I bought my Jeep trom Auction Block Auto at an amazing price ($2,900). To be honest, I was a little…read morenervous at first because of the low price and because they didn't know the full history of the vehicle. It was part of a deal they made with a Dodge dealership out in Avondale to get a vehicle one of their own clients wanted. Typically, when a dealership says something like that, you have to be a little leery-it can feel like they're setting up an excuse just in case something goes wrong. My antennas definitely went up.
But Rick came across as a genuinely honest guy. I realized it was a family-run operation-his son is the sales manager-and as someone who recently started mr own business, I really respected hard they work. I asked Rick point-blank if he thought the Jeep would make it to Colorado and back (since he was the one who drove it all the way from Avondale).
He looked me in the eye and said,
"Without a doubt."
That same night, I got an oil change and hit the road for Colorado.
Usually, I do a lot more maintenance when I first pick up a vehicle, but given the high mileage, I was skeptical and didn't want to sink too much cash into it right away. But it ran like an absolute dream. It's a 4.7L 4x4, so it's naturally heavy on gas, but outside of fuel costs, I have zero complaints about how it drives.
I've had it for just under two months now. I did have to --*lace the water pump recently, k ckily I'm handy and took care of it myself. It also has a minor exhaust manifold leak, but the Jeep runs great overall.
There was a slight delay with getting the title past the 30-day mark, but Rick communicated with me the entire way through and issued me another temporary tag so I was fully covered. On top of that-and this is what really set them apart-when I was at the third-party MVD finalizing everything, our sale was already complete. Rick didn't owe me a thing. Knowing I had put almost everything I had into buying this vehicle, he paid for my title, tags, and registration out of his own pocket.That kind of gesture is commendable.
I saw a few negative comments on here, but every company gets those
--nobody is perfect, and things don't always go as planned. But look at the big picture: they have about a 5-to-1 positive ratio. Most major corporations like Walmart, Target, or Costco can't claim an 80-90% customer satisfaction rate, but Auction Block Auto can.
This is where I'll be buying my daughter's first vehicle when she turns 16 in three years, and probably another vehicle or two before then.
Thank you guys for being men and women with integrity and honor. In an industry where car salesmen can be so shady, you guys are the gold standard for auto sales.
( so we are clear I'm a real customer no ties to this company and mot a bot: my business is Mellow Industries LLC way on the other side of town. You can trust this establishment to do everything in THEIR power to do right by you)
