My fiancé' and I have been driving cross country from Massachusetts to California and have been…read morehaving difficulty with the Jeep Cherokee that we had recently purchased. Our last mechanic in Massachusetts had the car in, not once....but twice for a cylinder misfire. And failed to replace it despite having the car in his possession for days at a time. When the car started having difficulty by the time we reached Rolla, we were at our wits end. Luckily the person we were staying with recommended John's Firestone. Within a day they diagnosed the problem and got us the CORRECT part to help get our car back on the road again. We don't live in town, but these guys saved our butts. We highly recommend.

Awesome service! Very friendly and helpful. They are our go-to for auto repairs. They are super…read morehonest too. We know exactly what repairs were made and the conditions of other things like how much life our brakes and tires have left. They don't upsell either.

I purchased a new Toyota Highlander hybrid in 2024. The service department serviced my vehicle…read moreexpertly during the entire warranty period. And the few times I have needed help since the warranty expired, the service department has been extremely helpful and very curious and kind. I HIGHLY recommend this dealership. Especially their service department.

Took my 2009 Toyota Camry Hybrid in due to getting an error to replace the battery hybrid pack. Got…read morea call back by Steve stating there were no issues. Just needed a good cleaning. Super happy that they didn't try and tell me the pack needed replacing. Will return to a business that I can trust! Thank you Steve!

After hitting a deer, my car was un-drivable and I was put under a great deal of stress because I…read morewasn't sure how good of service I'd receive out here. Larry and Collision Masters were so incredibly thorough and kind from when I walked in. Larry isn't just there to conduct business, he took me through the step by step, showing me what needed replacing or looked at - and why. He then gave me a conservative estimate of time based on all these parts and the work that needed doing. He was kind and updated me every step of the way and finished my car with 4-5 days to spare. I can not recommend this shop enough. It was an absolute pleasure meeting him and my car looks better than it did prior to the collision. Larry is a warm and caring individual who takes great pride in the work he does and you feel that when he talks to you.

I brought in my vehicle and was greeted with a smiling face. My car came back almost new. The only…read moreproblem I had was that they didn't update me as much as they said they would and did not give me a pick up date until a few days before. The only reason I even got a pick up date was because my husband went up there and had to hound the mechanics to actually figure out what was going on. I got my vehicle back and the soft top wasn't even put on correctly. Other than that, they did a great job with the paint and putting on the rest of the parts.

I purchased a van from K & A Quality Auto on April 12th 2013. I drove down from St. Louis to check…read morethe vehicle out. Although I am no mechanic, the van looked to be in reasonable condition and the 15 - 20 minute test drive also suggested the vehicle was in good condition. The salesperson, named Jason, also assured me that the van had passed inspection and that they have a mechanic who goes over all their vehicles to make sure they are good. The van had a front headlight out - something that would have prevented the vehicle from passing a state inspection so I became wary. After looking under the hood, it was revealed that the transmission fluid looked as if it had never been changed. I personally don't know enough about transmissions to have immediately noticed that the dark fluid meant a completely shot transmission. I just assumed it needed a flush, Jason agreed, and he took the amount a transmission flush off the total - bringing the car sale to $3500, a price I would later learn is what the vehicle I purchased should sell for in excellent condition. I didn't even make it to Sullivan, Missouri (just shy of a 45 minute drive) before the transmission started skipping. At stop signs it would get stuck in gear and would suddenly jolt forward. I figured it was because the fluid needed to be flushed and took the van promptly into the shop the next day. The mechanic at Meineke wouldn't even touch it. He said that the fluid had bits of clutch in it and that no flush would save it. "Take it to an actual transmission shop." I took it to a nearby transmission shop, and after an hour the guy told me the entire transmission was burnt up. It completely needed to be replaced. I hadn't had the car for even 48 hours. The transmission shop continued to look through it to see if certain parts could be replaced, but the tranny was so bad that he literally told me everything was destroyed. I called the dealership immediately. Jason expressed concern, and then offered to sell me a warranty (after the car's purchase and after it had already be looked at) that would "completely" cover the cost of a new transmission. I asked about trading in the car or just selling it back. I was ignored and again prompted with buying the warranty. I had little to no choice. I'm a poor college student, and was in dire need of a car after an accident cost me my last vehicle. I didn't want to pay for the warranty nor did I feel I should have to. Jason offered to cover half. Once the warranty was purchased, I had to wait an additional two weeks to receive the warranty card to get work started on my car. Once it was received, I went back to the shop. The warranty also turned out to be a total sham, and at minimum the new transmission would cost me $1,000 at minimum should the warranty company actually decide to pay out - a decision they would come to after I paid $300 to have the transmission completely torn down and itemized even though 2 different mechanics could tell by looking at it, that it was bad. I called the dealership again. Jason stated he would call the warranty company. I received this excuse for a week before he simply stopped returning my calls. While it is speculative to say that Jason knowingly sold me a car with a bad transmission, it is hard to think otherwise. Both St. Louis mechanics told me that anyone who regular deals with cars - dealers and their mechanics that run through their cars to make sure they check out - would have immediately known the transmission was bad. And ultimately, it is just bad business to sell a car to someone which turned out to have a bad transmission 48 hours later. No reputable dealer would let a customer be that upset with their purchase shortly after the sale when their business is so word-of-mouth. K & A Quality Auto seems to not care about their reputation, and that is the worst type of dealer to buy from because they will literally sell you anything without any moral responsibility. I feel swindled, and that I was repeatedly told "we'll get this taken care of" to simply keep me off their backs. I didn't even get the title until after the inspection was expired. Shocked, taken advantage of, and out $3500+. Sold a car in terrible condition at an excellent condition price.

