Chris and the team at Audio Visual Artistry knocked this project out of the park! We were so…read moreexcited when we bought a house with a great living room set up and beautiful theater room, only to find out that the projector and ceiling mounted "surround sound" speakers were of low quality, not tuned, and cheap even by 2007 standards. So I did some looking around and found AV Artistry. I thought it was a little strange that a company with 150 reviews still had all 5 starts. Well from the first interaction with Gabby on the phone, to Chris agreeing to and completing a walk through the house with me before we closed, to the extreme attention to detail by James and the rest of the installation team...now I can see why! When it comes to visual aesthetics I am blessed (or cursed) and can't help but see minuscule details associated with symmetry, leveling, and proportion. So with that, normally I end up micro-managing every detail of contract work because if it isn't perfect then I'll end up staring at that one flaw forever and won't appreciate the whole project. So...to walk back into my living room, after they hung my large tv, look at it and have absolutely nothing to correct was shocking. I was super impressed with their work. They also installed a new Yamaha receiver and Universal Remote Control with RF transmitter and remote receiver. I finally don't have to keep track of 4 different remotes. Everything I need to do from watching something on the cable box, to Apple TV, to BlueRay can be done from a single, classy remote with an LCD screen which has individual programmed icons for each source. They also installed new Master Artist speakers- more on that later. Then I walked upstairs to the theater. I was amazed at how bright the new JVC Laser DLP projector looks. Even with the window shades open and lights on it doesn't look like a projector- it looks like a huge tv! (The iPhone pictures don't do it justice) The guys hooked me up with the same Yamaha receiver and URC setup. They even programmed identical icons in the same order as downstairs so everything is uniform. There is that attention to detail again. Now who wants an awesome picture, perfectly aligned and focused just to have weak, out of tune, non-surround sound audio being presented. Not I. When the guys got on site and Chris found out what I had installed in the ceiling he made a recommendation. He has some custom Master Artist speakers and they sound great! Those speakers in the ceiling, combined with a banging subwoofer, meticulously tuned and calibrated brought the big movie theater experience to my home. I feel like the more I listen to them the sound projects more depth and keeps getting clearer. After all was said and done, I had James walk me through every detail of the system and we tested everything. Normally at this point, after working all day, technicians just want to hand you the product and bail. Not James, he stayed as long as I needed him. He explained and we tested every option, source, airplay device, etc. He made sure I fully understood how it worked and answered all of my questions. These Yamaha receivers also have app integration. We were able to walk around the house playing the different songs from different rooms, toggle the sound on/off, or mute the whole thing. I was even able to stream different sources (or the same) to individual rooms all from my phone simultaneously. That is what defines a true professional from someone (or company) that is just good at their job. AV Artistry takes expert knowledge, applies outstanding customer service, and delivers a superior product experience! Reading this review back makes me laugh as it sounds like a paid advertisement, but truthfully...I am just very, very impressed with the craftsmanship, final product and entire experience; and I am not easily impressed. Congratulations guys, you earned all 5 stars.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

Can you give zero stars? The company asks for $250 from the…read moreestate. Why? They say it didn't receive returned equipment and is too lazy to walk over to the warehouse to see if they can locate it. The estate paid it to allow the closing of the estate to move forward but they have no customer service except to repeat their canned speech. I filed a complaint with BBB and they responded with the same canned speech. I filed a complaint with the Attorney General's office. I hope they give this customer some satisfaction. I would suggest that no one sign up with ADT. It doesn't go well. There are thousands of complaints out there about this company. Do your due diligence and go with someone else. How bad did they need this $250? Was it worth all of the bad reviews that will come from this customer? P.S. They charged us an extra month after they received the death certificate. Their condolences on the phone did not sound sincere. This may not be the local ADT, but it is their parent company. I understand that there are thousands of negative reviews, new ones added every day. They have figured out if they respond to the review with a question, they manage to stay in good standings with the BBB. They are very close to being a scam. Beware.

We tried to contact ADT several times found out our service had not worked for a year they still…read morewere charging us they sent a technician out after that when we spoke with them and they charged us money to fix the problem and it lasted for half a day. They are a very scandalous company they make everything so hard to communicate with them they don't care that your service did not work they still will charge you and just getting it canceled is nothing but a big hassle I don't recommend this company to anyone I can't believe the way they treated my mother, by the way that's my 90-year-old mother.

