Great install reasonable price system works very well, can't comment on response to a break in have…read morenot had any. Updates to phone are awesome, can do most everything from my cell phone.,

I highly recommend staying away from this company. It seems extraordinarily predatory, and I was…read moreunfortunately far too trusting when I first signed off on the dotted line. We moved to a new city recently, and our new home was wired with Frase Protection, so we decided to give them a try. We had previously used Ring Active Alarm Monitoring without issue, but figure why not give this one a try to see if it's worth the extra monthly fees (Frase costs quite a bit more than Ring). So, I gave the company a call over the weekend, explained we are curious to compare services for a few months, and they set us up on a recurring monthly subscription (after waiting about one month to schedule someone who could come to the house and reconnect everything). I believe they offered a one month free trial followed by a $59.50/mo subscription to which we agreed. We gave Frase about six months, and while we had no real issues with the service, we determined the extra cost was unjustified. Competitors offer the same active monitoring, better user interfaces (on web and mobile applications), and lower cost. Anyway, I called the front office over the weekend and left a message asking to please cancel our subscription. No one called back, so I tried again on Monday at around 3:00 pm. I was told the only person who could help had already left, so I left another message. Madeline (Maddy?) replied on Tuesday, informing me that I had unknowingly signed a 3-year contract with Frase, and that I would owe a $1,666.00 buyout fee to cancel. I explained that I had explicitly told the Frase representative with whom I had originally spoken that I was merely interested in trying it out Frase in the short term to compare it to Ring. The original representative did not tell me that I was entering into a 3-year agreement, and she should have known that made no sense given how open I was about my reason for trying Frase Protection as a short term solution that would only lead to a long term commitment if it proved superior to Ring Alarm. (Again, it did not.) Maddy said the representative with whom I had previously spoken had since left the company, so there was nothing she could do. In the end, she just removed the upcharge for the "app and service plan," which I didn't even realize was an option, thereby reducing my bill from $59.50 per month to $39.50 per month. However, that still means I am giving this company $39.50 per month for no services rendered, as we are back to using Ring Alarm Monitoring again. ...long story short: I do not recommend Frase Protection. If you do use this company, then go into it knowing that they will sign you up for the most expensive plan with a 3-year commitment. They do not offer a better product, and their customer service is about the same as their competitors. I thankfully did not have to test their emergency response, so I will give them the benefit of the doubt that it is far better than their non-emergency response. Otherwise we would be in some trouble.

Security Solutions has installed my home security system as well as all of my home's hardwired…read moreethernet connections, and most recently my entire outdoor speaker system. Every engagement with SSI and their employees has been nothing short of professional and accommodating. They are on time and responsive. I highly recommend this business.

Security Solutions is easily the best low-voltage company in the Memphis area for Audio/Visual,…read moreAlarm system, and smart home equipment. S.S.I. has very fair prices for their equipment and go the extra mile to assure it is setup to your liking. Oftentimes smart home equipment can be frustrating, and S.S.I. has always worked through any user problems a customer may have. We use S.S.I. for all of our Low-voltage needs.

If I could give them a negative review, I would. We had an alarm system installed September 5, 2025…read moreand we have had issues ever since. First of all, the installation tech, unhooked one of our doorbells and did not tell us. I found out when family started knocking on the door. Then the smoke and carbon detector started going off. After setting and re-setting , we called the gas company; The gas company could not find any gas leaks in the home. Then the whole monitor went out. Vivint wanted to text back and forth to tell me how to fix the system. After insisting, they finally agreed to send at tech to the home. He got everything up and running but I am still without my back doorbell. I need my doorbell up and functioning.

If I could give this 0 stars I would…read more They'll have a sales guy come to your door saying "We're doing installs in your neighborhood and thought we'd check with neighbors to see if you were interested. If you get security through us, we'll waive the initial install fee and give you free x y Z." He'll bumbly fumbly complain that his iPad is messing up so just sign here and he'll get me all the info of what I'm getting done and what I added on and all that to my email. Then, you'll read the email later to find out he charged you for the install and equipment that you do not have OR was supposed to be free. They will not work with you to remove it without penalty or credit. You'll be stuck, being ripped off my a dishonest, poor business-practicing company. Truly, stay FAR away from them.

