My car lasted a whole six months,payed 8000 dollars for it .Insurance gave me 6500. It was in the…read moreshop more days then it wasn't never fixed .

I bought a 2013 Ram 2500 Laramie almost a year ago there and the truck has been nothing but issues…read more 1st thing I noticed was notification on dash said turn signal was out and it was not. Salesman told me it was because it had LEDs. On further investigation i found most of the LED lights that suppoedly caused the issue were factory when i went to install the proper conversion harness. There are some that are not factory because they are missing the RAM logo that the other ones have. Then I investigated further and found other aftermarket body parts indicating that it had been involved in a collision. They had behind the paperwork that they produced said it had a clean history report. According to their salesman they also oown Taylor Chrysler Jeep Ram. If that is the case then they would know there is aftermarket body parts on it and there was something wrong with their report. Next thing the check engine light came on and I gave them every code that my truck said was wrong with it. All emissions system problems. They said no problem and I dropped it off. They said battery cable was loose and gave it back. Then after several driving cycles the light came back on for the same issues. Indicating all they did to fix it was reset the ECM. I called and a woman told me they were with other customers and no one called me back. I called several more times with similar results. I reported to BBB and they said they gave me a 90 day warranty and conveniently no one remembered me calling. I am hearing impaired so I didn't hear the brakes making noise until after I got new hearing aids. I asked my wife and neighbor if it has always done that and they said yes. I found a locked up caliper, missing brake pad, broken leaf spring, and all components of emergency brake missing on right rear. I brought this to their attention via BBB complaint and they said it passed state inspection. Which i know is untrue or their inspector needs fired because it had a gouge in side wall of right rear tire when I bought it, all tires were mismatched, emissions system issue, broken leaf in spring pack, message saying turn signal out, and missing brake parts. Missouri state patrol said missing parking brake components wouldn't cause it to fail but everything else i mentioned would and the statute of limitations is 5 years to report it but it was strongly encouraged that you report such cases as soon as you find out and don't fix anything. Some issues still exist that would cause it to fail. It will going through inspection this year even though inspection is supposed to be good for 2 years per Missouri State Patrol. Will update when it's inspected if I can. They hid everything wrong with paperwork and spray paint literally because they spay painted the rocker panels and I wore off showing rust a few months after I bought it. Not sure what else they covered up literally just yet. My advice don't buy from either one of their dealerships and if you did go get it inspected immediately by a reputable place like Piney River Ford.

I purchased a van from K & A Quality Auto on April 12th 2013. I drove down from St. Louis to check…read morethe vehicle out. Although I am no mechanic, the van looked to be in reasonable condition and the 15 - 20 minute test drive also suggested the vehicle was in good condition. The salesperson, named Jason, also assured me that the van had passed inspection and that they have a mechanic who goes over all their vehicles to make sure they are good. The van had a front headlight out - something that would have prevented the vehicle from passing a state inspection so I became wary. After looking under the hood, it was revealed that the transmission fluid looked as if it had never been changed. I personally don't know enough about transmissions to have immediately noticed that the dark fluid meant a completely shot transmission. I just assumed it needed a flush, Jason agreed, and he took the amount a transmission flush off the total - bringing the car sale to $3500, a price I would later learn is what the vehicle I purchased should sell for in excellent condition. I didn't even make it to Sullivan, Missouri (just shy of a 45 minute drive) before the transmission started skipping. At stop signs it would get stuck in gear and would suddenly jolt forward. I figured it was because the fluid needed to be flushed and took the van promptly into the shop the next day. The mechanic at Meineke wouldn't even touch it. He said that the fluid had bits of clutch in it and that no flush would save it. "Take it to an actual transmission shop." I took it to a nearby transmission shop, and after an hour the guy told me the entire transmission was burnt up. It completely needed to be replaced. I hadn't had the car for even 48 hours. The transmission shop continued to look through it to see if certain parts could be replaced, but the tranny was so bad that he literally told me everything was destroyed. I called the dealership immediately. Jason expressed concern, and then offered to sell me a warranty (after the car's purchase and after it had already be looked at) that would "completely" cover the cost of a new transmission. I asked about trading in the car or just selling it back. I was ignored and again prompted with buying the warranty. I had little to no choice. I'm a poor college student, and was in dire need of a car after an accident cost me my last vehicle. I didn't want to pay for the warranty nor did I feel I should have to. Jason offered to cover half. Once the warranty was purchased, I had to wait an additional two weeks to receive the warranty card to get work started on my car. Once it was received, I went back to the shop. The warranty also turned out to be a total sham, and at minimum the new transmission would cost me $1,000 at minimum should the warranty company actually decide to pay out - a decision they would come to after I paid $300 to have the transmission completely torn down and itemized even though 2 different mechanics could tell by looking at it, that it was bad. I called the dealership again. Jason stated he would call the warranty company. I received this excuse for a week before he simply stopped returning my calls. While it is speculative to say that Jason knowingly sold me a car with a bad transmission, it is hard to think otherwise. Both St. Louis mechanics told me that anyone who regular deals with cars - dealers and their mechanics that run through their cars to make sure they check out - would have immediately known the transmission was bad. And ultimately, it is just bad business to sell a car to someone which turned out to have a bad transmission 48 hours later. No reputable dealer would let a customer be that upset with their purchase shortly after the sale when their business is so word-of-mouth. K & A Quality Auto seems to not care about their reputation, and that is the worst type of dealer to buy from because they will literally sell you anything without any moral responsibility. I feel swindled, and that I was repeatedly told "we'll get this taken care of" to simply keep me off their backs. I didn't even get the title until after the inspection was expired. Shocked, taken advantage of, and out $3500+. Sold a car in terrible condition at an excellent condition price.

