as the other shops. I believe this has to do with everyone buying from the same food distributor (Sysco) and not making their sauces from scratch. I understand the reasons and economics for this but if you follow this path you fall into the same old, same old pizza. read more

Pizza was so yummy! Probably one of my favorite pizza places now. And the staff was extremely friendly l

Ewww I was grossed out last night 10/2/20 around 7 p.m when I saw the 2 guys making pizza didnt have gloves on......but then 1 of them stuck both hands in the container of white mozerella cheese and mixed it up. Im never going to Hugos again. read more

Good pizza for big events. The fluff ones of the bread is just amazing, ask for it crispy and it adds more texture. Give it a try and order some for your next b day party and order them cut into squares makes it easier to eat for kiddos. read more

This place isn't the kind where you want to sit and dine, but if you want really good simple comfort foopizza and you like thick crust, go here. I love their pizza highly recommend. Try it and see if you like it. Update: They've done impressive renovating, so you feel safe to eat! read more

I've been here on several occasions since the new owners took over and I've had it. When ordering individual slices they don't make them fresh anymore, they have them sitting out in the counter and just hand them to you when you arrive. I called and complained and he said "sometimes it happens you know" Instead of trying to work something out he tried to turn it around on me. Like we shouldn't even be having this problem in the first place Another issue I had was ordering a large pizza and wings this past month. The ladies working the kitchen told me 20 min, I arrive in 20 for them to tell me I it would be another 20. After waiting for 30 minuets I decided it was enough and just left. Get it together Hugo's! read more

Love them! Sometimes they take a while but their pizza is bomb! It's best to pick up because I haven't had luck with fast delivery. They are worth it though. Delicious! read more

Used to come here AT LEAST once a week during highscool for their quick and convenient $1.50 slices (2 slices, a drink, and some chips from cvs under $6)...The price of slices doubled and slices got smaller, but i'll keep coming back regardless. Nostalgic pizza for sures and the owner almost always acknowledges everybody who comes through the door. They're also one of the few pizzerias that offer calzones! read more

Great pizza for the price, come here every so often when I'm in Watsonville during work and I wanna get a cheap good meal.

The one start is for the workers not wearing gloves. I told the owner or guy who is mainly there in the evenings why they weren't wearing gloves and he said, "it's not mandatory for them to wear gloves" As far as I know, you must ALWAYS wear gloves when preparing food covid or no covid. I used to go there almost 2 times each week but not anymore. If they can't simply wear gloves then they lost a regular customer here. IDK about y'all but I'm not buying pizza from here anymore unless they start wearing gloves! read more

Hugo's is super yummy and super cheap! I got the wrong order (ham and pineapple instead of just pineapple) and the owner very kindly offered me a free pizza the next time. I didn't even bring it up -- he realized on his own. Thank you!! read more

I called at 1:59 pm to place an order for a combination since I had a Dr. Appointment I wasn't going to be able to cook for the kids I was told between 15-20 minutes at 2:19 pm I went to the restaurant for pick up. I was told they never got my order I even showed my phone so they could see the time I called long story short who ever took my order didn't pass the message to the person that makes them ‍ read more

Hugo's Pizzeria - Here you can see the time I called. - Pizza Near Me - Watsonville, California

Came here on a lunch break and was disappointed in the customer service. We were told the pizza slices would be ready in 8 min, they took 20 minutes to give us slices THAT WERE ALREADY OUT. The cashier was eating pizza as customers were waiting for their OWN slices. Will not be returning. On giving them 2 stars because the pizza was decent, but horrible customer service. read more

Their pizza is very good and price is reasonable. Can't complain at all. Well square pizza is silly but it doesn't bother me. Service is good and everyone is friendly. Thanks Hugo. read more

I know a ton of people who used to love this place but ever since the new owner the prices have skyrocketed and the quality isn't even that great. Used to be a great place! It's the last option now read more