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    Prime HVAC & Electrical

    5.0 (1 review)
    Open 7:30 am - 4:30 pm

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    Response rate

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    Services - Prime HVAC & Electrical

    Circuit breaker installation

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    Electric panel installation

    Electric vehicle charging station installation

    Generator installation

    HVAC installation or replacement

    HVAC system repair

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    2 days ago

    Quality and speedy service. Skilled and knew how to leverage what was already in place

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    OPACHS - It's a local family owned company.

    OPACHS

    (27 reviews)

    Wow! My brother and I are blown away by the excellent customer service provided by Opach's A/C &…read more Heating Services. We couldn't be more pleased. Such a highly professional job they did. We scheduled the install for a new unit on August 17, 2021 and we were able to book the appointment for the next morning. The install techs came out promptly and immediately got to work. They were professional, very thorough and they worked quickly to install our new unit. It was hot in the house and these guys bore through it. They inspected all parts of our system. They did both an outdoor and indoor install. All new components. They also installed a very nice, wifi enabled, thermostat. They explained in detail how the system worked. They repeatedly asked if there were questions. I would also like to thank their tech Abayneh for being such a wonderful communicator. After they finished they made sure the unit was working properly and handed us the paperwork for the unit. The unit comes with a 10 yr warranty on parts and labor. I cant say enough good things about them. Spending your money with Opach's A/C & Heating company to repair or replace your A/C is definately, without a doubt, money well spent. I will definitely use them again for all my A/C servicing needs!

    My fiance has been up in the attic more in the last three weeks than he has been in the last four…read moreyears of owning this home because of this AC unit. He used this company last year (2024) after his home warranty company denied his claim because the blower motor for his AC went out. The inspection and installation of a new furnace went smoothly and ended up with a $5k bill, but the AC worked again. So fast forward to when the evaporator coil started leaking water he called Opach again. First tech came out and said that my drain was not leveled. Said it was almost $500 to fix that. However, days later the system started to leak again with water running down the walls and through the ceiling. He called Opach again, the owner gave him some options, but also said he needed a larger emergency drain pain. Most of the options sounded like they would not fully fix the issue, so my fiance asked what the cost would be so it could fix the issue with the water leak completely and not have to worry about it in the near future. The man quoted him about $10k. My fiance wasn't expecting that cost, but he went with it thinking if it took care of the issue then that's the price he will pay. We left the AC off to avoid further water damage. The first crew came out took out my old evaporator coil and outside compressor and put in a new evaporator coil and compressor. Thinking everything was cool we went about our day, until we saw more water running down the walls and ceiling in his Son's room. My fiance went to the attic and everything they had installed was leaking (supply, and evaporator coil) and the drain from the coil was hanging down loose with some tape on it. The supply looked like someone had beat it with a hammer and one of the return ducts had been knocked down. He shut off the Ac and call them to come take a look and the original tech who fix the first leak saw there was an issue, apologized and sent out the same crew to fix the issue, also they sent a guy who we thought was going to patch the ceiling, but didn't he just painted over the water stains which just came back next day. The second time they came out to fix the leaks we asked them if everything was fixed now, they said it was. My fiance went up to the attic again and everything that was leaking before was leaking still. He called them back and told them again that we can't use this AC with it leaking, also the vent for the furnace was disconnected, so now we can't use that. They came out one last time and told my fiance that the drain from the evaporator coil was clogged and that was the cause of the supply and the evaporator coil leak problem. We, having dealt with all of this was skeptical, but hoping to be done with this got a plumber to come out (another $500 job) and snake the drain. The plumber didn't find any issues but noted that the drain from the emergency pan was bent upwards so the drain will never drain, also there are no sensors or anything to detect if the pan is full so unless my fiance monitors the AC constantly we will be dealing with worst water damage. The Tech from Opach came back out and said the water leaking from the supply and evaporator coil was still the fault of the drain being clogged and said they would be back out to fix the drain pan pipe and the exhaust vent. That was almost a week ago and haven't heard anything from them. I have been without a reliable air conditioner for almost a month now thanks to this. Also his son can't stay in his room because of the water damage from the HVAC unit in the attic. We are left with an AC that when it runs leaks water so to save our ceiling we have it turned off. We would not trust this company with anything in our home after this. After they got paid, we could tell they were looking for a way to place the blame on anything else. *Update* Weeks later, my fiance sent a rating for the company about the job and that's when we were contacted. The original team returned and were able to stop the water from leaking into our home, but the unit is still very much damaged and beat up, the ceiling in my fiance's son's room has not been patched liked promised, and our exhaust pipe is still disconnected. We were scammed, completely overcharged and given trash for an AC unit. At this time, all of this has cost us well over $12,000, and we have yet to contact someone to look into patching the ceiling and look into the extremities of the damaged all the water from that leak has caused. Before allowing this company into your home to "fix" anything, get a second opinion.

    Prime HVAC & Electrical - hvac - Updated May 2026

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