Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

Fast, professional, and excellent price. They were able to replace my water heater the next day…read more Very respectful of property.

I recently purshased a Daikan AC system from VP that I love. It was sold to me as a 60-month…read moresame-as-cash; no down payment; no monthly payments. After installing the system, I received a bill from a third-party finance company asking for next month's payment. Shock, I called their GM (Rod), who apologized for the mistake. As it turned out, no third-party finance company would accept those terms. Ron called me back and offered to finance it through VP. Now, I'm sure the way VP resolved this issue is not the norm, but I really appreciate how they stepped-up, made no excuses, and demonstrated how much they valued me as a customer. Thanks again, Ron and Henry!!

Really terrible experience. Last Saturday plumber and…read moreelectrician were both supposed to come. I got a text, asking if it could be pushed to Sunday, and I agreed. EXCEPT they only pushed the plumber and I still had to wait on the electrician. So Saturday and Sunday..both shot. Not what I had planned. Saturday, the electrician came... charged me a diagnostic fee then gave me further quotes all of which were way more than I had planned on to change out three outlets. So $250 later, I've had no work done. Sunday, the plumber comes but can't complete the work because of something. I don't remember, but, okay, fine. We can do Monday. BUT apparently not. Significantly after the time he was supposed to be here, I'm told (only after I ask) that he's not coming. Well, once again, I try to roll with the circumstances. Then they tell me Thurs between 4 and 5. No one showed. They have overcharged me, stood me up, ghosted me...I've got oodles of texts as proof. I understand that issues occur but it was over and over without anyone giving a shit

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

I requested service on July 27th and they came to fix our water leak July 28th. Service was fast…read moreand professional and will save us thousands. Thanks so much!

Last year I gave this company an unfavorable review because of the treatment I received from a…read moresalesperson who is no longer with the company. I contacted the company President, Brian Lincoln, and found him to be a very honest and compassionate individual who refunded, hours later, the amount of money in question. I wish to retract the unfavorable review I gave to the company as a whole due to the actions of one bad apple who taunted the good reputation of Redfin Plumbing. Over one year later, I am happy with the results of the job that was performed and I recommend Refin Plumbing Company.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

came in and fixed all my doorknobs that were loose and changed my air filter and they were very…read moreresponsive and punctually.

CityandBeyond1 did a very good job beyond my expectations. They came on time, explained how they…read moreare going to proceed, did a clean installation, tested everything, and cleaned up everything before they left. As a homeowner, I was impressed! Naturally, I do recommend their services, which they are sure to provide at a very reasonable cost. Subby S.

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

James and Jim (owner) were very responsive and patient with all my questions and taught me why some…read morethings weren't recommended and why they were with a water heater replacement. I didn't feel pressured at all to "close a sale" as I'm working with other projects at the same time for the house. Virgil was apart of the team that did the installation, he did a pristine job. I requested they install a storm collar on the roof for the water heater vent since it was missing from the previous home owner, and they installed and painted it to prevent rusting. I requested they also install the drain line from the drain pan to drain to the exterior of the house, which it wasn't before and only into the garage. They accommodated my requests, were patient, didn't upsell, and have transparent pricing on their website, no gimmicks. Great business model. They got me in touch with a general plumber for other plumbing needs, too. I highly recommend Water Heater Pros for everything water heater related.

The Water Heater Pros did an amazing job. From inquiry to invoice I am highly satisfied. They…read morereached out immediately, helped me understand the process and my options for installing a new water heater. Supported me as I'm out of state, worked with my tenants, arrived on time, worked quickly and was clean. I highly recommend. Very affordable pricing.

5 stars indeed! Very professional and friendly…read more I would definitely recommend calling them if you have any plumbing problems.

Great service. Good work. Fair pricing- right in the middle. Quick response and communication…read more Appreciate that he was thorough and took the time to explain what was going on. Snaked my drain pipe and cleared out the roots.