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    USAV Solutions

    2.9 (16 reviews)
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    Updated 3 weeks ago

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    Stopped working in 5 days after I purchased it.

    Beware!!!!! I'm not one to post negative but this is the second time this has occurred when I've bought a Bose item from them. This outfit sells faulty merchandise ! Don't buy anything your taking a risk. There return policy and warranty is terrible and not correct Even with a receipt!

    Front door of USAV shop
    Le Q.

    USAV is very professional, they know well what they are doing. Great service at affordable price. The entire staffs are very nice and kind. You can always find best solutions for your home theater system at USAV. You can

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    11 months ago

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    4 months ago

    Poor technical support and customer service. They don't help when their product is not working properly.

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    5 months ago

    Excellent service. The unit was repaired in the estimated time frame and shipped back fully protected.

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    2 years ago

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    1 year ago

    Horrible service will never go there again . I tried to get a computer fixed and they just charged me and didnt even fix it.

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    3 years ago

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

    Great friendly service. They were able to troubleshoot my issue on the spot. Highly recommend.

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    Bookoff - Costa Mesa - Pokemon cards

    Bookoff - Costa Mesa

    (285 reviews)

    $

    Maybe it's the proximity of this particular location to Japanese businesses or perhaps there's just…read moresomething about this part of OC, but I found this Bookoff to be a delight. Sure, the parking can be hectic sometimes. After all, there is a Tokyo Central right next to it, but that's what makes this location so good. You can spend hours perusing the aisles for some good finds but can take a break and get some Pocky or a bento or a Fanta nearby without ever breaking theme. What's even better is it feels like the employees enjoy working here. They greet you warmly when you walk in and that hospitality Japan is known for is reflected in this staff, even if they aren't Japanese and this isn't Japan; the spirit still carries. So does the nostalgia walking through the aisles. If you played video games throughout the 90s to now you'll see pieces of your childhood everywhere you look: a Super Famicom with Chrono Trigger for sale or a Vegeta action figure going Super Saiyan or the many mangas of Rumiko Takahashi such as Ranma 1/2 or Inuyasha. In encapsulates otaku culture through the ages well. Even looking for books of different genres and authors can be found, some new but most used. It doesn't mean they aren't good. It just means they're pre-loved. This means you can get a bargain for some books you might have been meaning to check out for a great price. They also have book sales all the time. If you feel a need to lighten your collection at home, whether it be action figure or games you no longer play, Bookoff buys them from you. It means your cash could go even further if you have things to sell. Though the size of Bookoffs in America does have me wishing they were larger like their Japanese counterparts they do pack quite a lot for the space they occupy. You can spend 15 minutes to multiple hours here, depending on what you're looking for. I say that means it's worth checking out. After all, the worst that can happen is if you don't find anything to tickle your fancy you can always go to Tokyo Central or IKEA right after.

    I love this spot. It's one of the OGs, and I've been coming here for a long time. There are some…read moregenuinely great finds--plenty of $1 items, solid deals on DVDs, and every once in a while something really special slips through the cracks. That said, the pricing is all over the place. It's obvious they rely heavily on some kind of algorithm to assign value, and when it works in your favor, it really works. I've picked up items worth hundreds of dollars for a few bucks. But the flip side is rough--things priced at $100 that you could easily find for $10-15 elsewhere. That inconsistency is both the magic and the frustration. Selling to them is another story. They'll give you next to nothing unless it's something truly high-end, and even then, you're usually better off selling elsewhere. The margins are so far off at times that it really makes you wonder who's willing to take those deals. They do require ID and seem to follow the rules, but the reality is this kind of setup attracts people who either don't know what they have, don't care, are impatient, or are desperate. And yes, it also likely attracts people unloading stolen goods because they know the items are valuable, even if the payout is low. The store itself is very DIY. Nothing is cataloged, staff can't really help you with inventory, and what you see is what's available. Customer service is minimal--they're mostly focused on sorting and loss prevention. There's also an awkward dynamic between management and floor staff that you can feel when you're in there. At the end of the day, this place is a gamble. Sometimes you walk out feeling like you scored big. Other times you find something rare and exciting that's priced so high it might as well be untouchable. It almost screams desperation and lack of knowledge on the selling side--but ironically, that's exactly what brings in so much good stuff. If you know what you're doing and have patience, this place can be incredible. If not, it'll just feel chaotic.

    Collectors Lounge

    Collectors Lounge

    (44 reviews)

    I've been here multiple times to grab some single cards, and overall it's been a great experience…read more Customer service is really nice every time I go (usually on chill days), they're quick, helpful, and on top of everything. The ambiance can get a bit loud since there are table games happening behind the counter, but it's not really distracting. It actually adds a bit of energy to the place. The staff member who helped me had really good vibes, which made the visit even better. Definitely worth checking out if you're into cards. I'd recommend going in the afternoon when it's less busy so you can get the best experience and they value the card based on TCG player price!

    The shop is pretty solid for Gundam and Pokémon and One Piece locally. That said, service and value…read moredo need to be addressed. On the service side: Pretty poor honestly. Body language, eye contact, and tone are lacking. I understand the hobby demographic is not high class, but from the 4 visits I've had, the employees behind the counter show less care and attention. Probably a generational issue, but in business, that doesn't matter. Proper training should be issued. Though I am also sure they would use AI to formulate a "proper" response to any concerns or complaints about what they lack. Value wise: I requested to match or get close to market value from TCG player on product, and they rejected it statong that they dont follow market since they have to make money too "you know what I mean?" This has been a trend on LGS it seems, however one LGS in Artesia/Cerritos met my request despite card/cash payment. I'm pretty sure the script would later be flipped when the market goes up after supply drops with the response of "sorry marketing value is this so we follow that." If you can ignore all that, go for it. Otherwise just look for another store or go to Card shows.

    USAV Solutions - electronics - Updated May 2026

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