We have worked with the Audio Visual Today Team for over 20 years. Each project and interaction is…read moreprofessional. The team takes time to listen and honestly answer questions while educating consumers in a respectful manner. Sales are not pushy, instead they look for ways to maximize budgets that allow for future expansion. My recent project included building independent multiple room listening on top of our main family room theatre space. Throughout the entire installation, programming, and tuning process of the AV and Control4 systems both Duke and Nate communicated and delivered on all agreements and expectations. They are on time and deliver as presented. Regardless of the level of AV system you choose, these audiophile and visual experts are the go to for quality and reliable products at fair prices. Their follow-up support and customer loyalty is nothing short of spectacular.

You will locked into Control 4 and any problems will cost hundreds of dollars for a service call…read more If your TV software updates and upset the C4 controller they want to send someone instead of helping over the phone. I have paid to have some unplug and plug my TV in.

Alex really knows his stuff, I took in my 1970's Sansui SR-929 turntable and he restored it to…read moreperfect working condition. Replacing god knows how many thing as you'll see in the pics included. I would highly recommend anyone to Alex and the service he provides and at really good prices.

If Alex doesn't know then nobody knows, lol. Great guy and…read morereally knows his stuff. Alex is extremely knowledgeable about everything electronic and has a real respect and appreciation for vintage audio. Where other guys give up, Alex dives a little deeper and gets in done! I highly recommend calling Alex if you are trying to revive and repair your vintage audio equipment.

Absolutely a terrific experience. After discussing my Bose issue with Tom at USAV the best…read moresolution was a service call to the house. Since they are only able to repair equipment at their location he gave me a referral of a local tech. After working a couple of hours our home theater is up and running perfectly. Incredible.

I'm really happy with my Bose Wave Music System and CD changer from USAV Solutions. The sound…read morequality is amazing, clear, deep, and powerful for such a compact setup. I also added a Harman Kardon Bluetooth receiver on top, and it works perfectly for streaming music from my phone. USAV Solutions was very helpful throughout the process. They made sure everything was working, answered my questions, and even gave me tips on how to get the best sound. It's rare to find this level of service. If you're looking to upgrade or restore your Bose system, I highly recommend them.

I have my grandmothers Kenwood KR2090 amplifier/tuner which wasn't working…read more High End Stereo took the amplifier to give me a quote. David called within a couple of days to give me the total estimate. After I okayed the work, he quickly repaired the issue and I was able to pick up in just a couple of days. I believe estimate to job completion was less than two weeks. I felt the price was good and the work was excellent. David has a talent for restoring equipment! My amplifier was restored to a new appearance and fully functionality! Definitely recommend

Incredible work highly recommend pleasure to do business with so happy with my restored radioread more

Scott did a great job cleaning and tweaking my 45-year-old Technics SL3200. I supplied a new moving…read morecoil cartridge/stylus, he replaced a broken tonearm and refurbished a few other components and when I finally got my vintage system up and running, my old albums sounded better tha ever! Because of some complexities in the repair process it took several weeks to complete, but I knew that would be the case and didn't mind. It was worth it and recommend Scott for anybody needing turntable repairs.

World-class turntable repair at a reasonable price. My vintage Technics spins like new!read more

Great audiophile store so close to home. Russell is awesome! He's patient and always looking out…read morefor the customer. I'm very excited to have a nice audiophile paradise close to home. Picked up a Denafrips and can't wait to plug it into my system! Thanks Russell!!

You can read all the specs and all the reviews and it will be no substitute for being able to sit…read moreand listen to the system. I went in wanting to love the KEF LS60 and ended up falling in love with the sound of KEF R3 Meta + Hegel H190v. Russell was patient with re-arranging and re-visiting speaker placements. The whole audition was comfortable and absolutely zero pressure. Russell was also very responsive to clarifying questions from prior to purchase to after delivery. Highly recommend Russell and RockOnAV!

This should serve as a review that showcases why working with local Hi-Fi shops may be in your best…read moreinterest, as I had a couple of issues with the product(s), and how Tim and his staff did everything above and beyond to make sure it was corrected, and I was satisfied. Stopped by Hi-Fi Haven after a Whittier Narrows Bike ride just to see a local dealer. I was greeted by Tim, the owner and his sweet dog. I asked about McIntosh and he gently took the time to ask me questions on my current journey and what my goals were. After some good discussion, he showed me a few of his setups just to show me what other possibilities and options are on the table. I appreciate this because it was very educational and showed me the bounds of what I can play with and budgets. We settled on purchasing and taking home an XXX as an entry level unit. He gave me great pricing on an older new in stock unit. I tried it out at home for a few weeks and fell in love with the sound that it produced. However, the unit had an issue with the power button and Tim, offered to have it repaired (free of charge) and promptly ordered the parts from McIntosh. While he took time to repair the unit at his shop, he left me a different McIntosh unit from his inventory to take home and try out. This gave me time to ponder... if I loved the sound of this unit, and McIntosh build quality being "buy it for life" pieces, I started to think I should upgrade to the ZZZ, something future proof. Tim agreed to take back the XXX and I placed an order for a ZZZ. The ZZZ came and took it home with glee, and it sounded wonderful, even better than the XXX! However, I noticed that one of the aesthetic parts was not like the others and it was a significant (to me) issue, as the ZZZ is what I consider a beautiful art piece. Tim and his staff came to my home and observed this and agreed that it was not how it should be. Tim took my concern and dissatisfaction of the unit and effectively communicated to the factory that something should be done about it, and pushed to have the unit replaced (my desire), instead of repaired, as it required messing with circuit boards. At the same time, I also pursued support from McIntosh directly, and they were less than helpful, and frankly dismissive and unresponsive with multiple attempts (quite disappointed by this). The new unit arrived, and Tim hand delivered it to my home and helped me set it up and made sure everything was on the up and up. Without the strong customer service Tim provided, I would have been a dissatisfied customer with a defective unit from the factory. Tim and his entire staff went above and beyond to clearly communicate, follow through, accommodate, generous, stand on the side of the customer, integrity and just be Good People. Never dismissive, always kind, always listening. I have had other great customer service from other dealers like Crutchfield, but working with a local dealer is truly a step above and the way to go. The Hi-Fi journey is a long, time-consuming journey, and having someone like Tim and his staff to rely on and work with you to ensure 10000% satisfaction is what is so refreshing to experience. Being able to discuss, touch, and listen to things over a period of time before making big decisions helps both customer and business owner. I highly recommend giving Hi-Fi Haven a chance at your business, as they definitely earned my current, and future business with all the exceptionally positive interactions I've had with them. I will be putting this system in my lake house and possibly build another with him for a family member. *Don't let the "open one day a week" fool you. Once you meet him, he will be working with you regardless of what day of the week it is.

A way under the radar place for McIntosh gear. This is OLD SCHOOL. The employees are super…read moreknowledgeable. The gentleman I spoke with has been into audio probably 50 years. They also don't work on commission--they aren't going to blow smoke up your ### just to make a sale. Incredible place.

Great guys, great prices and super good work. Parts are an issue right now but these people took…read morecare of the issues. We are having them go through our entire collection and could not be happier. Vintage HiFi repair at its finest. If I could give a 10 star I obviously would. They work by appointment only.