So far the service we have received here has been incredible…read moreSydney and everyone else we have spoken with is knowledgeable and friendly They have helped us with our windows and sliders far more than the other 2 companies we contacted and they are less expensive!! We have ordered our windows and sliders but have not received them yet (which is fine and still on schedule) but stay tuned to see how the product delivers So far 5 star all the way!!

A few years ago, Window HQ installed a bank of bi-fold doors on the back of our house that are…read morereally nice. They did an outstanding installation job which took a lot of extra framing, etc. I wrote a very positive review afterwards. Unfortunately, our window cleaner accidentally scratched the entry door, right in my line of sight. I drove to Window HQ with photos, explaining what had happened. Jocelyn contacted the manufacturer and helped coordinate the replacement door. It wasn't a major deal but it was to us, and she checked back with us until the manufacturer completed the repair re-install. In addition, Murph made sure that the pricing was fair and he wanted to make sure it was done right. That's great customer service! Window HQ is a great company and I highly recommend their service and work...it's top notch!

I wanted to write the review by saying Cash and the gang at a New View were fair and honest and did…read moreeverything they said they would do. One of the windows of the many they installed was a little wobbly. The manufacturer came out and could not fix the issue. They sent their installers Luis and Diego out and like magic they correct the problem with outside the box thinking. They were great! I love my new double hung windows.

A New View provided the best customer service compelling me to submit this review. Not only are…read morethey timely and helpful, but they have great products too. I couldn't be happier with their service as they guided me to the best product selection. When customer service feels like a lost art, they stand out as wonderful. Jenny Trujillo, with A New View, deserves recognition for her expertise. I highly recommend this company to anyone in need of windows, or specialty doors.

We had an excellent experience with Cunningham Doors and Windows in Santa Ana. From start to…read morefinish, everything was smooth and efficient--the ordering and delivery process was quick and well-coordinated. We absolutely love the windows; they've made such a difference in our home. The installation was especially impressive. All 7 windows were installed in less than a day, and the team took great care to ensure there was no damage to either the interior or exterior of our home. Professional, efficient, and high-quality work all around. Highly recommend!

If you're looking to get your windows replaced, look no further--Cunningham Windows and Door is the…read moreplace to go! From the start, Eric came out and did very detailed measurements of all the windows and provided a reasonable and transparent quote. I appreciated his thoroughness and professionalism. There were a few instances where I needed to follow up a few times to get some clarification, but ultimately, everything came together smoothly. The real standout of the whole experience was Ernie and his installation team. They were absolutely wonderful. Ernie was not only knowledgeable and professional, but also had a great sense of humor and a super positive attitude that made the installation process stress-free and even enjoyable. He welcomed all of my questions and took the time to explain each step of the process, which I really appreciated. His team worked efficiently and respectfully, and they left the place clean and tidy after the work was done--no mess left behind. It's clear Ernie takes pride in his work and genuinely cares about the customer experience. If you're getting windows installed, be sure to request Ernie--you won't be disappointed. He's not only a skilled professional but a genuinely kind-hearted person. Cunningham Windows and Door is lucky to have him on their team! Thanks again to everyone involved--my new windows look fantastic!

Poor warranty service! They do not stand by the product! I…read morehad all new Milgard windows installed in my home in the 2003-2004 timeframe. The initial installation went well. Milgard offers a lifetime warranty on their windows. Speed ahead to 2026... Some of my Milgard windows began to fog and show drip marks between the panes. I called California Replacement Windows (they were an authorized Milgard dealer) to replace them per the warranty. I couldn't get anyone to answer and I called several times after that. No return calls even after voicemail. My wife also called several times....Nothing! I wrote to them using the email provided on their website and no response! I don't know if this company was sold or merged with another company, but based on this experience, I would never buy replacement windows from California Replacement Windows because they don't support their products. I am not dissatisfied with Milgard. Their product lasted 23 years before I needed service. I found Milgard's website and completed a warranty service request, and they scheduled an appointment and soon after replaced my windows completely free of charge.

The windows I ordered are beautiful and top of the line (Simonton energy efficient vinyl windows),…read morebut the installation was poorly done. Within five months of the installation, I noticed the trim they installed on the inside along one of the two new windows had come almost entirely undone, to the point that there were huge openings and I could see the insulation foam they used in the gaps. I even had a bee somehow get through into the room thanks to the poor installation. For the amount paid, I was frustrated to realize they hadn't done a better job. Next time I'm in need of new windows etc., I'll be sure to look elsewhere. Update: There also appears to be gaps along the top exterior side of the other window - I heard some kind of large insect (we get alot of bees and wasps around my building) buzzing and trying to escape from inside there. Luckily the interior trim remained sealed on this window at least. But once again, I find myself disappointed with the installation.

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

I highly recommend California Window Masters for window/slider replacement…read more When I first started looking for a window replacement company, I got three estimates. California Window Masters was the most competitive. I also decided to do the sale through CWM's manager, Greg. From the start, Greg was kind, honest, and candid. He addressed all my concerns and was able to install all my windows and the new slider before the estimated deadline. His team was professional as well. Victor led installation and had the help of one other person. They finished everything in a day, and were very considerate (e.g., putting plastic down to not stain the carpet, vacuuming up dust, cleaning the windows). If I ever need new windows again, I know I'll go back to California Window Masters. I have great respect for Greg and the way he does business (no hard sell from him!). If you want someone trustworthy and kind, go with Greg and this company.

My install was completed a few weeks ago. Below are my thoughts…read more Very professional team. My sales rep was Dan, who was very knowledgeable regarding window warranties. We ended up doing 23 windows and 1 sliding door. Pricing was very fair and Greg's team was prompt and professional, finishing in 3 days. Overall it was stress free and smooth.

Julian is an exceptional NO-pressure salesman who approaches the process with a refreshing level of…read morefactualness and consideration. He is a true gentleman. Eternity Windows truly delivers more value than its price tag suggests. Utmost gratitude to the installation team of Frankie and Alan. They handled the entire process with utmost care, expertise, and a pleasant and jovial demeanor. From the very beginning to the end, they worked seamlessly as a well-oiled machine. The exceptional quality of the windows, the meticulous attention to detail during installation, and the overall transformation of our home were truly remarkable. We couldn't be happier with the results and we highly recommend Eternity Windows & Door.

I purchased 15 windows from Eternity Windows and Doors in 2019, and they still look and work like…read morenew. I recently needed one more window, and they went out of their way to make the process easy. The installation was fast, and I'm very happy with the result. Elvis, thank you again for the quick service! I definitely recommend Eternity Windows and Doors to anyone looking for new windows.

I had a new entry door system installed yesterday by Today's Entry Doors. I can't express how…read morepleased I am with the results. Everything from the initial sales call with Anna, to the clear communication with Garrett and finally the installation by Justin I have nothing but high praise. The quality of the system is outstanding and exceeds my expectations, I feel sure the addition has added value to my home, not to mention additional curb appeal. I highly recommend doing business with this company.

Today's Entry Doors provided me with one of the best experiences I've had with a home improvement…read morecontractor. Garrett has a mobile showroom. He came out to my house. I picked my door and he gave me a fair estimate. Justin the installer was highly professional. The communication throughout was excellent. My contemporary door with retractable screen is functional and beautiful. It was a seamless process from start to finish.