You will locked into Control 4 and any problems will cost hundreds of dollars for a service call. If your TV software updates and upset the C4 controller they want to send someone instead of helping over the phone. I have paid to have some unplug and plug my TV in. read more

These guys know their stuff and are very easy to work with. I needed a new Media Center that was built for AV and they were a Salamander dealer so I went online to their site and found the model I wanted. At almost $2000 it was a leap of faith because no one can possibly stock and display every model so we never saw it in person. Duke was reassuring and we ordered it from them and it arrived as promised and delivered to my home without issue. While awaiting the cabinet I ordered a pair of Sonance In Wall speakers for my surround channels. Extremely satisfied with both purchases. Highly recommended for all your Audio Video needs.i had previously purchased a Rega Turntable from them about 10 years ago. Tell Duke I sent you. read more

I purchased a projector from these guys a few months back, there were some technical issues with the unit (and they are on back-order pretty much everywhere all the time) but Duke made sure it was sorted out and took care of the entire exchange process with the manufacturer for me. They were top-notch in keeping me updated during the entire process from making a deposit on the original unit to pickup to getting me a replacement. If you are looking for a local dealer of home theater equipment that puts the customer first you've found your shop. read more

My experience with Daniel and his team has been nothing short of remarkable. I needed to be educated about our needs in our newly remodeled beach home and I was thrilled the first day I met Daniel. He came for the first meeting very quickly and proceeded to issue estimates and advice of excellent quality. Our sound system designed and installed is the height of the new home! Please don't waste your time going anywhere else- this is the team that will deliver the appropriate quality and value engineered solution for you! Thank you to a great team of professionals! Thanks read more

Audio Video Today - Laguna Beach. - Electronics Near Me - Laguna Hills, California

This company is really one of the most talented in the OC. Daniel is extraordinary at LISTENING to the client and fitting their needs and budget to the appropriate piece of equipment whether it be audio or video or whole system. While Daniel is often in the field, Duke quite capably makes it all happen from the store to the customer. Together they are an unbeatable team for any and all of our AV needs. read more

I Highly recommend Audio Video Today! I began my search to upgrade my "average" system and found Daniel very helpful and not at all pushy! He gave recommendations and then gave me resources including web links to do my own research. I literally spent weeks doing so -- and went in to the store for several listening sessions. They were always welcoming and patient changing out speakers for an A/B comparison over and over on various different speakers. Duke is extremely knowledgeable on the technical aspects. Daniel was not just knowledgeable but understanding of my circumstances and objectives and thirst for learning about differences. He was very cost/value aware. I truly believe he guided me to my best not necessarily his best. The installation with Nate was equally spectacular! He was knowledgeable helpful and patiently answered my questions. I believe my needs and budget we're at a midpoint level but they gave the same exceptional attention that I'm sure they do to high-end customers. I appreciate that and I appreciate Audio Video Today. It has now been three months since my purchase and they have continued to be considerate in all follow up. read more

Audio Video Today is the kind of company you can be sure they will treat you with fairness and respect. Daniel (the owner) is very knowledgeable with a friendly and professional attitude with no arrogance and willing to work with your budget and your personal needs without trying to oversell you. Highly recommend this shop to any person looking for audio and video equipments from professionals. read more

I found this business to be ethical and personal. After having a dreadful experience with a big box TV store, I was delighted to have excellent, responsive and friendly service from Audio Visual Today. The owner took the time and patience to match my needs with the best equipment. It was delivered by a very competent and pleasant person. Thank you.... Most grateful! read more

When I started looking for a new TV, Best Buy seemed like the only place to actually see the displays. But I wanted excellent sound as well and Best Buy only had soundbars with harsh highs and booming bass. I'm so glad I found Audio Video Today. Duke in the store helped me choose a TV that was right for me and didn't try to up-sell me. I wanted an amp and speakers and Duke helped me choose within my budget. I'm very happy with my purchases and Duke was knowledgeable and a pleasure to work with. But then the new TV and audio system had to be installed. Daniel, the owner, came by my house the same day to see what needed to be done. My project was a little complicated because I had two recesses in the wall over the fireplace for an old-style CRT television and components, and I wanted the wires for the new TV run inside the walls. Daniel gave me a detailed quote for the work later that night, including the drywall and texture work. I thought the drywall price was a little high, so I made some calls and found out that his prices were the same as others charge. I also found out how hard it is to get a contractor to call back and give a specific quote. I decided to go with Audio Video Today and let Daniel manage the drywall contractor, who was great to have in my home and did an excellent job. Also, by using AV Today's installation crew, I knew all the work would be coordinated and Daniel would be accountable. My new TV and sound system are amazing. Now I realize that it would have been a nightmare to manage the project on my own. It was great to know that Daniel would oversee each step and make sure everything was done right. Communication is very important to me. It was such a pleasure to get questions answered quickly regarding technical issues or work getting done. In addition, everyone arrived on time, worked efficiently, and cleaned up afterward. Everyone from Daniel to the installers were focused on helping me get what I wanted. Every aspect of the service was truly first rate, and they have continued to be available to answer questions as I've gotten used to my new system. I highly, highly recommend Audio Video Today. read more

