We walked in and the store was clean and they had fans to circumvent the heat. They had a wide…read morevariety of items. We were waiting in line, and Sydney came to the rescue and opened the self checkouts, so the line could move efficiently and effectively. I would definitely return again.

I am writing a review for unacceptable customer service experience at one of your stores…read more I purchased several items in-store on September 18 and selected the option to have my receipt emailed to me. I received the email receipt; however, the barcode image never displayed. The barcode number itself is visible in the email. On September 25, I returned to the store to return the items. I showed the associate my original email receipt on my phone, including the barcode number. The associate was unsure how to process the return because the barcode image was not showing, so she asked a manager for assistance. I believe the manager's name was Sidney or Cindy. Although she was standing directly in front of me, she spoke only to the associate instead of addressing me. When she asked why the barcode was not showing, I explained that this was how the receipt was originally emailed to me. She ignored my explanation and began assisting another customer without resolving the issue. The associate attempted to manually enter the receipt information but told me she was unsure how to do it and could not get it to work. I stood at the counter for approximately 20 minutes holding my small baby in a store that was already very hot because there was no air conditioning. During this time, the manager passed by us several times but made no effort to assist or resolve the problem. I was extremely disappointed with the manager's lack of professionalism and customer service. Her overall presentation was also concerning, including visibly dirty hands and several broken nails, which added to my concerns about the professionalism and cleanliness standards being maintained in the store.I then contacted customer service via email, Julie N provided me with a copy of my receipt with no barcode and I informed her the store doesnt know how to process a return if the barcode isnt displayed.I wrote back again Informing the company I need a receipt with a barcode Tony replied and stated all sales are final when five below website states a full refund is due if you return the items within 90 days unopened with a receipt.

As someone who was visiting from out of town, the employees were nice and helpful. The items I…read moreneeded were there.

This TJ Max is hit and miss, depending on what you're looking for…read more There's a selection of clothes, home accessories, pet items, travel stuff, toys, shoes, cosmetics, and random miscellaneous. Markdowns with red stickers and some yellow stickers meaning final markdown, according to sales staff. The last time I was there. I found an All Clad serving spoon, which I thought was expensive until I looked at the retail price online. I ended up getting it because if I hesitated, I'm sure it would be gone next time I shopped there. Lines can get long, but move pretty quickly. Parking is plentiful as they share lot with Home Depot and Ross.

This Ross is located next to TJ Max and shares parking with Home Depot…read more The store had been reorganized and I asked an employee to direct me to the women's fitness tops. He pointed to a section which didn't have any, and I eventually found them a few rows down. This store is always messy and unorganized for some reason.

They don't seem to have a good selection anymore. Always come a few times a week leading up to…read moretheir 50 Cent sale, and I noticed the employees hoard their carts with the good stuff and then when you grab an item off the cart, they stare at you. Meanwhile, every department is disorganized.

Loads of everything! Nice staff and clean…read more Every section was very well stocked with good items Especially impressed with their Home Section

On sept 11 went to this bit cashiers slow and old cashier her initials M C was slowest and didn't…read moreknow how to use the reward and was rude was mumbling under her elderly breath calling name to me

Never had my size, just keep saying there coming. Owner is nice guy never keep enough inventoryread more

Call in advance. The hours posted are not always available. Took a 60 minute drive and they were…read moreclosed. Called no one answered.

Y'all... this was a very different kind of shopping experience -- and not in a good way…read more The moment I walked through the door, a security guard stopped me and it looked like he had to get permission just to let me inside the store. Now listen... this is Burlington Coat Factory, a discount store, not a high-end Beverly Hills boutique. He told me it was "for my safety." And that immediately made me wonder -- what exactly is going on in Burlington that shoppers now need to be screened for safety? It felt uncomfortable, unnecessary, and honestly a bit unsettling. Shopping should not feel like entering a secured facility for clearance. Needless to say, I won't be shopping at this location again.

