I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

I had the pleasure to purchase a Accuphase e-5000 integrated amp at a very reasonable price from…read moreChris recently. He was quick to respond to my questions and take phone calls. The Accuphase sounds fantastic paired to my B&W 804d4 speakers. A really nice match. I will definitely be using Audio Video Artistry in the future for my audio needs and purchases.

I called and made an appointment with a friendly gentleman. He showed up a few minutes ahead of…read moreschedule and actually had to wait for us to return home. He did the job very nicely. Charged what he had quoted. Would definitely hire them again and recommend them.

Jim is a great guy and cares deeply about a positive customer experience. He knows and understands…read morehis products; and does quality installation work. I recently needed to replace the stereo in my Jeep and could not have asked for a better experience. Go see Jim, you will not be disappointed.

Very knowledgeable and honest! Wouldn't use anyone else. Owner knows his stuff! Very happy with…read moreTheir work!

Great install reasonable price system works very well, can't comment on response to a break in have…read morenot had any. Updates to phone are awesome, can do most everything from my cell phone.,

I highly recommend staying away from this company. It seems extraordinarily predatory, and I was…read moreunfortunately far too trusting when I first signed off on the dotted line. We moved to a new city recently, and our new home was wired with Frase Protection, so we decided to give them a try. We had previously used Ring Active Alarm Monitoring without issue, but figure why not give this one a try to see if it's worth the extra monthly fees (Frase costs quite a bit more than Ring). So, I gave the company a call over the weekend, explained we are curious to compare services for a few months, and they set us up on a recurring monthly subscription (after waiting about one month to schedule someone who could come to the house and reconnect everything). I believe they offered a one month free trial followed by a $59.50/mo subscription to which we agreed. We gave Frase about six months, and while we had no real issues with the service, we determined the extra cost was unjustified. Competitors offer the same active monitoring, better user interfaces (on web and mobile applications), and lower cost. Anyway, I called the front office over the weekend and left a message asking to please cancel our subscription. No one called back, so I tried again on Monday at around 3:00 pm. I was told the only person who could help had already left, so I left another message. Madeline (Maddy?) replied on Tuesday, informing me that I had unknowingly signed a 3-year contract with Frase, and that I would owe a $1,666.00 buyout fee to cancel. I explained that I had explicitly told the Frase representative with whom I had originally spoken that I was merely interested in trying it out Frase in the short term to compare it to Ring. The original representative did not tell me that I was entering into a 3-year agreement, and she should have known that made no sense given how open I was about my reason for trying Frase Protection as a short term solution that would only lead to a long term commitment if it proved superior to Ring Alarm. (Again, it did not.) Maddy said the representative with whom I had previously spoken had since left the company, so there was nothing she could do. In the end, she just removed the upcharge for the "app and service plan," which I didn't even realize was an option, thereby reducing my bill from $59.50 per month to $39.50 per month. However, that still means I am giving this company $39.50 per month for no services rendered, as we are back to using Ring Alarm Monitoring again. ...long story short: I do not recommend Frase Protection. If you do use this company, then go into it knowing that they will sign you up for the most expensive plan with a 3-year commitment. They do not offer a better product, and their customer service is about the same as their competitors. I thankfully did not have to test their emergency response, so I will give them the benefit of the doubt that it is far better than their non-emergency response. Otherwise we would be in some trouble.

Vivint security system is trash they are very unprofessional they equipment doesn't work properly I…read morehave a security camera with them me and my husband only for us to get this security camera it stays offline more than it does online when I go in the app and try to reboot it as they tell me to it does nothing right now I've been offline for 3 days with my camera we have called these people multiple times only for them want to charge just to send a technician out how the hell you want to charge someone to send a technician out to service your equipment which is crazy so I told my husband to just cancel the service only to find out that they done written us up whoever the lady was that came out written us up and put us in a three-year contract so now they want us to buy our way out the contract that is hideous anybody anybody don't deal with Vivint they scams

Absolute trash of a company. They have sales reps go door to door and they won't take no for an…read moreanswer. They are rude and aggressive. Then their customer service, isn't customer service. I called to cancel our service and after 20 minutes on the phone he hung up on me. The line was disconnected, he hung up. I will tell EVERYONE to find another home security company. Vivint is top notch in being the wirst.