If you don't subscribe to some sort of Audiophile/Home Theater magazine, this is not the store for you. With names like Grado, GoldenEar, and Infinity, this store is strictly audiophile. I don't have too much experience with Audio Video Today so take my review with a grain of salt. I bought a pair of Grado SR225i headphones here many years ago for a fair price and was very careful not to knock over all the $20K speakers on my way to the headphone counter. The sales staff is knowledgeable and friendly but you should still dress up so they know you have the moolah to buy their merchandise :-). They price-match and offer a wide selection of Demo and Used equipment so even the common-man can afford a piece of the high-end pie. If you're not into monopolizing retailers like Best Buy, go down to AVToday! read more

I am so glad I called Audio Video Today. I spent the last 3+ hours visiting stores looking for someone who was familiar with Bower and Wilkins speakers. I picked up a pair of DM 640 (old school) speakers from a friend and was looking for the right receiver to buy. I called Audio Video and spoke with duke. As soon as I mentioned my speaker model he told me everything about them. He was full of knowledge and very friendly. Thank you for taking the time to speak to me Duke- I appreciate it! Jon read more

I called many audio/video places around my area looking for B&W speakers. Audio Video Today gave me the best deal on B&W CM9's and a Denon 3313 receiver. They allowed me to audition different brands and models on different occasions. They are very friendly, I've talked with both Duke and Tom and couldn't be happier. I am recommending all my friends to AV Today if they want B&W or Paradigm speakers and any brand of receiver. UPDATE Well, this place just keeps impressing me. Anyway, just two to three months after buying my B&W CM9's I noticed that some visitor to my apartment must have bent one of the tweeters! I called Audio Video Today to ask if they could get discounted parts on B&W tweeters. To my shock, they said that since I had just bought them, they would order a replacement for me for free! Unbelievable! read more

Went here over 10 years ago. They sold me an awesome system. I came back just recently and they sold me one awesome subwoofer. They have the best sound rooms so you always know what you are getting. After my subwoofer purchase, I came back for an amp. Nice product. Great quality. read more

I have 3 words for anyone considering buying any products or services from this company. DONT DO IT MOST UNPROFESSIONAL team of employees I've ever met. Daniel and duke will do nothing but try to upsell you on any equipment you are considering, yes you pay for quaility in these circumstances but this company does a horrible job of making timelines and in no way to they ever give you a quick and easy install, they will comeback to your house about 3/4 times to be able to get it done. There are only 3 employees at this store and have no structure. Daniel will probably send out 1 guy to do your job. Hence why it will take much longer than needed to complete your job. Kato does a great job and works hard, no idea why he's working for Daniel...but in short...THESE GUYS BLOW, get you home AV equipment and install somewhere else...trust me. read more

I've been going to Audio Video Today for decades. How many other audiophile level stores have been around that long? I think the reason they've been around so long is that they are very customer oriented, no hard sell tactics, as well as knowledgeable staff. My first big purchase from them were my Spica TC-50 speakers, which I loved for many a year. I now live in south county so I haven't been up there for awhile but anytime I'm in the area and have a few minutes to spare I'll stop in to catch up on what's new and interesting in their shop. Anyway, nothing bad to say about them, only good. read more

3 years ago, I purchased a soundbar from Audio Video Today. Instead of driving all the way to the store, Tom arranged to meet me near my home, and delivered my purchase as he was going home on his commute. That's stellar customer service. Fast forward to this week. I went in to purchase shielded speaker cable. Duke took extra care to prep all the wires. Then contacted the manufacturer and emailed me a template on which to hang the speaker in my new home. Both Duke and Eric were friendly and knowledgeable. I can highly recommend Audio Video Today. read more

Audio Video Today did an awesome job in reworking a whole-house Control4 automation and A/V system originally installed by Magnolia. The wiring and A/V components were mostly there already, but Audio Visual Today brought the system back to life. They were extremely knowledgable, friendly and professional. It was a pleasure to have them come out and help get the system running - I will absolutely be calling them again to upgrade some components of our system. Great experience overall! read more

Just moved here from Texas, and needed someone to hang a few tvs and hook up a surround sound system. Even though I thought it wasn't a huge installation the results were beyond what I expected. After Duke friendly appointment setup and Eric's great installation work my surround sound system works better than ever! I purchased the control 4 system and are so glad I did. The system runs and works smoothly. What started hanging up a few tvs ended up making my house into a smart home.Now I can control my lights and air conditioning with a tap on my phone. Never thought that it would so easy and affordable.The service was incredible and friendliness was outstanding. The prices were very reasonable and results are worth it. Would recommend to anyone. read more