If I could give them a negative review, I would. We had an alarm system installed September 5, 2025…read moreand we have had issues ever since. First of all, the installation tech, unhooked one of our doorbells and did not tell us. I found out when family started knocking on the door. Then the smoke and carbon detector started going off. After setting and re-setting , we called the gas company; The gas company could not find any gas leaks in the home. Then the whole monitor went out. Vivint wanted to text back and forth to tell me how to fix the system. After insisting, they finally agreed to send at tech to the home. He got everything up and running but I am still without my back doorbell. I need my doorbell up and functioning.

If I could give this 0 stars I would…read more They'll have a sales guy come to your door saying "We're doing installs in your neighborhood and thought we'd check with neighbors to see if you were interested. If you get security through us, we'll waive the initial install fee and give you free x y Z." He'll bumbly fumbly complain that his iPad is messing up so just sign here and he'll get me all the info of what I'm getting done and what I added on and all that to my email. Then, you'll read the email later to find out he charged you for the install and equipment that you do not have OR was supposed to be free. They will not work with you to remove it without penalty or credit. You'll be stuck, being ripped off my a dishonest, poor business-practicing company. Truly, stay FAR away from them.

Expert knowledge and a super friendly team. Provided design and custom equipment order by working…read morewith the manufacturer on specs. Installation went great! All equipment was organized and cords labeled and zip tied to keep everything clean and understandable behind the scenes. They vacuumed and cleaned all work spaces before they left.

From the owner: Custom home theaters, media room and upscale game rooms…read more Our core competencies also include audio and video distribution, home automation, energy management, and a wide range of varying technology proficiencies

Vivint security system is trash they are very unprofessional they equipment doesn't work properly I…read morehave a security camera with them me and my husband only for us to get this security camera it stays offline more than it does online when I go in the app and try to reboot it as they tell me to it does nothing right now I've been offline for 3 days with my camera we have called these people multiple times only for them want to charge just to send a technician out how the hell you want to charge someone to send a technician out to service your equipment which is crazy so I told my husband to just cancel the service only to find out that they done written us up whoever the lady was that came out written us up and put us in a three-year contract so now they want us to buy our way out the contract that is hideous anybody anybody don't deal with Vivint they scams

Absolute trash of a company. They have sales reps go door to door and they won't take no for an…read moreanswer. They are rude and aggressive. Then their customer service, isn't customer service. I called to cancel our service and after 20 minutes on the phone he hung up on me. The line was disconnected, he hung up. I will tell EVERYONE to find another home security company. Vivint is top notch in being the wirst.

I recently had the pleasure of using this service, and I must say, I'm thoroughly impressed. From…read morestart to finish, the process was seamless, efficient, and exceeded my expectations. One of the standout features was the incredibly fast response time. I received a reply almost immediately after submitting my request, and the entire process was handled with professionalism and care. The level of service provided was exceptional. Every detail was addressed promptly, and it was clear that the team was knowledgeable and experienced. They made sure all my questions were answered and that I felt confident moving forward. It's rare to find such a high level of customer support these days, and this experience reminded me how much of a difference it can make. What truly makes this service shine is its value for money. In an age where costs are constantly rising, it's refreshing to find a service that delivers top-notch results without breaking the bank. The pricing was more than reasonable considering the quality and speed of the service provided. I would absolutely recommend this service to anyone looking for reliable, professional, and efficient assistance. It saved me time, reduced my stress, and delivered exactly what I needed. I will definitely be using this service again in the future, and I'll be telling my friends and colleagues about it as well. Great job to the entire team--you've earned a loyal customer!

We used this company to install security cameras at a rental and it was an excellent experience all…read morearound. The work was done quickly and Brady walked our tenant through installing the app and WiFi so she could monitor. Will use again!

I haven't gotten approval to have the camera's installed yet, but Mike has been awesome to work…read morewith thus far!!!! Teri Kirby

Security Solutions has installed my home security system as well as all of my home's hardwired…read moreethernet connections, and most recently my entire outdoor speaker system. Every engagement with SSI and their employees has been nothing short of professional and accommodating. They are on time and responsive. I highly recommend this business.