I was just at Burlington tonight 10 mins before they closed. Im a regular here and a few of the…read morestaff know me. The good ones anyway as Daniel who I give 5 stars to and 2 of the black ladies who are supervisors. I normally don't like to give no to 1 star to anyone because I'm the kindest most understanding person since I was a toddler but the people I give that to, would have to be really horrible people especially with their customer service. Reviewing about tonight of the no stars but 1 star to the so called supervisor maria and another latina staff member on the floor who were so rude to me telling me with their very bad attitudes to go to the registers. Practically barking at me. Yuck. I was already on my way there after I was there already in their slow line. I had to go get a cart and put my stuff in and try on an item real quick in front of mirror to see if it fit. All the while the slow line was hardly moving. Maria is the same unpleasant woman employee who supervised this night and the night months ago when I was shopping here and a creepy tall black man who was light to medium colored skin they let in had followed me around and kept taking out his dick and kept grabbing at it all bare trying to literally ejaculate his cum out six to ten feet away from me in the same aisle as me when I was looking at the clothes. I told Maria about it right after that happened to me and the whole thing was so appalling and traumatizing. She didn't do anything about it and is just a VERY unprofessional and RUDE customer service. She has only given me awful experiences here and I shop here A LOT weekly. I have spent hundreds to more of thousands here over the years. Maria is so unqualified to be working here or anywhere with her terrible attitude. No one should be disrespected by her as I was tonight when my so much money among other consumers pay her ungrateful and ignorant self into her paychecks. Maria, Don't treat valuable customers especially as me who contribute much to this company like shit. Your attitude was so foul and a complete fail tonight that you deserve to be fired or stepped down from your very unqualified rank. You were so horrible with your service last time with the disgusting porn incident happening that this time, you were just as awful too. You really should never bark at and bite at the hands that feed you, Maria. In this case my consumer money that feeds you. Even I never treat any of my customers (the good and the bad ones) like the ways you VERY unprofessionally do. I get daily customers that are old and new from all over the world and locals that are so attached to me and not attached to me that they don't even want to leave that they take up my break time along with my staff to close but I and my staff never ever be rude to disrespect them and force them to quickly go pay and leave just like the appalling way you do. Get some class and manners, Maria. You apparently don't have any. You could've been nicer and more respectful to me to tell me nicely and not have a bad attitude towards me but you weren't and that's why I have to Yelp about how you made my shopping experiences there so horrible.

1989-1990 was my first time here and it was nothing more than a convenience store... now the BX is…read morereally nice looking! Good job Air Force I give y'all 5s but y'all do need more people working the registers!

The alcohol department could be bigger and more competitively priced. They should have a bigger…read moreoutdoor section w/ pool supplies and an automotive section. Skip kitchen or sunglasses or children's to make room for them.

I haven't gone thrift shopping in a while and my daughters wanted to go for the first time…read more This store is clean and well organized. I like how they organized the dresses by color. It was 50% off on Green tag sale when I went so I got a Zara top, J Crew Top for less than $3 each. I got also got an H&M vest that's like a dress for $10. Total spent $16. Nice cashier lady. For some reason. The fitting room is "not in service" since COVID. They don't allow trying. They allow exchange within 14 days. Maybe they can organize it more by brands. Easier to find too! You're going to find gems but gotta be patient.

Manager and cashier were rude!!I tried to use the bathroom answer was.. no bathroom. People…read moreshopping in the store should be able to use the bathroom and try clothes on. Everything in the store was mixed up.. no large, medium, small signs. Shame! Overpriced items too kids pants $9.99 dame Shane!

Great bargains but this location sucks. No good updated clothes more outdated clothes at this…read morelocation. The service was not good. And no one was friendly.

If i could give 0 stars, I would! This place is an okay place to shop but the customer service is…read morehorrific. As i was waiting in line as always they tell people next in line but today it was different they decided to all yell at an elderly person "next in line! " their tone of voice was very disrespectful and unprofessional. They all were very rude and this girl at the register proceeded to throw a hanger to the floor. Not professional at all to show ur frustration out in that way. they need training!