Took my Pre amp in for as software update after buying over $6,000 on a tv and pair of speakers and few days before. They owner acted like he was going to look at it for free, "bring it down and I'll do it for you". Did just that. When I got there he was gone so I left it there with his employee. I came back a few days later and talked to the employee I left it with said it wasn't touched so I figured I would just send it in, the manufacturer will do the update for free. The employee went back to get it for me. When he came back he gave me another unit, their floor model (the same model number as mine) by accident. I was nice enough to tell them they gave me there floor model. Should have kept my mouth shut. Just then the owner came in and said he would help me out. After a hour of waiting, me watching him the whole time trying to get it updated. He honesty had no idea what he was doing. After he couldn't figure it out he tried to charge me $200!!!! This after I stopped from walking out with their floor model and leaving mine, not to mention I just spent $6,000. I thought he was joking because he couldn't get it to work. Until he started raising his voice at me. He stared by saying, "you never buy anything from me anyway", not knowing I was in last week because he was gone and his employee helped me on the $6K transaction. Not to mention I bought three other times from this place, not huge, but around $1,000 each time. He then tried to prove a point by going into his computer saying, "look you're not in here at all". Then he found my $6,000 transaction. Should have seen his face went he found that out! Even after he found out I just spent $6k, he was very rude. He was right on the other transactions though because later when I got home I checked my old receipts and the older employee, Ian put cash as my name. I have never been talked down in public before. He was so mean right in front of other people. I would never have expected this from a place I do business, and this being the owner! I feel bad writing this, but I don't want anyone going through what I had too. The Employee, I think his name was Bob was professional the whole time. read more

Audio Video Today provides high-end home audio sales and installation with knowledgeable staff. They do carry some brands the big-box retailers carry like Sony, but they specialize in audiophile equipment that places like Best Buy and Circuit City doesn't carry. I purchased my B&W speakers from them. read more

Excellent shop - fantastic, very professional service from pre-sales consultation, thru sales, delivery and final installation. I highly recommend the AVT Team (Duke, Eric and Daniel). The final solution greatly exceeded our expectations! read more

Excellent service from Duke. I recently just bought a Sony TV XDR65' and Duke was very helpful, very professional to help me throughout the whole process. I recommended this store to everyone who needs a home theater products. read more

After a long day of searching for the right bookshelf speakers and annoyed of sellers trying to sell us their most expensive equipment...we came upon Audio Video Today and found some great speakers! Tom was very helpful and to our surprise gave us an upgrade and an incredible deal on some Paradigm speakers! We'll definitely be coming back! read more

So few actual hi fi shops left. Daniel and his merry band of misfits are an easy to love. Daniel got me hooked on higher end audio by playing carnival on a set of B&w bookshelves at his old store. 30k later, we're still going strong. Other than a shop in woodland hills, if you're looking for true audiophile quality gear, this is your only option. read more

Hired AVT to help hang three large flat screen TV and hide the wires within the walls. Eric came to our house and was great. Got straight to work and never tried to stretch out the visit (which would have meant more time and money). He actually did what I thought would be a three hour job in less than 90 minutes. Really great service and would definitely recommend AVT to anyone looking for no-bullshit help on professional AV installation service. read more

I've been shopping at Audio Video Today for about 15 years because I think they're the best home theater store in Orange County. They carry excellent brands at several price points and the service has always been great. Recently, I stopped in to see what they had to offer for universal remote control. I've programmed my own Pronto and Universal remotes for years, but the programming software is no longer made available to end users. That's when they showed me what could be done with Control4. I have a 5.1 home theater (projector/film screen) in the living room and TVs in four other locations I wanted to control with single remotes. Two of the TVs in two different rooms are fed with the same four sources. I also have about 450 CDs ripped to FLAC on my home server which I wanted to listen to on the ceiling speakers I have installed throughout the house. I hired AV Today to simplify my life and I couldn't be happier with the results. I now have four Control4 systems all using single identical remotes, a 4 X 2 HDMI matrix switcher for the two TVs sharing four sources, a Control4 amp for my whole house speakers, a Sonos Connect for streaming music from my server, and a Sonos Play:5 wireless speaker in the backyard. They even added a device to correct an audio sync problem between my home theater speakers and the whole-house speakers. The guys at AV Today are extremely knowledgeable and were able to quickly troubleshoot a couple ground loop issues I had. Control4 and Audio Video Today Rocks! read more

I took my preamp to Audio Video Today for service. Duke was very helpful in the repair process. His customer service is the best. He is also very honest. I would definitely come back for future business. I also met Dan. He is also very honest and helpful. read more

Awful. Only 2 tiny TVs. Nothing set up. Speakers randomly tossed about.

The absolute best place to use for TV wall mounting or other Audio/Visual needs. Eric came to my house on his way home from work to help me mount my TV (could have waited until the following business day but didn't). He was quick and precise and the price was cheaper than anyone else in the Laguna Area! read more

Very knowledgeable about the products they sell. I bought a Rega turntable and Jolida phono preamp to try to satisfy my vinyl craving. When the turntable arrived, there were two major defects that made it pretty much unusable. AV Today gave me the option of exchanging or taking a refund. I chose the refund. Without the turntable, I had no use for the phono preamp, so they refunded that too, which was actually a pleasant surprise because their written policy is that All Sales are Final. it's nice to see that level of customer service. They lost this sale, but I'll be back. read more