Very thankful as to how helpful they are! I got the exact car I wanted in the price range I needed…read more I recommend them to anybody looking for a vehicle for sure :)

Had to put 1200 dollars into the car just to get it to run right . The four month warranty is…read morebasically a joke. It is only taken by two franchise auto centers both that are overpriced. I still have to get a new hood because it is in real bad shape,I knew when I purchased it,it would have to be replaced eventually but I didn't think it would be three months later. So needless to say I would not go back there again

From the owner: Welcome to our dealership, your go-to destination for new, certified pre-owned, and classic cars…read more We offer an extensive selection of vehicles, from the latest models to meticulously inspected pre-owned cars and timeless classics. Our team is dedicated to providing exceptional customer service, ensuring a seamless, no-pressure buying experience. Enjoy transparent pricing, flexible financing options, and convenient home delivery services. Whether you're searching for a new car, a dependable pre-owned vehicle, or a classic car to cherish, we are committed to helping you find the perfect vehicle with ease and confidence.

The people here were extremely helpful. I had bought a used car from another dealership that failed…read moreon me. Pete went above and beyond to set me up with a replacement that's been running great!

They charged over $200 to run diagnostics on a my kia sportage. They kept waiting in the building…read morefor over 6 hours. Came back told me the didn't know why it was using oil. Eventhough the motor and the turbo was replaced by them on 6 months ago. My kia is now running worse. And it's out of alignment. All together it cost me $400 for absolutely nothing was fixed. They were rude and inconsiderate.

I went to Al West Nissan In Rolla, MO with a trade worth 28k and was offered 17k I understand I am…read morenot getting full sale price on a trade in but this was insulting. I was interested in a used vehicle worth 25k and they tried to sell it for 30k. So the business model at Al West is to low ball you on the trade and mark up on the MSRP causing you to be upside down on a car before you even devalue it by driving it off the lot. This doesn't even include if the trade in value covers any loan you may have. When i called the guy out on the bad number he stood up aggressively and got me out of there as quick as he could. You will over pay for whatever you are buying and get undercut on any trade in and be told; "That is the price of business and we have been open since 1969." With basic math skill you can reason the Dealer makes between 20-30k on from you and you drive off 5k or more underwater. That is predatory NOT the cost of business

worst customer service ever. needed a recall done was told it would take 1 1/2 hours. waited the…read moretime. after the 1 1/2 hours the service writer comes out and says oh sorry we couldnt fix the car. computers are down. needed to reschedule they would call when the computer is back up and going. no phone call then I call them they say oh ya it's fixed. take it back over they say it's going to be at least 4-6 hours. they have no clue what they are doing. will never buy another Nissan

do not. I repeat. never take your car to get worked on at this place. they have no knowledge…read more rude. and only care about screwing ya over. took 3 hours for a scheduled oil change. service department very rude.

Keith was amazing explained everything in direct manner no reach arounds no funny business one of…read morethe better salesmen to run into especially for first time buyers