5 Stars & More. Security Enterprises is the best alarm system company in Memphis. I have had the…read morepleasure to work with them for almost 20 years. Their staff, service, hardware, follow-up, etc are all best in class. Jeff, the owner/manager, takes the time to get to know his customers and always goes the extra mile to exceed their expectations. Security Enterprises completed an extremely complex alarm installation on one of my properties. They did a spectacular job installing over 25 zones, all hard wired, and utilizing the most advanced security devices on the market. The system has proven highly reliable with complete detection and virtually no false alarms. Anytime there has been an issue with the system, the response was lightening fast and professional.

Very unsatisfied with the service I got from Security Enterprises. I was told I would have mobile…read moreaccess to my home and never received any information on the feature. Company looped me into a 3 yr contract and I had to move for unforeseen circumstances. Security enterprises was totally inflexible and unhelpful to cut me any slack thru my cancellation even though I had been a great customer. They are only worried about getting your monthly payment and have zero customer service. DO NOT use this company! Very unsatisfied with what I got for the price I paid and limited features...Beware of their unwillingness to help out a customer in need.... only concern is the contract.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

I had the pleasure to purchase a Accuphase e-5000 integrated amp at a very reasonable price from…read moreChris recently. He was quick to respond to my questions and take phone calls. The Accuphase sounds fantastic paired to my B&W 804d4 speakers. A really nice match. I will definitely be using Audio Video Artistry in the future for my audio needs and purchases.

Service tech was Outstanding, however they charge $59.00 just to check your system then $150.00 to…read morereset the door bell camera because you changed wi-Fi providers less than 2 years into your contract REALLY! Can't wait to cut them off when my 3 year contract expires ASAP! The 3 stars were for the Technician not for ADT's rules of engagement!

I EMAILED YOU!! REACHED OUT ON FACEBOOK!! CALLED SEVERAL TIMES!! adt+ is the most scandalous…read morecompany i have ever had the displeasure of working with! they are completely unethical and lied to me repeatedly!! 5 MONTHS OF NONE STOP PROBLEMS!!!! i was lied to during the sales process by Gregory mills using extravagant scare tactics and told i would have to call their "video guy" for video surveillance. Turns out there is no video guy he just said that so it would be outside of my ability to get financing and i would have to pay out of pocket!! the system is garbage and does not work at all!!! they installed my doorbell wrong intentionally so I would have to pay for them to fix it!! the sensors FALL off repeatedly all the time!!! THE BASE IS FAULTY AND CONSTANTLY SAYS IT IS OFFLINE!!! i called to cancel as they claim to have 6-month money-back guarantee which they refused to cancel and keep stretching out this timeline deliberately refusing to remedy these issues!!! I have called off work several times to accommodate their tech - 1 of which said he did not have the time to fix my sensors!?!?!?!?!? are you serious?!?!?!?!!? NOT TO MENTION I FOUND OUT TODAY I WAS MISLED MADE TO SIGN DOCUMENTS SAYING I WAS HAPPY WITH THE SERVICE! I WAS NEVER HAPPY WITH THE SERVICE THEY SAID IF I DID NOT SIGN THEY COULD NOT LEAVE MY HOUSE!! THERE IS A BIG DIFFERENCE BETWEEN BEIGN TOLD OT SIGN BECAUSE YOU ARE HAPPY WITH THE SERVICE OR BEING FORCED TO SIGN SO THEY "CAN LEAVE THE PROPERTY"!!!! i have never been so disgusted in my life!!! this branch needs to be shut down! they need to come get their garbage equipment and give me my money back!! i am appalled at how they operate so unprofessionally and unethically!!! I have posted on Yelp, Google, Facebook (several place on FB), I went on the Better Business Bureau and posted twice there as well!! I posted to TrustPilot.com and PissedConsumer.com . I will continue to do so until I am refunded and released from this unethical misleading contract! The system is trash! I would not pay 50$ for it let alone 6,500$!!!! i should have googled ADT and done more research! the number of lawsuits they are already facing is appalling!!! Now i am calling my lawyers too!!! I AM GOING FULLY PUBLIC WITH THIS AND WILL CONTINUE POSTING ON EVERY POSSIBLE PLATFORM!!! I WILL BE GOING LIVE ON MY SOCIAL MEDIA AS WELL!! IF I AM NOT RELEASED FROM MY CONTRACT AND REFUNDED IN FULL I WILL BE CONTACTING THE LOCAL NEWS TEAMS AS WELL TO MAKE SURE THIS SCANDAL GOES NATIONAL!!!!!