Can you give zero stars? The company asks for $250 from the…read moreestate. Why? They say it didn't receive returned equipment and is too lazy to walk over to the warehouse to see if they can locate it. The estate paid it to allow the closing of the estate to move forward but they have no customer service except to repeat their canned speech. I filed a complaint with BBB and they responded with the same canned speech. I filed a complaint with the Attorney General's office. I hope they give this customer some satisfaction. I would suggest that no one sign up with ADT. It doesn't go well. There are thousands of complaints out there about this company. Do your due diligence and go with someone else. How bad did they need this $250? Was it worth all of the bad reviews that will come from this customer? P.S. They charged us an extra month after they received the death certificate. Their condolences on the phone did not sound sincere. This may not be the local ADT, but it is their parent company. I understand that there are thousands of negative reviews, new ones added every day. They have figured out if they respond to the review with a question, they manage to stay in good standings with the BBB. They are very close to being a scam. Beware.

We tried to contact ADT several times found out our service had not worked for a year they still…read morewere charging us they sent a technician out after that when we spoke with them and they charged us money to fix the problem and it lasted for half a day. They are a very scandalous company they make everything so hard to communicate with them they don't care that your service did not work they still will charge you and just getting it canceled is nothing but a big hassle I don't recommend this company to anyone I can't believe the way they treated my mother, by the way that's my 90-year-old mother.

If I could give them a negative review, I would. We had an alarm system installed September 5, 2025…read moreand we have had issues ever since. First of all, the installation tech, unhooked one of our doorbells and did not tell us. I found out when family started knocking on the door. Then the smoke and carbon detector started going off. After setting and re-setting , we called the gas company; The gas company could not find any gas leaks in the home. Then the whole monitor went out. Vivint wanted to text back and forth to tell me how to fix the system. After insisting, they finally agreed to send at tech to the home. He got everything up and running but I am still without my back doorbell. I need my doorbell up and functioning.

If I could give this 0 stars I would…read more They'll have a sales guy come to your door saying "We're doing installs in your neighborhood and thought we'd check with neighbors to see if you were interested. If you get security through us, we'll waive the initial install fee and give you free x y Z." He'll bumbly fumbly complain that his iPad is messing up so just sign here and he'll get me all the info of what I'm getting done and what I added on and all that to my email. Then, you'll read the email later to find out he charged you for the install and equipment that you do not have OR was supposed to be free. They will not work with you to remove it without penalty or credit. You'll be stuck, being ripped off my a dishonest, poor business-practicing company. Truly, stay FAR away from them.

Expert knowledge and a super friendly team. Provided design and custom equipment order by working…read morewith the manufacturer on specs. Installation went great! All equipment was organized and cords labeled and zip tied to keep everything clean and understandable behind the scenes. They vacuumed and cleaned all work spaces before they left.

From the owner: Custom home theaters, media room and upscale game rooms…read more Our core competencies also include audio and video distribution, home automation, energy management, and a wide range of varying technology proficiencies

Vivint security system is trash they are very unprofessional they equipment doesn't work properly I…read morehave a security camera with them me and my husband only for us to get this security camera it stays offline more than it does online when I go in the app and try to reboot it as they tell me to it does nothing right now I've been offline for 3 days with my camera we have called these people multiple times only for them want to charge just to send a technician out how the hell you want to charge someone to send a technician out to service your equipment which is crazy so I told my husband to just cancel the service only to find out that they done written us up whoever the lady was that came out written us up and put us in a three-year contract so now they want us to buy our way out the contract that is hideous anybody anybody don't deal with Vivint they scams

Absolute trash of a company. They have sales reps go door to door and they won't take no for an…read moreanswer. They are rude and aggressive. Then their customer service, isn't customer service. I called to cancel our service and after 20 minutes on the phone he hung up on me. The line was disconnected, he hung up. I will tell EVERYONE to find another home security company. Vivint is top notch in being the wirst.

Had a great experience in June 2026 with Smart Space Low Voltage! Brady & team ran ethernet and…read moreinstalled Ubiquiti cameras at my house, and I couldn't be happier with the results. Super clean install, great communication, and fair pricing. Shoutout to Brady for the awesome work!

I recently had the pleasure of using this service, and I must say, I'm thoroughly impressed. From…read morestart to finish, the process was seamless, efficient, and exceeded my expectations. One of the standout features was the incredibly fast response time. I received a reply almost immediately after submitting my request, and the entire process was handled with professionalism and care. The level of service provided was exceptional. Every detail was addressed promptly, and it was clear that the team was knowledgeable and experienced. They made sure all my questions were answered and that I felt confident moving forward. It's rare to find such a high level of customer support these days, and this experience reminded me how much of a difference it can make. What truly makes this service shine is its value for money. In an age where costs are constantly rising, it's refreshing to find a service that delivers top-notch results without breaking the bank. The pricing was more than reasonable considering the quality and speed of the service provided. I would absolutely recommend this service to anyone looking for reliable, professional, and efficient assistance. It saved me time, reduced my stress, and delivered exactly what I needed. I will definitely be using this service again in the future, and I'll be telling my friends and colleagues about it as well. Great job to the entire team--you've earned a loyal customer!