Security Solutions has installed my home security system as well as all of my home's hardwired…read moreethernet connections, and most recently my entire outdoor speaker system. Every engagement with SSI and their employees has been nothing short of professional and accommodating. They are on time and responsive. I highly recommend this business.

Security Solutions is easily the best low-voltage company in the Memphis area for Audio/Visual,…read moreAlarm system, and smart home equipment. S.S.I. has very fair prices for their equipment and go the extra mile to assure it is setup to your liking. Oftentimes smart home equipment can be frustrating, and S.S.I. has always worked through any user problems a customer may have. We use S.S.I. for all of our Low-voltage needs.

Service tech was Outstanding, however they charge $59.00 just to check your system then $150.00 to…read morereset the door bell camera because you changed wi-Fi providers less than 2 years into your contract REALLY! Can't wait to cut them off when my 3 year contract expires ASAP! The 3 stars were for the Technician not for ADT's rules of engagement!

I EMAILED YOU!! REACHED OUT ON FACEBOOK!! CALLED SEVERAL TIMES!! adt+ is the most scandalous…read morecompany i have ever had the displeasure of working with! they are completely unethical and lied to me repeatedly!! 5 MONTHS OF NONE STOP PROBLEMS!!!! i was lied to during the sales process by Gregory mills using extravagant scare tactics and told i would have to call their "video guy" for video surveillance. Turns out there is no video guy he just said that so it would be outside of my ability to get financing and i would have to pay out of pocket!! the system is garbage and does not work at all!!! they installed my doorbell wrong intentionally so I would have to pay for them to fix it!! the sensors FALL off repeatedly all the time!!! THE BASE IS FAULTY AND CONSTANTLY SAYS IT IS OFFLINE!!! i called to cancel as they claim to have 6-month money-back guarantee which they refused to cancel and keep stretching out this timeline deliberately refusing to remedy these issues!!! I have called off work several times to accommodate their tech - 1 of which said he did not have the time to fix my sensors!?!?!?!?!? are you serious?!?!?!?!!? NOT TO MENTION I FOUND OUT TODAY I WAS MISLED MADE TO SIGN DOCUMENTS SAYING I WAS HAPPY WITH THE SERVICE! I WAS NEVER HAPPY WITH THE SERVICE THEY SAID IF I DID NOT SIGN THEY COULD NOT LEAVE MY HOUSE!! THERE IS A BIG DIFFERENCE BETWEEN BEIGN TOLD OT SIGN BECAUSE YOU ARE HAPPY WITH THE SERVICE OR BEING FORCED TO SIGN SO THEY "CAN LEAVE THE PROPERTY"!!!! i have never been so disgusted in my life!!! this branch needs to be shut down! they need to come get their garbage equipment and give me my money back!! i am appalled at how they operate so unprofessionally and unethically!!! I have posted on Yelp, Google, Facebook (several place on FB), I went on the Better Business Bureau and posted twice there as well!! I posted to TrustPilot.com and PissedConsumer.com . I will continue to do so until I am refunded and released from this unethical misleading contract! The system is trash! I would not pay 50$ for it let alone 6,500$!!!! i should have googled ADT and done more research! the number of lawsuits they are already facing is appalling!!! Now i am calling my lawyers too!!! I AM GOING FULLY PUBLIC WITH THIS AND WILL CONTINUE POSTING ON EVERY POSSIBLE PLATFORM!!! I WILL BE GOING LIVE ON MY SOCIAL MEDIA AS WELL!! IF I AM NOT RELEASED FROM MY CONTRACT AND REFUNDED IN FULL I WILL BE CONTACTING THE LOCAL NEWS TEAMS AS WELL TO MAKE SURE THIS SCANDAL GOES NATIONAL!!!!!

Can you give zero stars? The company asks for $250 from the…read moreestate. Why? They say it didn't receive returned equipment and is too lazy to walk over to the warehouse to see if they can locate it. The estate paid it to allow the closing of the estate to move forward but they have no customer service except to repeat their canned speech. I filed a complaint with BBB and they responded with the same canned speech. I filed a complaint with the Attorney General's office. I hope they give this customer some satisfaction. I would suggest that no one sign up with ADT. It doesn't go well. There are thousands of complaints out there about this company. Do your due diligence and go with someone else. How bad did they need this $250? Was it worth all of the bad reviews that will come from this customer? P.S. They charged us an extra month after they received the death certificate. Their condolences on the phone did not sound sincere. This may not be the local ADT, but it is their parent company. I understand that there are thousands of negative reviews, new ones added every day. They have figured out if they respond to the review with a question, they manage to stay in good standings with the BBB. They are very close to being a scam. Beware.

We tried to contact ADT several times found out our service had not worked for a year they still…read morewere charging us they sent a technician out after that when we spoke with them and they charged us money to fix the problem and it lasted for half a day. They are a very scandalous company they make everything so hard to communicate with them they don't care that your service did not work they still will charge you and just getting it canceled is nothing but a big hassle I don't recommend this company to anyone I can't believe the way they treated my mother, by the way that's my 90-year-old mother.