Very thankful as to how helpful they are! I got the exact car I wanted in the price range I needed…read more I recommend them to anybody looking for a vehicle for sure :)

I had a great experience today at Zane's. I had many medical appointments and testings to deal…read morewith but they worked me in between appointments at the hospital. They are the old time customer service business. They went the extra mile for me, especially it being my first time to do business with them! If you have a nail sticking out of your tire on a hectic day, this is the place to go. Also, a very quick fix. Thank you Zane's. Almyra Gargus

Great people to work worth. Clark & Kathy are truly good people. We currently have 3 cars that are…read morea decade old but in excellent shape. He has done a lot of work for us, and we hope for many years to come.

I would NOT recommend this shop. Poor communication, clear incompetence, and neglect. I brought my…read morecar in on January 28th for a strong fuel smell. Within minutes I was told the main fuel line was cracked. They knew this was my only transportation. What should have been a straightforward repair turned into TWO WEEKS and FOUR failed attempts. Communication was almost nonexistent unless I reached out. I was later told: * The first fuel hose "exploded" because the wrong part was installed. * The second failed because the mechanic did not decompress the other fuel lines. They then tried charging me for THREE fuel line installations -- including repairs caused by their own incompetence. The bill was nearly $1,800, including 19.5 hours of diagnostics at $100/hr and 7 hrs of labor After disputing it, I still paid $1,440. When I picked up my car, the drive belt was squealing (not tightened), and the check engine light came on within minutes. They reset it, but the car idled extremely low and continued having issues. I later learned no smoke test was performed, and only the lower intake crush gaskets were replaced -- the upper crush gaskets were reused. Crush gaskets are not reusable, and any competent mechanic should know that. Less than 24 hours later, the check engine light returned with code P0457 (EVAP leak). Paul had reset the check engine light before giving me back my car after test drive claiming it was done. I ultimately took the car to Subaru to have it properly repaired. The Subaru technician documented on the official work order that several hoses and clamps were not installed or tightened correctly by this shop. After two weeks without transportation and over $1,500 spent, I had to pay Subaru to correct their incompetence and neglect. I have documentation supporting everything stated here. Proceed with extreme caution. AG HAS been informed and soon the court's will be too​

Bought a new set of tires for my pickup. They beat the other tire stores price. Couldn't believe…read morehow clean the bathroom and waiting room was. I'll be back when I need repairs or tires for my car!!

Fast, professional and most affordable. I have had many windshields installed and very pleased…read morewith the wonderful job they have done. Highly recommend!!!

They did awesome work. He got the window off right as it started raining but he dried everything…read moreoff and finished the job inside my shop. Price was awesome. Way better than safelite. They asked nearly 150$ more. The only improvement would have been an appointment time. I was stuck waiting on a 8-5 time window of arrival.

Thy was able to get me in and out. D&D Towing & Repair had the 14ply trailer tires I wanted.read more

D&D auto helped me out in a big way. I had a wheel bearing fail on my travel trailer outside of…read moreWaynesville, MO over memorial day weekend. Everywhere closed. D&D offered to come out and get the trailer back to rolla, but also walked me through the steps i needed to do to tow it back myself. Just the voice I needed to get me on track. Afterwards, they worked to keep my costs down and repaired my trailer with a very fair price. Absolutely recommend these guys.