Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

Id question the integrity of this business before pursuing work with them…read more.. I recently had to report my landlord to public health due to a carpet that's been in place adjacent to the shower for over 20 years, and has been repeatedly reported, has recently become more of an issue for us as tenants due to a present mildew smell. After Rainbow inspected and in fact found mold in the bathroom, the report stated the mold in question was caused from "negligence". When I called to question how the report concluded tenant negligence, they transferred me to "Parm" he then informed me that I supposedly told him there was an ongoing leak that's been reported several times. When I in fact told him the concern for moisture and mold had been reported several times and we also wanted to report while vendors were here - that we were concerned about a new faucet leak that had just started, specifically dripping down from the faucet. So simply, miscommunication. Simple. When questioning the miscommunication he was not at all friendly, or professional. He was very aggressive. Also, when you call in they do state that all calls are recorded - when I asked if he could potentially pull up the recording to confirm I said anything of the sort, he said we do not record our calls. Go figure. The most interesting thing is, both him and another Manager that I had met face to face, (Erik) had totally different outlooks on the situation. Especially knowing the carpet had been in place adjacent to the shower, for decades. It makes me question the integrity of this business as a whole and wonder if this business is running honestly. Also one other thing to add, I was solicited by one of the workers the day of remediation, to check out his car detailing business. This is also super unprofessional and made me really uncomfortable.

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

I had water damage at home this month I called my insurance and they sent Servpro team they helped…read moreme a lot and explained everything step by step .i was very satisfied with their service. Good job Servpro team .I highly recommend them .

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

I can't begin to say how happy I am with the work A1 Pro Property Restoration did for me. When my…read morehouse was flooded I called A1 and they responded quickly, vacuuming up the water and placing fans and heaters where needed. Plastic was hung to protect cabinets and dry areas. drywall had to be removed to prevent mold. All this was done in a very professional manner. All of my belongings were carefully, professionally packed up for safekeeping. The old hardwood floors were removed. New floors were installed, drywall was replaced and walls were painted. Then all of my belongings were put back where they belonged. All of the contractors worked hard and did a great job. The best part was how A1 worked with the insurance company, making a hard job easy. I can't say enough good things about A1 Pro Property Restoration. They left my home better than before the flood.

The owner Daniel really is a professional Quick to respond and leads a great team. They were Very…read moreneat and clean during a messy mitigation situation and very communicative. Works with insurance claims very well.

Living in this area can be very frustrating trying to find anybody to do anything. This place is…read moredefinitely on it. I don't think I've ever dealt with somebody so reliable. I'm actually really glad I found this company.

Prompt, and professional. I requested a quote from them and soon after had them come out to do a…read morefew things to get ready for summer. I have been hearing about many people getting notices from Cal Fire to make sure that there is a defensible space around the house so I had them do that and also repair the deck and did some misc painting. They were very knowledgeable and I'm sure I will be having them over for more improvements soon.

We contacted ServiceMaster when the water heater developed a leak and cause secondary damages. The…read moredamages were not just in the garage but the walls and floor of the adjacent rooms. We had to shut off the hot water. It became an emergency situation. Damir came out on Sunday to inspect the damages. He is polite, professional, and listening to our needs. He guilded us through the steps of damage clean up, mold remediation, mold clearance, and restoration. His estimates are very detail and clearn, he answered all our questions. He understands our urengency and agreed to start working our job the next week. I like Damir's honesty and he finished our job on time as he have promised. He even came back to fix the wall damaged by the water heater installer from another company. Thank you Damir and ServiceMaster. I highly recommed this company.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

I can't thank these guys enough. I didn't know who to call and ask questions to these guys new all…read morethe answers and treated me and my wife with respect and spent time. Going over what's going to be done and process and procedures, that gave me peace of mind. Thank you Disaster Masters . Special shout out to Ray for making things happen. We greatly appreciate you guys. Vargas Family

Very helpful, knowledgeable and professional. They don't waste time or give you a run around. Hard…read moreworking crew gets the job done to help put you at ease in troubling times. Thanks Ray.

Manny was a bright spot in a stressful water remediation situation. He is professional, friendly,…read moreresponsive and did an exceptional job within a tight turnaround window. He set up an effective containment zone and comprehensively addressed the damage with a level of care and workmanship that was remarkable. I highly recommend Manny at GCD as a dependable, competent and kind.

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.