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    USAV Solutions

    3.1 (17 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 months ago

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    Stopped working in 5 days after I purchased it.

    Beware!!!!! I'm not one to post negative but this is the second time this has occurred when I've bought a Bose item from them. This outfit sells faulty merchandise ! Don't buy anything your taking a risk. There return policy and warranty is terrible and not correct Even with a receipt!

    Front door of USAV shop
    Le Q.

    USAV is very professional, they know well what they are doing. Great service at affordable price. The entire staffs are very nice and kind. You can always find best solutions for your home theater system at USAV. You can

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    1 day ago

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    1 year ago

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    7 months ago

    Poor technical support and customer service. They don't help when their product is not working properly.

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    7 months ago

    Excellent service. The unit was repaired in the estimated time frame and shipped back fully protected.

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    2 years ago

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    3 years ago

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    1 year ago

    Horrible service will never go there again . I tried to get a computer fixed and they just charged me and didnt even fix it.

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    1 year ago

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    3 years ago

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    3 years ago

    Great friendly service. They were able to troubleshoot my issue on the spot. Highly recommend.

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    Review Highlights - USAV Solutions

    They fixed the Bose for the quoted price and repaired the remote no charge.

    Mentioned in 3 reviews

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    Game Geeks

    Game Geeks

    4.7
    (378 reviews)
    $$

    i've been going to GameGeeks to see Joe and his team since about 2019. I've got a PlayStation 4…read more That's pretty wonky and still has Silent Hills PT on it! When I need the help they have always taken good care of my system when I've asked them to do some hardware work on it. While I'm there, Joe and his team are also super friendly and fun to talk to about, you know, the day today and video games and introducing my friends and I to cool forgotten games to check out or tips on what to look for as far as hardware and systems. I was just there again today to buy Metal Gear Solid on PlayStation 1 and I think we're real lucky as a society to have places like this because there's not many places left. They do this sort of thing and have the talent and kindness behind it. Thanks Joe and your team :)

    Brought in both my ds lite and siblings' as well. Minor repairs needed (screen no longer visible…read moreand sticky buttons)- I appreciate that they run a diagnosis to ensure they understand and can properly repair your devices; then provide an estimate and if you're not okay with it then it is your choice to move forward or not. I believe them to be reasonably priced especially after the research I did to see if I could perform the repairs myself. Exceptionally communicative, realistic and professional throughout entire process. So happy with the result! Also please be mindful and flexible with timeframe, plan accordingly because they are busy!!

    Kingslayer Games

    Kingslayer Games

    4.5
    (227 reviews)
    $$

    I wanted to share my positive experience from Thursday's Lorcana training session with Monty. From…read morethe moment I walked in for my 4:30pm appointment, Monty greeted me warmly and proceeded to explain the game and its mechanics in a clear and concise manner. He provided valuable insights on the types of cards to expect, how to use them effectively, and the maximum number of cards allowed per deck. Throughout the session, Monty continuously shared strategies and effects of certain cards, ensuring that I had a comprehensive understanding of the game. I appreciated his welcoming attitude and the detailed explanations he provided regarding the options and community of Lorcana. Additionally, Monty patiently answered all of my questions and even took the time to introduce me to other games offered at the facility. Overall, I was thoroughly impressed by Monty's professionalism, knowledge, and hospitality during the training session. His friendly demeanor and willingness to assist made the experience enjoyable and informative. I look forward to further interactions with Monty and exploring more of the gaming opportunities available at your establishment. Thank you for providing such outstanding training sessions and customer service.

    Kingslayer's new space was a long time coming. It's now larger, with more tables, seating, and…read moreparking, too. They moved to the end of a strip mall across the parking lot from Dollar Tree in the same shopping center as Costco off of MacArthur in Fountain Valley. I came here looking for sleeves, couldn't locate the brand I was looking for, but was helped by female staff to find an alternate choice that was suitable, which ended up being on display in two different places in the store.

    Bookoff - Costa Mesa

    Bookoff - Costa Mesa

    3.7
    (290 reviews)
    $

    This location is pretty big. I think in comparison to the one I've been to in Monterey Park, I…read morethink this is the better location. However there are other locations around LA/OC area. Out of the 2 locations I've been to, this has a better parking lot as well. Since the store is a lot bigger, that means a lot more selection of figures, books, manga, videos and more. In general, I do enjoy this store as it has great value. I found quite a few things that were quite cheaper here than if you go to a large retail store. If you have anything that you may want to get rid of (but works very well or in good shape) you can see if they're willing to it and give you an estimate. The staff are helpful to help you (the best of their ability) to find what you are looking for or need.

    It's really disappointing to see how far they've fallen, especially when it comes to their pricing…read more I don't know what their strategy is with used games and movies, but they seriously need a reality check. In some cases, their used prices actually exceed MSRP. For example, they're charging $70 for a loose, boxless copy of Pokémon Legends: Z-A for the Nintendo Switch 2--which is full retail price for a second-hand, incomplete item. Their trade-in values are just as bad. It's not uncommon for them to offer you a tenth of what they plan to resell your item for. I get that the secondhand market relies on profit margins, and that they're banking on uninformed sellers looking for quick cash, but they're doing it at the expense of their loyal, long-time community. At this point, books are the only category where you can still find a decent deal. For anything else, you're much better off using eBay or finding a different store.

    Collectors Lounge

    Collectors Lounge

    4.1
    (49 reviews)

    I've been here multiple times to grab some single cards, and overall it's been a great experience…read more Customer service is really nice every time I go (usually on chill days), they're quick, helpful, and on top of everything. The ambiance can get a bit loud since there are table games happening behind the counter, but it's not really distracting. It actually adds a bit of energy to the place. The staff member who helped me had really good vibes, which made the visit even better. Definitely worth checking out if you're into cards. I'd recommend going in the afternoon when it's less busy so you can get the best experience and they value the card based on TCG player price!

    The shop is pretty solid for Gundam and Pokémon and One Piece locally. That said, service and value…read moredo need to be addressed. On the service side: Pretty poor honestly. Body language, eye contact, and tone are lacking. I understand the hobby demographic is not high class, but from the 4 visits I've had, the employees behind the counter show less care and attention. Probably a generational issue, but in business, that doesn't matter. Proper training should be issued. Though I am also sure they would use AI to formulate a "proper" response to any concerns or complaints about what they lack. Value wise: I requested to match or get close to market value from TCG player on product, and they rejected it statong that they dont follow market since they have to make money too "you know what I mean?" This has been a trend on LGS it seems, however one LGS in Artesia/Cerritos met my request despite card/cash payment. I'm pretty sure the script would later be flipped when the market goes up after supply drops with the response of "sorry marketing value is this so we follow that." If you can ignore all that, go for it. Otherwise just look for another store or go to Card shows.

    USAV Solutions - electronics - Updated August 2026

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